- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
- Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
- No rollaway or extra beds are available.
- Parking has height restrictions.
Cerulean Tower Tokyu Hotel
4.5 out of 5.0
4.3
out of 5
"Very good!"
See all 12 reviews
This hotel is most popular for:
Recent guest reviews
Overall, it was a great stay with helpful staff. Very close to Shibuya station and easily accessible.
We got a free minor upgrade which nice to have. The room had a king size bed, high floor which can view of Tokyo tower, roomy and clean. it is like 5 min walk from JR station and metro, which close enough. Only bad thing is require to pay in order to use the fitness center and shuttle serive because most hotel have it covered. The shuttle service to airport is 3100 yen per person.
You can't bit the location. The hotel room is bigger than most of other hotels. Staff is amazing. Restaurants and bar are expensive. Great place to stay!
This hotel had everything you needed or wanted. The rooms were clean and the bathroom was huge. It was on the expensive side so if you plan on being out most of the day I wouldn't recommend it. It had a great view of Tokyo. Not far from the train station. It had a convenience store in the complex.
Great Hotel. A lot of cheaper ones on the side streets if you are willing to search for them on the internet. I just picked it by reviews. I was never in the hotel to take advantage of the facilities. The staff was very friendly and the room always clean.
Very nice hotel . Friendly staffs. Nice view. Very near to Shibuya crossing and station
Staff was rude. I felt invisible and amplified. Despite my room key, i was treated like i didnt belong. Horrible service in the hotel lobby restaurant, took 40mins to get a refill. Other guests were catered to while I waited and watched. Mediocre cleaning via room service. Meh. Will never stay here again.
Pros: Great Location, Room is very comfort, Nice View! Cons: Expensive Food
Excellent everything except in summer ac only goes as low as 68 with no dehumidifier. Gets a tad sticky. Overall, amazing.
Stayed 4 night with my family of 5. Booked two rooms and the rooms were spacious and clean. The manager made sure we had a comfortable stay with enough beds for our large family. The location of the hotel is great. Very close to all the action of Shibuya and subway station to do all the tourist attractions. The hotel is very clean and wonderful, friendly hospitality. We will definitely stay again upon our return to Tokyo.
The staff was great. The hotel was great. The location was great . Yet this hotel did not make me feel welcome. No complimentary water in the room or coffee. They have water and coffee to brew in the room but if you brew it they will charge $8.00 dollars (over 800 yen!) . Don't touch the water bottle in the room. We were very tired at the end of the days of our visit and ordered room service 2 times. Over $10.00 (over 1,000 yen ) for an orange juice and so forth. Every entry was overpriced.
The hotel is very modern and in a good location near public transportation. Shopping and restaurants are nearby. Restaurants are very good in the hotel but expensive. The views are terrific. You can see Mt. Fuji on a clear day. Toilet had a bidet. The swimming pool was crystal clear and the workout room looked clean and had ample workout machines.
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
- Health club
Located in Shibuya, Cerulean Tower Tokyu Hotel is within 2 miles (3 km) of popular attractions such as Nezu Art Museum and Yoyogi Park. This 4.5-star hotel has 410 rooms and welcomes guests with 5 restaurants, an indoor pool, and free in-room WiFi. Located centrally in Dogenzaka, it's also close to Meiji Jingu Shrine and Tokyo Tower.
Dining
This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
Rooms
All 410 air-conditioned rooms feature refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Free newspapers, free bottled water, and safes are also standard.
Property features
At Cerulean Tower Tokyu Hotel, guests enjoy features like an indoor pool, a health club, and a sauna. Self parking is available for JPY 3240 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a 24-hour business center.
Guest reviews for Cerulean Tower Tokyu Hotel
Everyone
Overall, it was a great stay with helpful staff. Very close to Shibuya station and easily accessible.
nice hotel but need pay to use fitness center
Everyone
We got a free minor upgrade which nice to have. The room had a king size bed, high floor which can view of Tokyo tower, roomy and clean. it is like 5 min walk from JR station and metro, which close enough. Only bad thing is require to pay in order to use the fitness center and shuttle serive because most hotel have it covered. The shuttle service to airport is 3100 yen per person.
excellent hotel
Everyone
You can't bit the location. The hotel room is bigger than most of other hotels. Staff is amazing. Restaurants and bar are expensive. Great place to stay!
close to everything
Everyone
This hotel had everything you needed or wanted. The rooms were clean and the bathroom was huge. It was on the expensive side so if you plan on being out most of the day I wouldn't recommend it. It had a great view of Tokyo. Not far from the train station. It had a convenience store in the complex.
central location great view
Everyone
Great Hotel. A lot of cheaper ones on the side streets if you are willing to search for them on the internet. I just picked it by reviews. I was never in the hotel to take advantage of the facilities. The staff was very friendly and the room always clean.
excellent hotel in shibuya
Everyone
Very nice hotel . Friendly staffs. Nice view. Very near to Shibuya crossing and station
train your employees to accomodate global guests
Everyone
Staff was rude. I felt invisible and amplified. Despite my room key, i was treated like i didnt belong. Horrible service in the hotel lobby restaurant, took 40mins to get a refill. Other guests were catered to while I waited and watched. Mediocre cleaning via room service. Meh. Will never stay here again.
Everyone
Pros: Great Location, Room is very comfort, Nice View! Cons: Expensive Food
almost perfect
Everyone
Excellent everything except in summer ac only goes as low as 68 with no dehumidifier. Gets a tad sticky. Overall, amazing.
great location and superior hospitality
Everyone
Stayed 4 night with my family of 5. Booked two rooms and the rooms were spacious and clean. The manager made sure we had a comfortable stay with enough beds for our large family. The location of the hotel is great. Very close to all the action of Shibuya and subway station to do all the tourist attractions. The hotel is very clean and wonderful, friendly hospitality. We will definitely stay again upon our return to Tokyo.
