Cerulean Tower Tokyu Hotel

5.0 star property
Luxury hotel with 7 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Cerulean Tower Tokyu Hotel

Executive Suite with Lounge Access, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Property video
Gift shop
Premium bedding, down comforters, minibar, in-room safe
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 641 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 458 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.6 out of 10
Exceptional
(22 reviews)
  • 534 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Japanese Suite with Lounge Access, Non Smoking

  • 641 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Executive King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • 369 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 285 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 369 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(50 reviews)
  • 391 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • 391 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 405 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 925 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 534 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite with Lounge Access, Non Smoking

  • 783 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 404 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 458 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 529 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Deluxe King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Cerulean Corner King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Cerulean Queen Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • 1346 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Queen Room, Non Smoking

  • 306 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort King Room, Non Smoking

  • 369 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Comfort Superior King Room, Non Smoking

  • 405 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Superior Twin Room, Non Smoking

  • 405 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Comfort Deluxe King Room, Non Smoking

  • 459 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Comfort Deluxe Twin Room, Non Smoking

  • 459 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Corner King Room, Non Smoking

  • 530 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Comfort Corner Twin Room, Non Smoking

  • 530 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 459 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Comfort Queen Room Non Smoking

  • Sleeps 2

Comfort King Room Non Smoking

  • Sleeps 2

Comfort Superior King Room Non Smoking

  • Sleeps 2

Comfort Superior Twin Room Non Smoking

  • Sleeps 2

Comfort Deluxe King Room Non Smoking

  • Sleeps 2

Comfort Deluxe Twin Room Non Smoking

  • Sleeps 2

Comfort Corner King Room Non Smoking

  • Sleeps 2

Comfort Corner Twin Room Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

You may also like

About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, Cerulean Tower Tokyu Hotel is within a few miles (5 km) of other popular sights such as National Stadium. This 5-star hotel has 403 guestrooms and offers conveniences like 7 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Cerulean Tower - 1 min walk - 0.0 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Hachikō Memorial Statue - 5 min walk - 0.3 miles
  • Love Hotel Hill - 5 min walk - 0.3 miles
  • Shibuya Sky - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪富士そば - ‬1 min walk
  • ‪つじ田 - ‬4 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪長崎飯店 - ‬4 min walk
  • ‪szechwan restaurant 陳 - ‬2 min walk

About this property

Cerulean Tower Tokyu Hotel

Luxury hotel with 7 restaurants and a full-service spa
Cerulean Tower Tokyu Hotel features a full-service spa, an indoor pool, and a gym. Self parking is available for JPY 4000 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, free newspapers, and a gift shop.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s restaurant, COUCAGNO will be closed on January 7, 2026.
Due to maintenance, this property's executive lounge will not be available on January 27, 2026, from 10:30 AM-2 PM. Check-in and check-out service will be available at the front desk and the lounge service at the Cerulean lounge during this time.
A scheduled power outage will take place January 18-19, 2026 from 11 PM-6:30AM. Guests must unplug all the electric devices during this time. Room service will not be available from 11 PM on January 18 to 7:00 AM on January 19, 2026.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.
A scheduled power outage will take place on January 7, 2026 from 10:30 AM-3 PM and on January 18-19, 2026 from 11 PM-4:30 AM. All facilities that use power, including air conditioning, restaurant will not be available during this time. Check-in time begins at 3:30 PM on January 7, 2026.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 8 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 7 2026 to January 7 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Frequently asked questions

Is a free cancellation option available at Cerulean Tower Tokyu Hotel?

Cerulean Tower Tokyu Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Cerulean Tower Tokyu Hotel?

As of Jan 1, 2026, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on Jan 11, 2026 start from $306.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Cerulean Tower Tokyu Hotel?

This hotel is situated in Shibuya within a short 7-minute walk of Shibuya Crossing and also 19 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is there parking available at Cerulean Tower Tokyu Hotel?

Yes, parking is offered for JPY 4,000 per night. Accessible parking is also available for guests.

Is a spa located at Cerulean Tower Tokyu Hotel?

There is a full-service spa available for guests to enjoy and services include body treatments and facials. The spa is not open daily but only on select days.

Does Cerulean Tower Tokyu Hotel include a casino at the property?

No, Cerulean Tower Tokyu Hotel doesn't have a casino.

Is there an indoor pool at Cerulean Tower Tokyu Hotel?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from January 5 2026 until January 8 2026 (subject to change).

What do couples enjoy most about Cerulean Tower Tokyu Hotel?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature in-room massages.

Does Cerulean Tower Tokyu Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Cerulean Tower Tokyu Hotel feature a restaurant that includes a breakfast menu?

Yes, Cerulean Tower Tokyu Hotel has 7 restaurants, and serves a full breakfast each morning for a surcharge.

Does Cerulean Tower Tokyu Hotel allow pets to stay free of charge?

No, pets aren't allowed at Cerulean Tower Tokyu Hotel though service animals are welcome.

Are there connecting rooms at Cerulean Tower Tokyu Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Cerulean Tower Tokyu Hotel?

The closest major airport to Cerulean Tower Tokyu Hotel is Haneda Airport (HND), which is 15.7 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Cerulean Tower Tokyu Hotel?

No, there aren't any guestrooms with balconies at Cerulean Tower Tokyu Hotel.

Does Cerulean Tower Tokyu Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Cerulean Tower Tokyu Hotel.

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1441 out of 1734 reviews
Rating 8 - Good. 189 out of 1734 reviews
Rating 6 - Okay. 60 out of 1734 reviews
Rating 4 - Poor. 28 out of 1734 reviews
Rating 2 - Terrible. 16 out of 1734 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Domenic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was was always there to help
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 6 nights in Sep 2025

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of eclectic Shibuya station.
Stayed 3 nights in Sep 2025

6/10 Okay

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Blayne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stay here four times over two weeks first segment club floor was great. Next two segments cerulean floor was good. Last segment regular floor over priced and bare bones in terms of things missing like master light switch, amenity kits , mechanical curtains, etc
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Cerulean when in Tokyo because of the hotel proximity to Shibuya -- very easy to walk 10 mins to Shibuya Crossing with many restaurants and the night life right there. Facilities of hotel are impeccable, nice views, and the hotel staff are great -- most especially the concierge who can arrange experiences in and around the city! 😁👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Nat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Everything about it. Classy, sophisticated, elegant, room space, service impeccable, and convenient to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Isaac Acosta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 8 nights in Sep 2025

10/10 Excellent

Kelvin V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my wife and I stayed here for our honeymoon. we could not have imagined a better stay. Such an amazing location, staff, and amenities. when staying in Shibuya, this one is a no brainer
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Stayed 5 nights in Sep 2025

10/10 Excellent

KYLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel from top to bottom. From the views, to the amnesties, to the products in the room. Could not recommend anymore i will be back.
Stayed 8 nights in Sep 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the six hotels I stayed at in Japan, this one was the best and worth it. There was room service everyday. And everything was top notch, however, I don’t like that they don’t have a 24hr gym.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and the staff was very attentive very close to the subway system and the gym is great. Rooms have a great View. Would be very happy to stay there again
Stayed 4 nights in Sep 2025

10/10 Excellent

RYAN SHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5-star hotel. Spacious rooms, great location, attentive staff, delicious breakfast buffett.
Stayed 4 nights in Sep 2025

10/10 Excellent

nikita

Stayed 3 nights in Sep 2025

10/10 Excellent

Christian, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best swimming pool ever, nice gym and very international clientele. Great buffet breakfast. The traditional Japanese breakfast option was a bit slow. I’d go back to this hotel definitely. Only problem is poor ventilation in the room windows don’t open to let fresh air in oh. Oh and there’s a lounge with free snacks!
Stayed 8 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best hotel ever!
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

Blayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation
Stayed 4 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay. Staff was attentive and met all our needs. The hotel has great amenities. Location is excellent for accessing train station and restaurants in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Antone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive lounge offered great options throughout the day with a world class view of the city and if you are lucky Mt. Fuji. We loved our stay!
View from Executive Lounge.
Stayed 2 nights in Sep 2025

10/10 Excellent

Courtney

Stayed 3 nights in Sep 2025