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The Patricia Grand by Oceana Resorts

3.0 out of 5.0

Recent guest reviews

Good stay allows pets clean needs some updating in the lobby areas. Restaurant was good.

Front desk staff was great and very helpful. Room was good. Could have been cleaned a little more. The problem was with housekeeping and another employee who entered our room on multiple occasions without consent. We had a late check out for 12 noon and confirmed with the front desk. Four people entered my room between 1030 and noon. One while I was in the shower and another while my teenage daughter was dressing. I informed the hotel and they did nothing about it and another person entered my room. View from room was great. Construction in the pool area which we were not informed of but we used the indoor pool without a problem

Hotel was very close to beach. Ocean view was very good. It has a free parking lot and water park pass are included with the rent that worth $45 which was good.

Staff was very courteous and helpful. Parking was a bit more roomy than some parking garages I have seen in Myrtle Beach. I really enjoyed my stay.

This hotel needs to be shut down and renovated . It is in a poor state of repair

I booked through a third party site with a discounted rate. If I would have purchased through the company site and paid full price I would feel "6 rating" there was bird feces all over the balcony there were burn holes everywhere in the carpet on the balcony. There were stains on the carpet & furniture inside the room. There was mold by our door where the seam at the bottom of the door was not intact and allowed moisture in. The bathroom was so small but I understand that is an engineering issue.

Understaffed!,Our room wasn't cleaned once in 4 days! Had to get our own fresh towels everyday. Ran out of toilet paper too! Restaurant and bar understaffed. Pool and location was good, but no one on staff to hand our pool towels! Our room became a sandy mess because it was never cleaned once!! Won't go back!!

Bad experience the elevator was so slow and dirty the carpet and my room was nasty.

Checked in on a Sunday. Apparently the night before the hotel was full, check-in on Sunday was late (which is already at 4pm) because rooms were still being cleaned. Line was long just to get to the desk to check-in and wasn't able to check-in until almost 5:15pm. After we finished at the desk we went around the corner for the elevator, and there was a mass of people trying to get upstairs to their rooms between people going up and housekeeping trying get to the rooms that still needed to be cleaned. Elevators were slow, one of the two had broken down during our stay. One guest mentioned that he had been there for several days and one of the two elevators had broken down every day that he had been there. Room was clean, stay was nice. We were on the top floor with an ocean view.

Very friendly staff, nice hotel, nice location to many things nearby like resturatnts, the eye, a spa at the Anderson and fun breakfast spots.

Nice place to stay family friendly! There was some renovations being done but it didn't affect our stay we still had a fun time,,,,,

Staff was friendly and helpful. Loved the pass for free gulf and water park. Plenty of things for kids to do.

Overall our stay at the Patricia Grand was okay, if we paid $55/night. However, for the amount that was spent I expected a higher class experience. Our air condition needed to be repaired. Our toilet required repair. The mattress needed to be replaced, and the pillows were too soft. The amenities including the poolside bar were only open on select days. Would not recommend this hotel for the rate paid. The best thing was the view.

Stayed here multiple times we are always pleased. Will be staying here again soon.

One bedroom suite was perfect for our stay. Like many places on the beach it has been there awhile. It was still clean, had great facilities and was quiet.

Everyone was very nice, room was just what expected. Would definitely stay again.

Me and my family stayed here for the weekend, our room was terrible, it was dirty and the ac stayed on. The shower and the toilet was dirty. My wife and I purchased cleaning supplies to clean the room, after this stay Patricia Grand will never see my money again!!!

Dirty bathroom, very small, tub didn't drain. Horrible staff at desk....like they were bothered I was there. Had to see them to sign out pool towels. Maid service came one day...I was there 4 days. Had to go back to desk and ask for new towels, no apology nothing but bothering them. Coffee place inside was not open. Stay somewhere else!

Mattress in the room we stayed in is well overdue for replacement. Sat on the bed and the springs in the mattress made noise and went flat. Was not very comfortable to lie in. Just so you know too, I weigh 185 and my wife weighs 130.

Shower floor filthy. Mold falls off shower when wet. Toilet seat had stains. This was the worst place ever. Just dirty felt worse than a super 8

Room options

Standard Room, 2 Queen Beds, Kitchen, Oceanfront

Queen 2 | Sleeps 4

Suite, 1 Bedroom, 2 Queen Beds, Ocean View non-pet friendly

Twin 1 | Queen 2 | Sleeps 8

Suite, 1 Bedroom, 2 Queen Beds, Oceanfront non-pet friendly

Queen 2 | Sleeps 6

Suite, 1 Bedroom, 1 King, Ocean View non-pet friendly

King 1 | Sleeps 4

Guest reviews for The Patricia Grand by Oceana Resorts

Everyone (31) Couples (298) Business (25) Family (161) Friends (47) Other (19)
3
Everyone

Good stay allows pets clean needs some updating in the lobby areas. Restaurant was good.

By on Sep 15, 2017

Review comment responded on Sep 18, 2017

Thank you for letting us known that you enjoyed your stay and the onsite restaurant. I'm sorry to hear that you were disappointed in the lobby area. We hope you will return for a future stay.

3
Everyone
Indoor pool View Fridge, floor in between Fridge not cleaned

Front desk staff was great and very helpful. Room was good. Could have been cleaned a little more. The problem was with housekeeping and another employee who entered our room on multiple occasions without consent. We had a late check out for 12 noon and confirmed with the front desk. Four people entered my room between 1030 and noon. One while I was in the shower and another while my teenage daughter was dressing. I informed the hotel and they did nothing about it and another person entered my room. View from room was great. Construction in the pool area which we were not informed of but we used the indoor pool without a problem

By , from richmond, va on Sep 14, 2017

Review comment responded on Sep 18, 2017

I'm terribly sorry to hear that you experienced during your stay. It is upsetting to hear that your privacy was violated and I have reached out to our onsite management team to ensure this does not happen again. I truly appreciate the time you took to let us know about your stay.

4

nice hotel close to beach

Everyone

Hotel was very close to beach. Ocean view was very good. It has a free parking lot and water park pass are included with the rent that worth $45 which was good.

By on Sep 11, 2017

Review comment responded on Sep 13, 2017

Thank you for leaving us a review. We are glad to see that you enjoyed your stay with us!

4

a nice pet friendly hotel on the beach.

Everyone

Staff was very courteous and helpful. Parking was a bit more roomy than some parking garages I have seen in Myrtle Beach. I really enjoyed my stay.

By , from Charleston WV on Sep 3, 2017

Review comment responded on Sep 11, 2017

Thank you for choosing The Patricia Grand for your recent stay in Myrtle Beach. We appreciate the time you took to let us know that our front desk team members were very friendly and you really enjoyed your stay. We hope to have you back for a future stay!

2

hotel in desperate need of repair

Everyone

This hotel needs to be shut down and renovated . It is in a poor state of repair

By on Aug 30, 2017

Review comment responded on Sep 20, 2017

Thank you for the feedback. We are always working to make improvements to the hotel; I will be sure to share your comments with management.

2
Everyone

I booked through a third party site with a discounted rate. If I would have purchased through the company site and paid full price I would feel "6 rating" there was bird feces all over the balcony there were burn holes everywhere in the carpet on the balcony. There were stains on the carpet & furniture inside the room. There was mold by our door where the seam at the bottom of the door was not intact and allowed moisture in. The bathroom was so small but I understand that is an engineering issue.

By on Aug 28, 2017

Review comment responded on Sep 20, 2017

We are terribly sorry about the state of your room. Please accept our sincere apologies that our cleaning and maintenance staff did not give this room more attention. We have addressed this with management and will be sure to work on making corrections for the future.

2

won't come back! very disappointed!

Everyone

Understaffed!,Our room wasn't cleaned once in 4 days! Had to get our own fresh towels everyday. Ran out of toilet paper too! Restaurant and bar understaffed. Pool and location was good, but no one on staff to hand our pool towels! Our room became a sandy mess because it was never cleaned once!! Won't go back!!

By , from holly, mi on Aug 23, 2017

Review comment responded on Sep 20, 2017

Please accept our sincere apologies for your experience staying with us. We have shared these concerns with management and area actively working to improve our staffing and cleanliness. We are terribly sorry to see we have lost a customer.

1

close to the beach but the hotel is dirty.

Everyone

Bad experience the elevator was so slow and dirty the carpet and my room was nasty.

By , from myrtle beach on Aug 18, 2017

Review comment responded on Sep 20, 2017

We are so sorry you had a bad experience staying with us. Your comments have been shared with management, and we are working with housekeeping to improve cleanliness. Again, we apologize for your stay.

4

affordable hotel, right on the beach

Everyone

Checked in on a Sunday. Apparently the night before the hotel was full, check-in on Sunday was late (which is already at 4pm) because rooms were still being cleaned. Line was long just to get to the desk to check-in and wasn't able to check-in until almost 5:15pm. After we finished at the desk we went around the corner for the elevator, and there was a mass of people trying to get upstairs to their rooms between people going up and housekeeping trying get to the rooms that still needed to be cleaned. Elevators were slow, one of the two had broken down during our stay. One guest mentioned that he had been there for several days and one of the two elevators had broken down every day that he had been there. Room was clean, stay was nice. We were on the top floor with an ocean view.

By , from South Carolina on Aug 9, 2017

Review comment responded on Sep 20, 2017

Thanks for the review. We are glad you enjoyed your stay! We apologize for the slow check in. Management has been made aware of the issue and is working to improve for the future.

4

nice staff

Everyone

Very friendly staff, nice hotel, nice location to many things nearby like resturatnts, the eye, a spa at the Anderson and fun breakfast spots.

By on Jul 24, 2017

Review comment responded on Sep 18, 2017

Thank you for taking time to let us know about your stay. We're happy you enjoyed our convenient location and friendly staff but are sorry to hear that our lobby area and lazy river were disappointing. We hope you will return for a future stay.