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Recent guest reviews

The experience was very average. I definitely expected more for the orice and star rating. Room was small and run down. Furniture was old and dirty. Staff was nice but not very helpful. Other than convenience to shopping, i was not impressed. Would only stsy again if price was more reasonable.

Close to train stations. Property is clean and well maintained. Staff are always friendly and eager to help. Upgraded to a better room for free. Thank you for the very pleasant stay.

Great location and great view.

๐Ÿ˜Š

Always stay here, excellent location, great staff and great rooms / amenities

26-1 Sakuragaoka-cho, Shibuya-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Shibuya Crossing
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Shibuya within a short walk of Shibuya Crossing, Cerulean Tower Tokyu Hotel is within a few miles (5 km) of other popular sights such as National Stadium. This 4.5-star hotel has 408 guestrooms and offers conveniences like 7 restaurants, a full-service spa, and free in-room WiFi.


Dining

Enjoy dining at COUCAGNO, one of 7 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Full breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.


Property features

Guests staying at Cerulean Tower Tokyu Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for JPY 4000 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a computer station.

Room options

Deluxe King Non-Smoking

1 King Bed | Sleeps 3

Executive Twin Non-Smoking

2 Large Twin Beds | Sleeps 3

Executive Suite, Non Smoking

1 King Bed | Sleeps 2

Executive Corner Twin, Non Smoking

2 Large Twin Beds | Sleeps 2

Guest reviews for Cerulean Tower Tokyu Hotel

Everyone (1) Couples (2) Family (2)
3
Everyone

The experience was very average. I definitely expected more for the orice and star rating. Room was small and run down. Furniture was old and dirty. Staff was nice but not very helpful. Other than convenience to shopping, i was not impressed. Would only stsy again if price was more reasonable.

By on Aug 16, 2023

Review comment responded on Aug 17, 2023

We would like to thank you for staying with us at Cerulean Tower Tokyu Hotel and for taking the time to write a review. We apologize for any discomfort you may have experienced regarding the condition of the hotel. We are very sorry that we could not provide you with a comfortable space, and we regret it very much. For the comfort of our guests, we are planning to renovate our guest rooms starting next year. We sincerely apologize for any inconvenience caused.

5
Partner Couples

Close to train stations. Property is clean and well maintained. Staff are always friendly and eager to help. Upgraded to a better room for free. Thank you for the very pleasant stay.

By on Jul 10, 2023

Review comment responded on Jul 12, 2023

We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad you did enjoy your stay with us. โ€œStaff are always friendly and eager to help.โ€ is just the best comment we can receive from our customer! Thank you very much for staying with us. We sincerely look forward to welcoming you again.

5
Partner Couples

Great location and great view.

By on Mar 11, 2023

Review comment responded on Mar 13, 2023

Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post your review. We are very proud to have received such wonderful comments. We sincerely look forward to welcoming you again.

5
Family

๐Ÿ˜Š

By on Jul 3, 2022

Review comment responded on Jul 4, 2022

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5
Family

Always stay here, excellent location, great staff and great rooms / amenities

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

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