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Recent guest reviews

Staff very friendly

The room was sufficient except for the fact there were about 10 baby roaches EVERYWHERE. When I asked if I could switch they said they were sold out and all the hotels in ATL were also sold out and didn’t offer any other alternatives or empathy. I myself had to go out and buy Raid so I could not feel as if bugs would crawl in me in my sleep. The worst experience I’ve had at a hotel thus far!

The room smelled awful for a non smoking room. Guests were loud and the general cleanliness of the facility was poor

I liked the rooms They have everything u need and they are clean

It’s proximity to the expressway and to restaurants.

I like the location and cleanliness and staff was helpful

I had made a PAID reservation several days in advance of my trip. My pregnant wife and I arrived for our check in and I was told the room we had PAID for was not available. I had not been contacted so here I am late at night with a 7 month pregnant wife and no place to stay. I don't understand the point of a PAID reservation in advance if the room is not held for the person making the reservation.

Beautiful surrounding area. The grounds were keep tidy. However, they placed us in a kitchenette unit. There was food still in the sink, the shampoo container was empty and OMG!!! There was meat still left in the refrigerator. We came in really late and made do, because we didn’t want to waste sleep time on getting a new room.

Staff was excellent but the whole place smelled bad.

just awful. it seems the room was not cleaned after previous guest used it.

The room is not too clean. The tv remote was missing.

Comfortable beds, great area Access to everything needed. Great staff enjoyed my stay

What they tell u on the phone is not all true do ur own research ...nice rooms

It was embarrassing. What you see is not what you get. Mutiple agents telling you different things just to get more money out of your stay. My little kid of 5yrs was denied using the rest room after we checked out , waiting for pick up. Reason is that they do not have a public rest room.

I was only discounted an amount if $14.88 for having a room that was obviously smoked in prior to my stay

Good place to stay for a moderate price. Beds were fairly comfortable and the rooms were pretty clean. The only complaint was, the refrigerator in our room would make loud noises on and off. But, after I fell asleep, I was not disturbed by it again.

Mount Zion Pkwy Morrow GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Atlanta - Morrow is located 2.6 mi (4.1 km) from Southlake Mall and within a 10-minute drive of The National Archives at Atlanta. Each of the 104 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Renovated in 2017, Extended Stay America Atlanta - Morrow offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Atlanta - Morrow

Everyone (13) Couples (2) Family (5)
4
Business Business

Staff very friendly

By on Apr 27, 2021

Review comment responded on Apr 27, 2021

Thank you for the wonderful review of Extended Stay America. We appreciate you taking time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management

1
Business Business

The room was sufficient except for the fact there were about 10 baby roaches EVERYWHERE. When I asked if I could switch they said they were sold out and all the hotels in ATL were also sold out and didn’t offer any other alternatives or empathy. I myself had to go out and buy Raid so I could not feel as if bugs would crawl in me in my sleep. The worst experience I’ve had at a hotel thus far!

By on Mar 7, 2021

Review comment responded on Mar 8, 2021

Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management

1
Business Business

The room smelled awful for a non smoking room. Guests were loud and the general cleanliness of the facility was poor

By on Jun 13, 2020

Review comment responded on Jun 14, 2020

Thank you for sharing your feedback. We regret the smoke smell you experienced. We want you to know that we are a non-smoking hotel, but on a rare occasion, a guest does not comply. Also, we are sorry for the cleanliness issues you encountered while you were here. Your comments have been shared with our housekeeping team to make sure we are consistent with our service delivery. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve. Sincerely, Hotel Management

5
Family with small children Family

I liked the rooms They have everything u need and they are clean

By on Mar 22, 2020

Review comment responded on Mar 23, 2020

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your well-appointed room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management

4
Partner Couples Business Business

It’s proximity to the expressway and to restaurants.

By on Aug 9, 2019

Review comment responded on Aug 9, 2019

Thank you for choosing Extended Stay America on your trip to our city. We are thrilled to know you had a great stay with us and that you were impressed with our location as it was close to many restaurants and other places of interest. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

5
Everyone

I like the location and cleanliness and staff was helpful

By on Jun 29, 2019

Review comment responded on Jun 30, 2019

Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management

1
Family

I had made a PAID reservation several days in advance of my trip. My pregnant wife and I arrived for our check in and I was told the room we had PAID for was not available. I had not been contacted so here I am late at night with a 7 month pregnant wife and no place to stay. I don't understand the point of a PAID reservation in advance if the room is not held for the person making the reservation.

By on Jun 4, 2019

Review comment responded on Jun 12, 2019

Dear Jim, we are so very sorry for the poor arrival experience at our hotel. We offer no excuses for this mix-up, and we apologize for the inconvenience to you and your wife. We understand the frustration and truly hope you will offer us another opportunity to serve you in the near future. Sincerely, Hotel Management

1
Partner Couples

Beautiful surrounding area. The grounds were keep tidy. However, they placed us in a kitchenette unit. There was food still in the sink, the shampoo container was empty and OMG!!! There was meat still left in the refrigerator. We came in really late and made do, because we didn’t want to waste sleep time on getting a new room.

By on May 19, 2019

Review comment responded on May 19, 2019

Thank you for evaluating your stay with us. We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we're working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We would like to regain your trust and hope to serve you again in the future. Sincerely, Hotel Management

1
Everyone

By on May 7, 2019

2
Family

Staff was excellent but the whole place smelled bad.

By on Apr 10, 2019

Review comment responded on Apr 11, 2019

Thank you for being our guest. Although we are happy to know you liked our courteous associates, we are so sorry for the odor issue you had and the inconvenience it caused. This does not meet our standards, and steps have already been taken to address and correct our performance. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management

Extended Stay America Atlanta - Morrow

2265 Mount Zion Pkwy, Morrow, GA 30260
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