Cerulean Tower Tokyu Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Cerulean Tower Tokyu Hotel

7 restaurants, breakfast, lunch, dinner served; French cuisine
Property video
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 458 sq ft
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 534 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Executive King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 369 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 391 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 369 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(52 reviews)
  • City view
  • 391 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(39 reviews)
  • City view
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 405 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 783 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Newly Renovated - Cerulean Superior Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 404 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

Newly Renovated - Cerulean Deluxe Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 458 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

Newly Renovated - Cerulean Corner Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 529 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

Newly Renovated - Cerulean Double Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Newly Renovated - Cerulean King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Cerulean Superior King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Deluxe King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Cerulean Corner King Room with Japanese Style Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Grand Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Queen Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 1346 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Newly Renovated - Comfort Queen Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 306 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Newly Renovated - Comfort King Room- Non-Smoking

  • City view
  • 369 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Superior King Room- Non-Smoking

  • City view
  • 405 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Superior Twin Room - Non-Smoking

  • City view
  • 405 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

Newly Renovated - Comfort Deluxe King Room- Non-Smoking

  • City view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

  • City view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

Newly Renovated - Comfort Corner King Room - Non-Smoking

  • City view
  • 530 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Corner Twin Room- Non-Smoking

  • City view
  • 530 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 459 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Comfort Queen Room Non-smoking

  • Sleeps 2

Comfort King Room Non-smoking

  • Sleeps 2

Comfort Superior King Room Non-smoking

  • Sleeps 2

Comfort Superior Twin Room Non-smoking

  • Sleeps 2

Comfort Deluxe King Room Non-smoking

  • Sleeps 2

Comfort Deluxe Twin Room Non-smoking

  • Sleeps 2

Comfort Corner King Room Non-smoking

  • Sleeps 2

Comfort Corner Twin Room Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

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About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, Cerulean Tower Tokyu Hotel is within a few miles (5 km) of other popular sights such as National Stadium. This 5-star hotel has 403 guestrooms and offers conveniences like 7 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Cerulean Tower - 1 min walk - 0.0 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Hachikō Memorial Statue - 5 min walk - 0.3 miles
  • Love Hotel Hill - 5 min walk - 0.3 miles
  • Shibuya Sky - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 45 min drive

Restaurants

  • ‪つじ田 - ‬4 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪富士そば - ‬1 min walk
  • ‪渋谷SAUNAS (サウナス) - ‬3 min walk
  • ‪ベルマーレ カフェ - ‬3 min walk

About this property

Cerulean Tower Tokyu Hotel

Cerulean Tower Tokyu Hotel features a full-service spa, an indoor pool, and a gym. Self parking is available for JPY 4000 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, free newspapers, and a porter/bellhop.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's Executive Lounge will be closed from May 7-December 13, 2026, due to renovations. The lounge service will be available at an alternate location during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Frequently asked questions

Is a free cancellation option available at Cerulean Tower Tokyu Hotel?

Cerulean Tower Tokyu Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Cerulean Tower Tokyu Hotel?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on Apr 28, 2026 start from $387, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Cerulean Tower Tokyu Hotel?

This hotel is situated in Shibuya within a 10-minute walk of Shibuya Crossing, Shibuya Scramble Square, and Shibuya Sky. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is a spa located at Cerulean Tower Tokyu Hotel?

There is a full-service spa available for guests to enjoy and services include body treatments and facials. The spa is not open daily but only on select days.

Does Cerulean Tower Tokyu Hotel include a casino at the property?

No, Cerulean Tower Tokyu Hotel doesn't have a casino.

Is there an indoor pool at Cerulean Tower Tokyu Hotel?

Yes, this hotel has an indoor pool.

Does Cerulean Tower Tokyu Hotel feature a restaurant that includes a breakfast menu?

Yes, Cerulean Tower Tokyu Hotel has 7 restaurants, and serves a full breakfast each morning for a surcharge.

Does Cerulean Tower Tokyu Hotel allow pets to stay free of charge?

No, pets aren't allowed at Cerulean Tower Tokyu Hotel though service animals are welcome.

Where is the closest airport to Cerulean Tower Tokyu Hotel?

The closest major airport to Cerulean Tower Tokyu Hotel is Haneda Airport (HND), which is 15.5 mi away (45 minutes by car).

Does Cerulean Tower Tokyu Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Cerulean Tower Tokyu Hotel.

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1463 out of 1751 reviews
Rating 8 - Good. 188 out of 1751 reviews
Rating 6 - Okay. 61 out of 1751 reviews
Rating 4 - Poor. 22 out of 1751 reviews
Rating 2 - Terrible. 17 out of 1751 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Staff, amenities and location were absolutely fab! Perfect tuck away from the craziness of Shibuya
Stayed 4 nights in Jan 2026

10/10 Excellent

orion

Stayed 5 nights in Jan 2026

10/10 Excellent

Marikris

Traveled with family
Liked: Cleanliness, amenities
Incredibly clean, FAMTASTIC location, amenities were incredible, and from check-in to check-out, every employee was very helpful and kind. I loved the food options as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Stayed 6 nights in Jan 2026

10/10 Excellent

Gio

Stayed 5 nights in Jan 2026

10/10 Excellent

JING

Stayed 1 night in Jan 2026

10/10 Excellent

Kaitlyn

Stayed 3 nights in Jan 2026

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly and helpful staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Deana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular hotel.
Stayed 3 nights in Jan 2026

6/10 Okay

Ai Irene

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Did not enjoy our stay. Certainly not a family friendly hotel as there are age restrictions for the gym, pool and even some of the dining options. Staff was polite but cold in a weird snobby way. Have stayed at plenty of luxury hotels but never felt so unwelcomed. Should have read Google reviews as others say the same.
Stayed 4 nights in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Beautiful hotel with amazing amenities. Stayed on Executive floor and well worth the added expense. All day food, drinks, views and place to relax. Highly recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Luciano Maurice Raiden

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding! From the staff to the amenities, and the LOCATION!!!! We love staying here:)
Stayed 6 nights in Jan 2026

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive, friendly and professional. The Corner King room was spacious, bed was comfortable, pillow was a bit too soft, washroom was excellent with excellent amenities, nice shower, separate toilet and tub with a nice view. Overall, the hotel is in a very convenient location, close to Shibuya station, lots of restaurants, and walkable to many shops and tourist attractions. The hotel is well maintained and clean with excellent service.
Stayed 4 nights in Jan 2026

10/10 Excellent

Eve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, centrally located hotel in the heart of Shibuya. Service was fabulous
Stayed 3 nights in Dec 2025

10/10 Excellent

monty

Stayed 3 nights in Dec 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

TRudi

Liked: Cleanliness, amenities
The hotel was clean, services was excellent with very friendly staffs, and variety of foods choices.
Stayed 3 nights in Jan 2026

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Massive bed! Great 20m pool
Stayed 9 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 5 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerulean hotel has been always my go to place since my children loves Shibuya.
Stayed 8 nights in Dec 2025

10/10 Excellent

Lansha

Liked: Cleanliness, staff & service, amenities
Great hotel, great staff and the rooms were clean, nicely laid out. We had the buffet breakfast which had great assortment. Loved this hotel and the lounge offerings. The Cerulean certainly made our trip memorable !
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Allen, Honolulu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast really good, both western and traditional Japanese. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

CHRISTOPHER, HUNTERSVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place and great location!
Stayed 6 nights in Dec 2025

6/10 Okay

Maty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The neighbourhood is not family-friendly. The breakfast is well below standard.
Stayed 6 nights in Dec 2025