I searched specifically for a hotel to choose in the Marietta area where my husband and I would feel safe, and chose the Hilton Atlanta/Marietta Hotel because the listing was the only hotel in the area that was using a covid protocol. I was beyond disappointed, to find when we arrived that although the hotel was clean and comfortable- that no employees behind the desk or in the restaurant wore masks. When I asked about this at the front desk I was told " The Marietta mask mandate has been lifted"- as though because the mask update had been lifted, no one "had" to wear masks any more to protect themselves and others from Covid 19. Had I known, we would have kept driving. If you ADVERTISE & PROMOTE a property with a feature... it should be in place. The hotel should remove this feature as long as employees are not masked. I hope that Orbitz and the hotel make this right. Masking is the single best practice you can do to protect yourself and others from Covid 19.
The exterior of the hotel looks very nice, but very old finishes on the inside. The luggage carts barely hold any luggage and they’re decrepit. The elevators seem like they’re barely going to make it to the floors. There are no ice machines and you have to get a tiny bag of ice at the front desk.
Gorgeous golf course
The room was clean but there was a used mask behind the night stand that wasn’t mine.
IT was a very nice and clean property. The front desk staff was a little slow in accommodating guests due to a shortage of staff, I'm assuming. But overall the property was clean and comfortable.
Room was very small & there beds are fake queens, & for sure they use the covid excuse so they don't provide free breakfast & coffee.
The property is currently under renovation, and so far, I really like what I saw. The staff was friendly, the rooms were clean, and the hotel was close to where I needed to be for a few days. This hotel has a unique charm, and once fully renovated, it will be a very beautiful, destination place to stay! Our room overlooked a beautiful golf course, and next time we're in town, we'll be visiting the Gone With the Wind Museum literally a few hundred feet away from the hotel. I'm glad we found this place. It was perfect.
Hotel was always hot with no working A/C. Read other reviews well over a year ago with same issue not addressed. No working ice machines on any floor. This a HILTON HOTEL WITHOUT working A/C and ice machines!!!! These are two basic items for even the cheapest of the cheap hotels, nowhere close to the standard. Sorry to say, the HILTON Board of Directors have the THIS staff down as well as their costumers.
The property is located on a golf course and adjacent to the Brumbly Hall museum which houses "Gone with the Wind" memorabilia. Also, I liked the location being within a mile of historic Marietta and The Marietta Square Market food hall. With some minor renovations, this hotel has great potential.
The staff were friendly and the food at the breakfast buffet was wonderful. The air conditioning at the hotel was broken I assume because it was hotter in the hotel than it was outside.
They need a better AC system. It took about 4 hours to cool off the room
The bathrooms small and did not accommodate to handicap person.
The property was really dated and elevators smelled terrible. Rooms were alright but the carpet required cleaning as well. Jacuzzi did not have any water and pool required extensive cleaning.
Dirty, old carpet in hallways. Room smelled moldy even with window open. Plus Civil War cannon in the lobby- who thinks that is inspirational to anyone? Many other choices in the area- stay elsewhere.
Convenient to everything. Restaurant was great. Staff was polite.
Marietta Confederate Cemetery is within a 5-minute walk of Hilton Atlanta/Marietta Hotel & Conference Center while other popular sites like Gone With the Wind Movie Museum are within a 15-minute stroll. This 3.5-star hotel has 198 guestrooms and offers conveniences like 2 restaurants, a golf course, and a gym.
Enjoy dining at Hamiltons, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
Hilton Atlanta/Marietta Hotel & Conference Center's 198 rooms provide sofa beds, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, ironing boards, and desks.
Guests staying at Hilton Atlanta/Marietta Hotel & Conference Center enjoy access to a golf course, a gym, and a sauna. If you drive, self parking is USD 5.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Other amenities at this golf hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
I searched specifically for a hotel to choose in the Marietta area where my husband and I would feel safe, and chose the Hilton Atlanta/Marietta Hotel because the listing was the only hotel in the area that was using a covid protocol. I was beyond disappointed, to find when we arrived that although the hotel was clean and comfortable- that no employees behind the desk or in the restaurant wore masks. When I asked about this at the front desk I was told " The Marietta mask mandate has been lifted"- as though because the mask update had been lifted, no one "had" to wear masks any more to protect themselves and others from Covid 19. Had I known, we would have kept driving. If you ADVERTISE & PROMOTE a property with a feature... it should be in place. The hotel should remove this feature as long as employees are not masked. I hope that Orbitz and the hotel make this right. Masking is the single best practice you can do to protect yourself and others from Covid 19.
The exterior of the hotel looks very nice, but very old finishes on the inside. The luggage carts barely hold any luggage and they’re decrepit. The elevators seem like they’re barely going to make it to the floors. There are no ice machines and you have to get a tiny bag of ice at the front desk.
Thank you for the wonderful feed back. We are installing brand new ice machines on every floor. we truly appreciate your review and we hope to see you soon again.
Gorgeous golf course
Thank you for the feed back and the golf course is fantastic, plus the view. Warm regards
The room was clean but there was a used mask behind the night stand that wasn’t mine.
Thank you for the wonderful feedback and I will share this with the team.
IT was a very nice and clean property. The front desk staff was a little slow in accommodating guests due to a shortage of staff, I'm assuming. But overall the property was clean and comfortable.
Thank you for the feedback and we are so pleased you enjoyed your stay. We hope to see you soon again.
Room was very small & there beds are fake queens, & for sure they use the covid excuse so they don't provide free breakfast & coffee.
Thank you for the feedback. Our rooms with two beds come with full size beds and not queens. We had coffee in the lobby ready for you and we hope to see you soon again.
The property is currently under renovation, and so far, I really like what I saw. The staff was friendly, the rooms were clean, and the hotel was close to where I needed to be for a few days. This hotel has a unique charm, and once fully renovated, it will be a very beautiful, destination place to stay! Our room overlooked a beautiful golf course, and next time we're in town, we'll be visiting the Gone With the Wind Museum literally a few hundred feet away from the hotel. I'm glad we found this place. It was perfect.
Thank you for the lovely feedback and we hope you will come back soon. We will be ready with a new look and very much looking forward in seeing you back.
Dear Guest Thank you for the feed back and we hope to see you soon at our wonderfully renovated property.
Thank you and really pleased you enjoyed everything. Hope to see you soon again.
Hello Faith, Thank you for your valuable feedback regarding your most recent stay with us. We want to apologize for the misunderstanding regarding our current COVID protocol. Please note that our hotel is following all local guidelines and laws with respect of wearing a mask in public areas. Thank you for your business.