Good location right next to the airport. Not a lot of indication on how to get to the hotel and when I called the staff answered me like I knew Atlanta airport. This airport is huge and in full renovation at the moment, making it almost impossible to find your way. When I explained where I was the reception staff told me they did not know the airport and I should asked there. So not much help from them there. Around the property there is construction so not great at the moment but should be better in the future.
They charged $30 for parking. They charged extra for 'high speed' wifi but didn't know how to activate it (but billed me for it anyway). Their app wasn't working, so I was unable to utilize it for check-in, check-out, etc. The room rate was too high for a guest to have that many issues.
Boujee!
Great hotel very convenient to worst airport in the US
Only thing would be to remind your cleaning staff to check behind doors for lent and dust. Otherwise, it was a beautiful property.
It’s ok other than paying $30 for parking at the hotel
Great hotel and Design Netflix on rooms.
The dining area was disgusting, there was not a clean table in the place. We picked what appeared to be the least worst table and had dinner. I am guessing they need more staff or different staff. Truly a gross experience. The room was nice and bed comfortable.
Great and modern hotel
Perfect and new property with comfortable and modern rooms, but the service, from check-in to the restaurant, needs some serious tune-in. I attempted to have dinner from a very limited menu to learn that there was a wait time of "at least 45 minutes for the foods" from a menu with 3 items and a room that had no more than 20 guests. Breakfast was mediocre.
We didn’t like the bed. We prefer a box spring.
The property was modern and clean
The car parking was very expensive
Food choices are terrible and the lobby convenience store was extortionate
This hotel was a wonderful experience! I LOVE the modern details in the room. Especially the attention to comforts and the larger size shampoo/conditioner. The staff was amazing! I checked in late, almost 1am! I was frazzled from a late night flight, crazy covid restrictions, and then my original hotel was a nightmare. I left there and had to find an option on the fly. Completely exhausted, upset, tired, It was a dream walking into this lobby. Professional staff, nice lobby, WONDERFUL room, comfortable beds and it was lovely. I especially appreciated their selection of food available at check-in. I was starving and the food was amazing!
AC Hotel by Marriott Atlanta Airport Gateway places you within a 10-minute stroll of Georgia International Convention Center and Gateway Center Arena. This 222-room, 3.5-star hotel has free in-room WiFi along with a free airport shuttle and a gym.
Enjoy a bite to eat at AC Lounge, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start weekdays with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and phones are also standard.
Guests of AC Hotel by Marriott Atlanta Airport Gateway enjoy features like a gym, free WiFi in public areas, and free newspapers. If you drive, self parking is USD 30.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. This smoke-free hotel also has a gift shop.
Good location right next to the airport. Not a lot of indication on how to get to the hotel and when I called the staff answered me like I knew Atlanta airport. This airport is huge and in full renovation at the moment, making it almost impossible to find your way. When I explained where I was the reception staff told me they did not know the airport and I should asked there. So not much help from them there. Around the property there is construction so not great at the moment but should be better in the future.
They charged $30 for parking. They charged extra for 'high speed' wifi but didn't know how to activate it (but billed me for it anyway). Their app wasn't working, so I was unable to utilize it for check-in, check-out, etc. The room rate was too high for a guest to have that many issues.
Boujee!
Thank you for staying with us at AC Hotel Atlanta Airport Gateway. We hope to see you again soon! :)
Great hotel very convenient to worst airport in the US
Thank you for staying with us at AC Hotel Atlanta Airport Gateway! We hope to see you again soon!!
Only thing would be to remind your cleaning staff to check behind doors for lent and dust. Otherwise, it was a beautiful property.
Thank you for staying with us and for sharing your feedback. We hope to see you again soon!
It’s ok other than paying $30 for parking at the hotel
Thank you for staying with us at the AC!
Great hotel and Design Netflix on rooms.
So happy to hear you enjoyed your time with us. Travel safely!
Thank you for staying with us at AC Hotel Atlanta Airport Gateway and for sharing your feedback with us. I have shared your comments with our leadership team for their review. The team and I are firm believers in that the best feedback we can receive is from guests such as yourself; with that information we are able to better improve our current operation.Thank you again for sharing your thoughts. We look forward to instilling a better impression upon you the next time your travels return you to our market.