It was mostly reasonable. No one greets you. They are back behind a wall somewhere and I have been there twice now w the same experience. It’s a little bit grungy. Smells a little bit. Need to figure out how to circulate the air bette.
One of three elevators was out of commission and with two large groups at the hotel trying to get up to 15 different floors, this was a disaster. The food buffet for lunch and dinner were good, but the breakfast buffet had over microwaved eggs and no utensils for slicing the bagels to be heated. No complaints on the bacon, grits and oatmeal, or potatoes. All eating venues were horribly understaffed for the number of persons that had to be served.
The staff super nice and friendly. You can tell it was an older one remodelled. It lookes really good. Just had a little smell. Which I'm supper sensitive to anyway. Turned ac cooler and that helped. I would stay here again
Stayed here for a work trip. Friendly staff. Clean. Free breakfast included. Tough to beat for the price. Would come back when here to visit the client again.
Good Atlanta stay close to restaurants on Buford HWY.
We picked this location based on proximity to family. We were, well, the only word is shocked when we walked in on the eve of the 22nd and were greeted by three smiling and happy people at the front desk. They made us feel like family. Not at all what I would have expected for people working a holiday at a hotel. That set the tone for the rest of the 2 night stay. Staff did their very best to provide a clean, comfortable, quiet, and welcoming atmosphere. We were told that remodeling is coming very soon so I expect it will be even better. The facility was nice and well kept. The staff, all of the staff we had contact with, are world class.
Very friendly and accommodating staff. Good breakfast selection. Comfortable room. Liked the full package of HBO, Cinemax, etc. Too many hotels that charge higher rates skimp on this and it was a nice touch that Holiday Inn didn't.
The front desk staff was extremely helpful. Enough parking
Good hotel at a convenient location. Would recommend.
Blood stains sheets on a made up bed. The staff wouldn't take the sheets off the bed but sent some "clean" sheets up. The blood stained sheets stayed in the room all night and was still there when we checked out!
Need a hotel because of evacuation in Florida. Staff was very attentive and the hotel wasn't far from the city.
Great staff and convenient location. I was able to check in early due to driving all night ..all staff was friendly and accommodating.
room was very homey. dining area was clean and well accessed
I enjoyed the stay the staff was very friendly. The complementary breakfast was pretty good. The room was nice.
Person manning the desk gave room key card For an room that was already occupied by someone . Can u imagine the embarrassment That was to me and the occupant . Front desk Could not manage to say sorry after such a diSaster
the hotel was very good but the front desk staff seemed to never be there. I had three occasions to go to the front desk including check out and check in. each time there was no one there. I had to wait several minutes on each occasion for a maintenance person to find the front desk clerk. other than that it was a good experience.
Holiday Inn Express Atlanta NE I-85 Clairmont places you within a 10-minute drive of popular sights such as Lenox Square and Emory University. This 80-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
All 80 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Free local calls, laptop-compatible safes, and ironing boards are also standard.
Guests of Holiday Inn Express Atlanta NE I-85 Clairmont enjoy a 24-hour fitness center, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.
It was mostly reasonable. No one greets you. They are back behind a wall somewhere and I have been there twice now w the same experience. It’s a little bit grungy. Smells a little bit. Need to figure out how to circulate the air bette.
We do apologize that the experience here at the hotel was not up to your standard, we strive to make sure every guest feels welcome and that they have an enjoyable stay. The issues and concerns will be address with the proper teams members so that these issues can be corrected. Thank you so much for expressing your thoughts on your stay here a the Holiday Inn Express.
One of three elevators was out of commission and with two large groups at the hotel trying to get up to 15 different floors, this was a disaster. The food buffet for lunch and dinner were good, but the breakfast buffet had over microwaved eggs and no utensils for slicing the bagels to be heated. No complaints on the bacon, grits and oatmeal, or potatoes. All eating venues were horribly understaffed for the number of persons that had to be served.
I do apologize, you might be responding to the wrong review. We only have 4 floors, we don't serve lunch or dinner and we only have two elevators.
The staff super nice and friendly. You can tell it was an older one remodelled. It lookes really good. Just had a little smell. Which I'm supper sensitive to anyway. Turned ac cooler and that helped. I would stay here again
So sorry for any and all issue experienced during your stay. I have great news we start a full renovation of the hotel at the end of the month to be completed mid-2020. We hope to have the opportunity to serve you again in the future
Thank you and we hope to serve you again in the future. wanted to share some wonderful news we will start full renovation in early July. Come back and see our new and beautiful rooms
Stayed here for a work trip. Friendly staff. Clean. Free breakfast included. Tough to beat for the price. Would come back when here to visit the client again.
Thank you for taking the time to tell us about your experience at Holiday Inn Express ATLANTA NE - I-85 CLAIRMONT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.
Good Atlanta stay close to restaurants on Buford HWY.
We picked this location based on proximity to family. We were, well, the only word is shocked when we walked in on the eve of the 22nd and were greeted by three smiling and happy people at the front desk. They made us feel like family. Not at all what I would have expected for people working a holiday at a hotel. That set the tone for the rest of the 2 night stay. Staff did their very best to provide a clean, comfortable, quiet, and welcoming atmosphere. We were told that remodeling is coming very soon so I expect it will be even better. The facility was nice and well kept. The staff, all of the staff we had contact with, are world class.
I am so sorry that we fail short during your stay. I see that we may not have met your expectations. I truly hope that you will give us another opportunity