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Recent guest reviews

Always stay here, excellent location, great staff and great rooms / amenities

Really fantastic hotel. Large rooms with spectacular views. Shower is medium-sized with plenty of hot water and good water pressure. Toilets leave you feeling impeccably clean. Towels are folded perfectly, everything is very clean, and beds are very comfortable. Air conditioning is perfect. Breakfast is a bit lacking, but you're here to see Japan not the hotel! You won't regret your stay.

The staff at the Cerulean are simply wonderful! Room was a very good size. Nice toiletries and plush towels. Very clean! Room service very speedy. I will definitely stay at the Cerulean again.

Staff was very good and attentive. Easy walk from station.

Great property but compared to any other country in the world, I find hotels to be way too expensive for the value received. This applies here as well

I can't say enough about this hotel. It is one of the nicest I have stayed in. The staff were so friendly and helpful. The location is the best. One block to Shimbuya Station that will take you anywhere you want to go. Tons of shopping and places to eat right outside your door.

It's a perfect location. Clean and we'll staffed. I've stayed here twice and have enjoyed it both times.

Best hotel I’ve ever stayed at. Friendly and helpful staff.

Great hotel. Great location. My only complaint is that when you are a guest in a hotel you should be able to sit at the bar and have a drink without having to wait in line. There were 2 bars on the 40th floor and only 1 was open and the host insisted people wait in line for a seat. Also the main portion of the lobby is closed off from 11pm to 10am. There is little room for people to sit. Other than that, great place. I would stay again.

Hotel overall, and the rooms we stayed, were luxurious. Getting to the hotel from the airport was super easy with bus drop off in front. Staff were very helpful and kind. Loved this hotel.

26-1 Sakuragaoka-cho, Shibuya-ku Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Cerulean Tower and Shibuya Crossing
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Shibuya within a short walk of Shibuya Crossing, Cerulean Tower Tokyu Hotel is within a few miles (5 km) of other popular sights such as Tokyo National Olympic Stadium. This 4.5-star hotel has 408 guestrooms and offers conveniences like 6 restaurants, a full-service spa, and free in-room WiFi.


Dining

This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

Cerulean Tower Tokyu Hotel's 408 rooms provide refrigerators, minibars, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and safes are other standard amenities.


Property features

Guests staying at Cerulean Tower Tokyu Hotel enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. If you drive, self parking is JPY 3300 per night, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a meeting room, a 24-hour business center, and a computer station.

Room options

Deluxe King Non-Smoking

1 King Bed | Sleeps 3

Executive Twin Non-Smoking

2 Large Twin Beds | Sleeps 3

Executive Suite, Non Smoking

1 King Bed | Sleeps 2

Executive Corner Twin, Non Smoking

2 Large Twin Beds | Sleeps 2

Guest reviews for Cerulean Tower Tokyu Hotel

Everyone (16) Couples (2) Family (5)
5
Family

Always stay here, excellent location, great staff and great rooms / amenities

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 7, 2019

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5
Family Family with small children Partner Couples

Really fantastic hotel. Large rooms with spectacular views. Shower is medium-sized with plenty of hot water and good water pressure. Toilets leave you feeling impeccably clean. Towels are folded perfectly, everything is very clean, and beds are very comfortable. Air conditioning is perfect. Breakfast is a bit lacking, but you're here to see Japan not the hotel! You won't regret your stay.

By , from Los Angeles on Sep 27, 2019

Review comment responded on Sep 27, 2019

Dear Mr. /Ms. Baker Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

5
Everyone

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5
Everyone

By on Jun 18, 2019

Review comment responded on Jun 19, 2019

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5
Partner Couples

The staff at the Cerulean are simply wonderful! Room was a very good size. Nice toiletries and plush towels. Very clean! Room service very speedy. I will definitely stay at the Cerulean again.

By on Jun 2, 2019

Review comment responded on Jun 3, 2019

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

5
Everyone

Staff was very good and attentive. Easy walk from station.

By on May 22, 2019

Review comment responded on May 24, 2019

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

4
Everyone

By on Apr 30, 2019

Review comment responded on May 1, 2019

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

4
Family

Great property but compared to any other country in the world, I find hotels to be way too expensive for the value received. This applies here as well

By on Apr 11, 2019

Review comment responded on Apr 12, 2019

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5
Family Family

I can't say enough about this hotel. It is one of the nicest I have stayed in. The staff were so friendly and helpful. The location is the best. One block to Shimbuya Station that will take you anywhere you want to go. Tons of shopping and places to eat right outside your door.

By on Apr 10, 2019

Review comment responded on Apr 11, 2019

Dear Mr./Ms. Wendy Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

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