The shampoo had been used and was empty, the TV kept going in and out and we couldn't watch a full TV show. Very loud due to being near the airport.
The worst hotel I’ve ever stayed….
Bed,TV,and AC
The property is not AT ALL how it looks in the pictures. Everything was super dirty inside rooms. I had to clean the headboards, top of portraits, tv table, etc. I breakfast as advertised and their excuse was “because of COVID”. I told them to also update that information on the internet and everywhere they advertise themselves. Also, too expensive for the room/quality of the place.
The property wasn't clean at all. I ended up canceling my reservation and finding something elsewhere
The property was dirty the room was dirty and the staff tried to rip me off
The power was out for a few hours. I should be refunded for the inconvenience.
The room was dirty. The airplanes fly over ever couple minutes and there is no insulation’s so it’s incredibly loud. Our room was not cleaned at all one day they just threw clean towels on the unmade bed. I was overcharged and Took several days to make it right. There are so many other hotel options in the area so do yourself a favor and stay at any other than this Days Inn!
Decent property but a bit noisy with planes landing overhead.
Nothing special just a run of the mill hotel that just met basic needs it was very niisy the while night from planes coming in and leaving in the morning the continental brekfast was over by 8:30 i do t know about you but most people dont get up at 600 on sunday to eat breakfast just that was pretty weak for a hotel if you do t wanna give people food dont offer it room also had a funky smell to it as well that's hard to describe i wont be staying ever again
Shuttle services to & from airport/ hotel, good breakfast & room.
There were bugs in my room and once I informed orbitz and the hotel they wouldn’t change my room
I liked the fact that the it was easy to get in but the room was a mess a non smoking room that smelled like smoke broke down walls
Nothing unique. It was close to the airport and ok
Poor service. Had to move 3 times to find a room with functioning air conditoning. This was on a day with heat index of 108. The desk clerk insisted that i had unreasonable expectations. Apparently, housekeeping is instructed to cut a/c off after cleaning rooms. Consequently upon arrival the guest is stepping into a room that feels like a sauna. Just disrespectful.
Located within a mile (2 km) of Georgia International Convention Center, Days Inn by Wyndham College Park Airport Best Road is within 2 miles (3 km) of Gateway Center Arena. This 155-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free breakfast is included with your stay.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available once per stay.
Guests of Days Inn by Wyndham College Park Airport Best Road enjoy features like conference space, a business center, and express check-out. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and an ATM.
The shampoo had been used and was empty, the TV kept going in and out and we couldn't watch a full TV show. Very loud due to being near the airport.
The worst hotel I’ve ever stayed….
Thank you for your feed back we will discuss with staff.
Bed,TV,and AC
Hello! It is apparent from your review that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you a flawless experience in the future! Best Regards, Days Inn Customer Care Team
The property is not AT ALL how it looks in the pictures. Everything was super dirty inside rooms. I had to clean the headboards, top of portraits, tv table, etc. I breakfast as advertised and their excuse was “because of COVID”. I told them to also update that information on the internet and everywhere they advertise themselves. Also, too expensive for the room/quality of the place.
Please accepts our apologize in this matter we will discuss with house keeping staff.
The property wasn't clean at all. I ended up canceling my reservation and finding something elsewhere
Dear Guest, We are sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to deliver a great guest experience, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. We take guest feedback very seriously, and we will review all your comments in detail and put them to good use for the betterment of the guest experience. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Days Inn Customer Care Team
The property was dirty the room was dirty and the staff tried to rip me off
Dear Guest, We appreciate your feedback, many thanks. We are very sorry that so many aspects of your stay disappointed you. At Days Inn Days Inn College Park, we strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations. We take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our property and preparing the rooms for upcoming guests, so it is strange that this happened. Your comfort and satisfaction are of the utmost importance to us, and we have taken your observations on board for the betterment of the guest experience. We will also have your comments additionally reviewed by our housekeeping and maintenance team to ensure that the standards of our property are maintained at all times. Furthermore, we generally receive numerous compliments for our professional, friendly, and helpful staff, and we are disappointed to hear that this was not your experience. We take guest feedback seriously, and we will ensure that our staff is aware of your impression and see to it that all of our staff members endeavor to make sure that each guest has the positive experience that we aim to provide. Your satisfaction is of the utmost importance to us, and we have taken your observations on board for the betterment of the guest experience. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have another chance to change your perception and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Days Inn Customer Care Team
The power was out for a few hours. I should be refunded for the inconvenience.
Dear Guest, Thank you for sharing your review. We apologize for the inconvenience faced by you and, we regret that you had an unpleasant experience at our property. Your comment about a refund is noted and we will see what we can do about it. Additionally, we are actively investigating your feedback with our management for prompt action and will reach out to you for further information. Best Regards, Days Inn Customer Care Team
The room was dirty. The airplanes fly over ever couple minutes and there is no insulation’s so it’s incredibly loud. Our room was not cleaned at all one day they just threw clean towels on the unmade bed. I was overcharged and Took several days to make it right. There are so many other hotel options in the area so do yourself a favor and stay at any other than this Days Inn!
Dear Erin, We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your concern about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry to hear that you were bothered by the noise from the airplanes/nearby airport. This is, unfortunately, one of the challenges of staying at an airport hotel but we hope that the benefits (such as proximity to the airport and convenience) still outweigh them. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Days Inn Customer Care Team
Decent property but a bit noisy with planes landing overhead.
Dear Guest, We appreciate hearing back from you about your recent experience with us. We value feedback and always look for ways to make things better for our guests. We are sorry to hear that you were bothered by the noise from the airplanes/nearby airport. This is, unfortunately, one of the challenges of staying at an airport hotel but we hope that the benefits (such as proximity to the airport and convenience) still outweigh them. We hope that everything else was in order and we hope you consider staying with us again. Best Regards, Days Inn Customer Care Team
Thank you for your feed .
Thank you for your feed back Sorry for trouble during your stay we will discuss with staff and management.