Cerulean Tower Tokyu Hotel

5.0 star property
Luxury hotel with 7 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Cerulean Tower Tokyu Hotel

Exterior
Premium bedding, down comforters, minibar, in-room safe
Executive Suite with Lounge Access, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Shibuya Crossing
    ‪7 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪36 min drive‬

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Room options

[September 2024 Renovated] Cerulean Double Room, Non Smoking

  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (FUJI) with Lounge Access, Non Smoking

  • City view
  • 640.5 sq ft
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

  • City view
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe King Non-Smoking

  • City view
  • 458 sq ft
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

  • City view
  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean King Room, Non Smoking

  • City view
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 640.5 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Family Room (Adjoining Room)

  • City view
  • 809 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Large Twin Beds

Twin Room, Non Smoking, Corner

  • City view
  • 533.7 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

  • City view
  • 529 sq ft
  • Sleeps 5
  • 1 Large Twin Bed

King Non-Smoking

  • City view
  • 369 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 1346 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Double Room with Lounge Access, Non Smoking

  • City view
  • 284.7 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Non-Smoking

  • City view
  • 391.4 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • City view
  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

Corner Suite with Lounge Access, Non Smoking

  • City view
  • 925.2 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King Non-Smoking

  • City view
  • 391.4 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Corner King with Lounge Access, Non Smoking

  • City view
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Non Smoking

  • City view
  • 459 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Double Room, Non Smoking

  • City view
  • 284.7 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive King with Lounge Access, Non Smoking

  • City view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • City view
  • 462.6 sq ft
  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

  • City view
  • 676 sq ft
  • Sleeps 5
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

  • City view
  • 404 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Executive Twin with Lounge Access, Non Smoking

  • City view
  • 391.4 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Executive Superior King with Lounge Access, Non Smoking

  • City view
  • 405 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 782.8 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Corner Twin with Lounge Access, Non Smoking

  • City view
  • 533.7 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe Twin with Lounge Access, Non Smoking

  • City view
  • 463 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • City view
  • 458 sq ft
  • Sleeps 4
  • 1 Large Twin Bed

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Twin Beds

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • 2 Double Beds

King Room Standard Floor Smoking

  • Sleeps 2
  • 1 Queen Bed

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Double Bed

King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Junior Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Twin Room Standard Floor-Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room Standard Floor - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Suite Executive Floor

  • Sleeps 2
  • 1 King Bed

Double Room Standard Floor - Smoking

  • Sleeps 2
  • 1 Double Bed

Corner Twin Room Standard Floor - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Superior Twin Room with Extra Bed Standard Floor

  • Sleeps 3

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

[September 2024 Renovated] Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Grand Room Non Smoking

  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Corner Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Double Beds

Corner King Room Standard Floor - Smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2
  • 1 King Bed

Universal Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room Standard Floor Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, Cerulean Tower Tokyu Hotel is within a few miles (5 km) of other popular sights such as National Stadium. This 5-star hotel has 404 guestrooms and offers conveniences like 7 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Cerulean Tower - 3 min walk - 0.2 miles
  • Shibuya Crossing - 7 min walk - 0.4 miles
  • National Stadium - 4 min drive - 2.5 miles
  • Tokyo Tower - 5 min drive - 3.1 miles
  • Tokyo Imperial Palace - 5 min drive - 3.8 miles

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪WHITE GLASS COFFEE TOKYO - ‬2 min walk
  • ‪初つぼみ渋谷店 - ‬4 min walk
  • ‪中華食堂一番館渋谷桜丘町店 - ‬1 min walk
  • ‪たんと - ‬4 min walk
  • ‪CHIMNEY COFFEE - ‬1 min walk

About this property

Cerulean Tower Tokyu Hotel

Luxury hotel with 7 restaurants and a full-service spa
Cerulean Tower Tokyu Hotel features a full-service spa, an indoor pool, and a gym. Self parking is available for JPY 4000 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, free newspapers, and wedding services.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, セルリアンタワー フィットネスクラブ&カージュラジャ ザ ビューティスパ. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled carpet cleaning in the executive lounge will take place on July 29, 2025, from 10:30 AM to 2 PM. Guests can expect to hear noises during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Frequently asked questions

Is a free cancellation option available at Cerulean Tower Tokyu Hotel?

Cerulean Tower Tokyu Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Cerulean Tower Tokyu Hotel?

As of May 18, 2025, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on May 28, 2025 start from $425.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Cerulean Tower Tokyu Hotel?

This hotel is situated in Shibuya within a short 7-minute walk of Shibuya Crossing and also 19 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Shinjuku Gyoen National Garden within a short drive.

Is there parking available at Cerulean Tower Tokyu Hotel?

Yes, parking is offered for JPY 4,000 per night. Accessible parking is also available for guests.

Is a spa located at Cerulean Tower Tokyu Hotel?

セルリアンタワー フィットネスクラブ&カージュラジャ ザ ビューティスパ is the hotel's spa and services include body treatments and facials. The spa is not open daily but only on select days.

Does Cerulean Tower Tokyu Hotel include a casino at the property?

No, Cerulean Tower Tokyu Hotel doesn't have a casino.

Is there an indoor pool at Cerulean Tower Tokyu Hotel?

Yes, this hotel has an indoor pool.

Is Cerulean Tower Tokyu Hotel good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature in-room massages.

Are there hot tubs at Cerulean Tower Tokyu Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Cerulean Tower Tokyu Hotel feature a restaurant that includes a breakfast menu?

Yes, Cerulean Tower Tokyu Hotel has 7 restaurants, and serves a full breakfast each morning for a surcharge.

Does Cerulean Tower Tokyu Hotel allow pets to stay free of charge?

No, pets aren't allowed at Cerulean Tower Tokyu Hotel though service animals are welcome.

Are there connecting rooms at Cerulean Tower Tokyu Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Cerulean Tower Tokyu Hotel?

The closest major airport to Cerulean Tower Tokyu Hotel is Haneda Airport (HND), which is 15.7 mi away (41 minutes by car).

Can I book a room with a balcony at Cerulean Tower Tokyu Hotel?

No, at Cerulean Tower Tokyu Hotel, there aren't any guestrooms that list a balcony.

Does Cerulean Tower Tokyu Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Cerulean Tower Tokyu Hotel.

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1271 out of 1558 reviews
Rating 8 - Good. 188 out of 1558 reviews
Rating 6 - Okay. 54 out of 1558 reviews
Rating 4 - Poor. 29 out of 1558 reviews
Rating 2 - Terrible. 16 out of 1558 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zenaida

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, fantastic location, beautiful views
Stayed 2 nights in Mar 2025

10/10 Excellent

Irene

Stayed 3 nights in Feb 2025

10/10 Excellent

Eriyanna

Stayed 4 nights in Feb 2025

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good proximity to all the bustle of Shibuya but just a block out of the way makes it seem like a little hideaway from the fray. Highly recommend and very accommodating to English speaker. Large room and comfortable King size bed. Will definitely keep in mind for next visit to Tokyo.
Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general Cerulean Tower is a great hotel with fair sized rooms, is clean, has a very comprehensive bathroom amenities kit, the convenience of 7 Eleven just outside the door and is walkable from Shibuya shopping, restaurants and metro station. A coin laundry is not too far away also so is good for families wanting to base themselves in area on longer stays. The service however did slip since our previous experience here which was a little disappointing in that we were advised the Poppins Kids Room was fully booked out for the entire time of our stay only for us to observe the room was empty the entire time with the exception of once where there was expats on laptops in the room. Fair to say Cerulean is more of a business hotel but customer experience would be better if the “kids room” simply wasn’t advertised to begin with if the service can’t be followed through with. Otherwise a great stay in a great hotel.
Stayed 7 nights in Jan 2025

10/10 Excellent

Gene

Stayed 2 nights in Feb 2025

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

Yoshi Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, location, and convenience to stores, bars, restaurants.
Stayed 6 nights in Jan 2025

10/10 Excellent

Tristan

Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Amenities, property conditions & facilities
Highly recommend! Clean, great size rooms, and a good spot to land in to walk and see the city.
Stayed 3 nights in Jan 2025

10/10 Excellent

alka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. Hotel is very close to train station
Stayed 3 nights in Jan 2025

10/10 Excellent

Srecko

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming. We felt honored to be their guests. Rooms are spacious and had a humidifier and air filter installed. Would visit again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Stayed 5 nights in Jan 2025

10/10 Excellent

Yanira, San Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel it made our trip so much easier and convenient to everything you want to see or eat in Tokyo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Beautiful, clean and quiet hotel. Room was spacious with great amenities, 10/10 would stay again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 1 night in Jan 2025