Convenient for airport travel and accessible to main highways
👍
It was a smooth ,easy and fast Check in . Shaun was nice and helpful .
Front desk staff was great but my room my freezing cold. There was no maintenance person to fix the issue and they sent me 2 thin covers that was supposed to keep me and my wife warm. This was a TERRIBLE EXPERIENCE. My wife and I were sick for 3 to 4 days after staying at this location. The company they offered me did not equal the experience we endured. I will hesitate telling anyone to stay at this property in the future.
Excellent staff,
under construction
Hapeville is a great little town situated right north of the Atlanta airport, inside the Perimeter in Metro Atlanta. There are several restaurants within walking distance, but if you drive just a mile or more, you will find much better restaurants. When we booked, we did not know that the hotel was under renovation, specifically the lobby. This was a detractor. Not having room service readily available was another detractor. Thank goodness for many restaurants that are close by. The room was very nice and exactly what we expected from a Hilton property. The staff was also top-notch. We know the renovations are necessary and will make the property great once completed, but if I had known about the renovations, I would have booked elsewhere. Caveat Emptor!
Property was under construction. My reservation was done in 2 parts by Orbitz which made it confusing and had me locked out of my room. The e food choices limited because of construction. Once renovation is finished I might stay here again
Excellent service.
For being a Hilton I’ve expected a much higher standard. The room was not very clean you would think that would be a main priority during a pandemic, it also had a weird smell. The room was missing some of the amenities such as hair dryer and iron. I did have to call to get a hair dryer the women I spoke to was short and rude, however the maintenance man was quick and efficient with bringing it up. They advertise how sound proof the rooms are which is not true you can hear all the loud noises. People across the hall were extremely loud at 3 am. I was traveling with my young child so it kept waking him up. However the man at the front desk that checked us in was very friendly and helpful. The shuttle service to the airport was great. The driver was very helpful and helped with my bags especially since I was traveling with my toddler.
Airport proximity clean rooms shuttle and more will stay again
This hotel was horrible. I was overcharged for my stay, the staff were very unprofessional.
The shower in my room would not stay closed. We were given towels but only face and hand towels had to call down again for dry towels. A very loud nose was ever present and seemed to be coming from the bathroom. It was not an experience that I would recommend to others and generally would not stay at this location again by choice!
Checked into an room that had a seal but was definitively in use/unclean
Located within a mile (2 km) of Delta Flight Museum, Hilton Atlanta Airport is within 2 miles (3 km) of Porsche Experience Center. This 510-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and a free airport shuttle.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect WiFi, wired internet, and flat-screen TVs with digital channels and video-game consoles. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, refrigerators, and coffee makers.
Renovated in 2021, Hilton Atlanta Airport offers an indoor pool, free WiFi in public areas, and a conference center. Parking is USD 22.00 per night (USD 27.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, laundry facilities, and an ATM.
Convenient for airport travel and accessible to main highways
👍
It was a smooth ,easy and fast Check in . Shaun was nice and helpful .
We greatly value your feedback as our guest, Quarterial, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!
Front desk staff was great but my room my freezing cold. There was no maintenance person to fix the issue and they sent me 2 thin covers that was supposed to keep me and my wife warm. This was a TERRIBLE EXPERIENCE. My wife and I were sick for 3 to 4 days after staying at this location. The company they offered me did not equal the experience we endured. I will hesitate telling anyone to stay at this property in the future.
Thank you for sharing your experience from your recent stay, Jay. Please accept my sincere apologies for the inconvenience you suffered as a result of the issues you experienced with your HVAC unit. I understand how frustrating this must have been for you. Your feedback is very important to us and I can assure you that we will share your comments with our Engineering leadership team for their review and follow-up. I apologize again for the issues that you encountered and hope that you will allow us another opportunity in the future to demonstrate the high level of service our guests have come to expect from the Hilton Atlanta Airport.
Excellent staff,
Thank you for sharing your positive experience with us and with your fellow travelers, Ernestine! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!
under construction
Thank you for your feedback.
Hapeville is a great little town situated right north of the Atlanta airport, inside the Perimeter in Metro Atlanta. There are several restaurants within walking distance, but if you drive just a mile or more, you will find much better restaurants. When we booked, we did not know that the hotel was under renovation, specifically the lobby. This was a detractor. Not having room service readily available was another detractor. Thank goodness for many restaurants that are close by. The room was very nice and exactly what we expected from a Hilton property. The staff was also top-notch. We know the renovations are necessary and will make the property great once completed, but if I had known about the renovations, I would have booked elsewhere. Caveat Emptor!
Thank you for your feedback.
Property was under construction. My reservation was done in 2 parts by Orbitz which made it confusing and had me locked out of my room. The e food choices limited because of construction. Once renovation is finished I might stay here again
Thank you for your feedback. We appreciate your visit and look forward to welcoming you again in the near future!
Excellent service.
It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay with us. Thank you for your review, and we look forward to welcoming you back in the future!
Thank you for your feedback. We appreciate your visit and look forward to welcoming you again in the near future!
Thank you so much for your 5-star rating, Josephine! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.