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Compass Cove Resort

3.0 out of 5.0

Recent guest reviews

I travel a lot & have stayed in resorts all over the east coast plus the west coast. This was the most disappointing place I have ever been! I followed all of the reviews & requested the Pinnacle building as there is multiple buildings with this resort. Apparently it is the best, however this resort is NOT meant for anyone with babies/toddlers if anyone in general. It is absolutely disgusting!!! Staff was never helpful (if you could find them), pools for kids were closed including lazy river, elevator was terrifying and I had cockroaches in my first room, yes cockroaches. I ended up checking out early leaving an emotional ball of stress because of this place. I should have moved to a different hotel the first day, but I could not pay for a completely new reservation. I gave them a 2 because the restaurant is actually pretty good with the nicest ladies who made me feel a bit at home despite everything I had dealt with. I will NOT return to this place and I do not recommend!

I stayed at the Compass Cove in the past, and had good experiences. However, this stay was quite disappointing. Staff during check-in was not friendly. We arrived after dark, and check- in staff did not give clear directions of location of the room. We ended up in the parking garage of a different building. I did not feel safe and had to go back to lobby in the dark, just to be told that room is in a different building. Our room was not as expected. Smoke alarm was hanging out of the wall, room was old and dated. Additionally, room service only cleaned one of the two rooms. Had to call for fresh towels to be delivered, as towels were not replaced. Disappointing hotel; however, we made great memories despite the hotel experience!

Our family of four had such a good time and there were so many amenities at the hotel we stayed an extra day.

The iron was the only problem I had and the hallway carpet did smell from getting wet but ok otherwise

only neg there was not a vac, broom or no way to unstop toilet in room. had to let crew handle it. I am a neat freak. kid friendly, 16 floors good view. parking at hotel and one across street

Hotel is very nice and perfectly situated. Staff was very nice.

Office staff was Great. Thanks Zavier. At first glance everything was fine.but The room needed a good underneath cleaning . Ants in the kitchen area. The pull out sofa pee soaked yuck. The staff took care of everything quickly. The view was amazing. And great beach access. Parking and elevators were hard to come by.

Checkin was chaotic and late. I reserved 2 rooms, one was 30 minutes late and the other was more than an hour. Checkout time was 11 am. At the bery leadt we should have been given an hour more time. This is enough to make me not come back. Too bad rooms were nice and clean.

The rating of the room we had overall is ok. The hotel has seen its best times a while ago, but to stay overnight and then move further is ok. The offered price is ok.

At check-iin, I, as well as other patrons were told that our rooms were not ready. I had to wait approx. an hour before I could occupy my room; apparently there wasn't enough staff to make the rooms available. The handle to the door of the room's balcony was broken, the bathroom faucet was unusable as there was hardly any running water coming out of it, and the water that came out was scalding hot. I had to use the sink in the kitchenette. The ice machine on the floor was not in working condition. Overall, the hotel was disappointing, but the staff was pleasant and hospitable.

The room was more than we expected!! It had a wrap around balcony it was basically the penthouse but 1 floor below.

Room service arrived early, so we asked them to come back in 20 mins and they never returned. We called 3x to get clean towels and wash clothes..

Loved the View..the rooms were very nice and when needing assistance the staff was very helpful and extremely quick to respond

The hotel does not keep their facilities clean. Experience seeing several roaches running around near eating areas, outside pool areas and near elevators.

Nice room for the monies. On a budget trip and was surprised to find a pleasant gem. Breakfast was sweet. Nice way to start a busy day. All over was clean with workers busy keeping up with the guest. Pools small but clean and friendly. Good parking. Good choice for a short lay over.

This was the second time I have stayed here this year. The hotel is in a nice location. The rooms have a great view of the ocean. There are several restaurants that serve a variety of good food. The staff was very friendly. There are numerous pools and hot tubs.

Amenities good, room had a bad mattress. Good location, great for kids.

Overall experience was decent. My "oceanfront (cabana) room was actually overlooking the Tiki Bar and was the noisiest room as most of the traffic walked by our door, even late at night--but room was very clean and comfortable. The free DVD Now movie machines didnt work either night I was there, but I was given free buffet breakfast to make up for room.

My family and I enjoyed our stay at Compass Cove in the Pinnacle Building. We will use this hotel in the future.

Very nice job well done nice place to stay everything updated

2311 S. Ocean Blvd Myrtle Beach SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Within a short walk of Midway Park, Compass Cove Resort is within a mile (2 km) of Art Museum of Myrtle Beach. This 531-room, 3-star hotel has 3 restaurants, an outdoor pool, and an indoor pool. It's on the beach and also near Warbird Park and Splashes Oceanfront Water Park.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All 531 air-conditioned rooms feature balconies or patios, microwaves, and coffee makers. Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available. Limited housekeeping is available.


Property features

Compass Cove Resort features an indoor pool, an outdoor pool, and a lazy river. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this beach hotel include a children's pool, a fitness center, and a spa tub.

Room options

Condo, 3 Bedrooms, Oceanfront (Mariner)

King 1 | Sleeps 8

Standard Room, 1 King Bed, Kitchenette, Ocean View

King 1 | Sleeps 4

Standard Room, 1 King Bed, Kitchenette, Oceanfront

King 1 | Sleeps 4

Double Room, 2 Double Beds, Kitchenette, Ocean View

Full 2 | Sleeps 4

Guest reviews for Compass Cove Resort

Everyone (25) Couples (60) Business (3) Family (112) Other (8) Friends (16)
2

such a disappointing vacation

Everyone

I travel a lot & have stayed in resorts all over the east coast plus the west coast. This was the most disappointing place I have ever been! I followed all of the reviews & requested the Pinnacle building as there is multiple buildings with this resort. Apparently it is the best, however this resort is NOT meant for anyone with babies/toddlers if anyone in general. It is absolutely disgusting!!! Staff was never helpful (if you could find them), pools for kids were closed including lazy river, elevator was terrifying and I had cockroaches in my first room, yes cockroaches. I ended up checking out early leaving an emotional ball of stress because of this place. I should have moved to a different hotel the first day, but I could not pay for a completely new reservation. I gave them a 2 because the restaurant is actually pretty good with the nicest ladies who made me feel a bit at home despite everything I had dealt with. I will NOT return to this place and I do not recommend!

By , from Chattanooga on Nov 15, 2017

2

disappointed

Everyone

I stayed at the Compass Cove in the past, and had good experiences. However, this stay was quite disappointing. Staff during check-in was not friendly. We arrived after dark, and check- in staff did not give clear directions of location of the room. We ended up in the parking garage of a different building. I did not feel safe and had to go back to lobby in the dark, just to be told that room is in a different building. Our room was not as expected. Smoke alarm was hanging out of the wall, room was old and dated. Additionally, room service only cleaned one of the two rooms. Had to call for fresh towels to be delivered, as towels were not replaced. Disappointing hotel; however, we made great memories despite the hotel experience!

By , from Fayetteville, NC on Nov 13, 2017

Review comment responded on Nov 18, 2017

Thank you for taking a moment to inform us of your recent stay. I would like to apologize for the experience you had. Rest assured your comments will be shared with management. We hope you will come back and see us to ensure you get a vacation experience you rightfully deserve.

5
Everyone

Our family of four had such a good time and there were so many amenities at the hotel we stayed an extra day.

By on Nov 6, 2017

4
Everyone

The iron was the only problem I had and the hallway carpet did smell from getting wet but ok otherwise

By on Nov 1, 2017

Review comment responded on Nov 5, 2017

Thank you for your feedback. We are addressing the odor in the hallways and we appreciate you bringing it to our attention. We look forward to warmly welcoming you back again soon!

4

right on beach

Everyone

only neg there was not a vac, broom or no way to unstop toilet in room. had to let crew handle it. I am a neat freak. kid friendly, 16 floors good view. parking at hotel and one across street

By on Oct 30, 2017

5

love the view from the balcony. excellent hotel!!!

Everyone

Hotel is very nice and perfectly situated. Staff was very nice.

By , from Cleveland OH on Oct 28, 2017

3

love the beach. great view.

Everyone

Office staff was Great. Thanks Zavier. At first glance everything was fine.but The room needed a good underneath cleaning . Ants in the kitchen area. The pull out sofa pee soaked yuck. The staff took care of everything quickly. The view was amazing. And great beach access. Parking and elevators were hard to come by.

By on Oct 15, 2017

4

basic hotel on the beach, good for kids

Everyone

Checkin was chaotic and late. I reserved 2 rooms, one was 30 minutes late and the other was more than an hour. Checkout time was 11 am. At the bery leadt we should have been given an hour more time. This is enough to make me not come back. Too bad rooms were nice and clean.

By , from North Carolina on Oct 11, 2017

3
Everyone

The rating of the room we had overall is ok. The hotel has seen its best times a while ago, but to stay overnight and then move further is ok. The offered price is ok.

By on Oct 3, 2017

2

you get what you pay for...

Everyone

At check-iin, I, as well as other patrons were told that our rooms were not ready. I had to wait approx. an hour before I could occupy my room; apparently there wasn't enough staff to make the rooms available. The handle to the door of the room's balcony was broken, the bathroom faucet was unusable as there was hardly any running water coming out of it, and the water that came out was scalding hot. I had to use the sink in the kitchenette. The ice machine on the floor was not in working condition. Overall, the hotel was disappointing, but the staff was pleasant and hospitable.

By , from New York on Sep 11, 2017