The clerk refused to give me a room EVEN THOUGH I showed him my Orbitz reservation and he confirmed that he could see my reservation on his own computer. He demanded I pay for the room in cash if I wanted it even though I had already paid Orbitz. When I asked him to resolve his dispute with Orbitz, he said that I should do that myself. On top of that, what I saw of the office was disgusting. Dirty carpets that squelched under your feet. Signage lights busted. The motel's phone doesn't work which is why neither Orbitz nor I can call them. The photos in the Orbitz site DO NOT reflect the condition of the motel, at least the front. I did not have a chance to visit any room, but on the evidence available I would guess that the rooms are nowhere as pleasant as the photos suggest.
Customer service is great
Extremely run down, roaches in room, no one at front desk, sign saying system was down, it felt unsafe outside, guys working on cars during the nigh
I travel for work a lot so i do stay at different levels of hotels. This by far is in a league of its own. First time in my life i checked in and out in less than 3 mins. The room overall was nasty, looked like a scene from a horror movie. Walked in and went to close the blinds, couple roaches fell off the curtain. Curtain had big stains from the top all the way to bottom all across. There were literally holes in the bathroom wall and sink wall. Bathroom looked very dirty, and so is the rest of the room. I could not even stay in the room to take pictures, i just had to walk out. I will not go in to the details of outside. The lady at the reception was nice and kind. When i told her the situation, she said to call irbitz and ask for a refund and said they would issue it right away. We will see. Unfortunately this hotel is not even worth if it was $10 a night. This aeems to belong or licensed to Wyndham chain. Wyndham is known for their quality accomodation options in general, but with this hotel they seem to hit a new low.
ONE lightbulb worked in the ENTIRE room, the TV didn’t work. There is a BIG RED SIGN at the check in, it’s a RED FLAG!! Don’t stay!
Everything about this Super 8 is terrible!!! I prepaid for 5 rooms. I arrived at 6pm and was told there was no room available. The desk service people were so rude and terrible. I asked for my refund and they didn't want to talk to me. They simply told me to call the 1-800 number. I would never use Super 8 again.
Convenient Area
If you enjoy the strong smell of Marijuana and smoke in the lobby, this is the place for you. You can even enjoyed chipped paint, smoke detectors tthat are covered and disconnected in nonsmoking rooms, and rap music loudly blasting every couple hours throigh the night, then you will love this hotel.
The room is not how it look on the website room are nasty stank filthy base board brown looking roaches in the room bed sheets was nasty looking
PLEASE STAY AWAY! This was the worst hotel I ever stayed in.I've always had good rooms with Super 8. NOT THIS ONE. Pictures do not support the facilities (pictures were either taken when the hotel was built or stolen from another hotel). ROACHES, DIRTY ROOMS, HOLES in WALLS, DIRTY TOWELS.The room looked horrible and the smell was unacceptable. Looks like they DID NOT remodel this place since it was first built. I feared for my safety. Not only was the hotel absolutely a HORRIBLE,the area was unsafe. There were homeless and drug dealers right next to our doors and constant noise all night long. NOT SAFE. This place needs a total renovation or closed forever for the safety and well being of others.
Poor cleaning and a lot of violence and not a safe place
The hotel wasnt properly cared for. The pool was still filled with water that smelled very bad
I liked the shuttle service to the airport and the staff was very helpful. Rooms need a bit of attention. But overall I was happy at this pricepoint
Never ever ever book me their again a waste of time and money ☹️☹️☹️☹️
Found sex toy in room management refused to do anything about it reimbursing money and had to sleep in a dirty room on the floor because they refused to reclean or move me to a new room. DO NOT STAY HERE
This was a scary place and should never be used as a hotel. During check-in employees were fighting with the manager we felt really unsafe. The TV didn't work, the shower didn't work, the walls were dirty and the room was in disrepair. The photos on the website to don't represent what it really is.
Located within 2 miles (3 km) of Old National Park, Super 8 by Wyndham Atlanta/Hartsfield Jackson Airport is within 3 miles (5 km) of Georgia International Convention Center. This motel has 82 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is offered each morning.
Guests can expect free WiFi and TVs with cable channels. Free local calls, hair dryers, and desks are also standard.
Super 8 by Wyndham Atlanta/Hartsfield Jackson Airport features free WiFi in public areas, a business center, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff always at the ready.
The clerk refused to give me a room EVEN THOUGH I showed him my Orbitz reservation and he confirmed that he could see my reservation on his own computer. He demanded I pay for the room in cash if I wanted it even though I had already paid Orbitz. When I asked him to resolve his dispute with Orbitz, he said that I should do that myself. On top of that, what I saw of the office was disgusting. Dirty carpets that squelched under your feet. Signage lights busted. The motel's phone doesn't work which is why neither Orbitz nor I can call them. The photos in the Orbitz site DO NOT reflect the condition of the motel, at least the front. I did not have a chance to visit any room, but on the evidence available I would guess that the rooms are nowhere as pleasant as the photos suggest.
Customer service is great
Extremely run down, roaches in room, no one at front desk, sign saying system was down, it felt unsafe outside, guys working on cars during the nigh
I travel for work a lot so i do stay at different levels of hotels. This by far is in a league of its own. First time in my life i checked in and out in less than 3 mins. The room overall was nasty, looked like a scene from a horror movie. Walked in and went to close the blinds, couple roaches fell off the curtain. Curtain had big stains from the top all the way to bottom all across. There were literally holes in the bathroom wall and sink wall. Bathroom looked very dirty, and so is the rest of the room. I could not even stay in the room to take pictures, i just had to walk out. I will not go in to the details of outside. The lady at the reception was nice and kind. When i told her the situation, she said to call irbitz and ask for a refund and said they would issue it right away. We will see. Unfortunately this hotel is not even worth if it was $10 a night. This aeems to belong or licensed to Wyndham chain. Wyndham is known for their quality accomodation options in general, but with this hotel they seem to hit a new low.
ONE lightbulb worked in the ENTIRE room, the TV didn’t work. There is a BIG RED SIGN at the check in, it’s a RED FLAG!! Don’t stay!
Everything about this Super 8 is terrible!!! I prepaid for 5 rooms. I arrived at 6pm and was told there was no room available. The desk service people were so rude and terrible. I asked for my refund and they didn't want to talk to me. They simply told me to call the 1-800 number. I would never use Super 8 again.
Dear Cha, We're truly sorry to read the issue you experienced! Be assured that it's not the kind of service that we would like to offer so it is very strange that this happened. We have addressed this to our staff and management for immediate action. We hope your next stay will be a pleasant journey and looking forward to welcoming you back again. Kind Regards, Hotel Management
Convenient Area
Dear Guest, Thank you for giving us a perfect rating and for choosing our hotel. We're looking forward to having you again as a guest in our hotel! Kind Regards, Hotel Management
If you enjoy the strong smell of Marijuana and smoke in the lobby, this is the place for you. You can even enjoyed chipped paint, smoke detectors tthat are covered and disconnected in nonsmoking rooms, and rap music loudly blasting every couple hours throigh the night, then you will love this hotel.
Dear Guest, Thank you for taking the time to share your feedback with us. We're really sorry for the inconvenience you had. Our aim is to provide a clean, comfortable and pleasant place to stay. Our staff generally does a great job when it comes to maintaining our facility. This is very unlike us. We have addressed this to our staff and management for immediate action. We are taking steps to upgrade our rooms and improved our property within a couple of months and all the issues are being resolved. We hope your next stay will be a pleasant journey and looking forward to welcoming you back again. Kind Regards, Hotel Management
The room is not how it look on the website room are nasty stank filthy base board brown looking roaches in the room bed sheets was nasty looking
PLEASE STAY AWAY! This was the worst hotel I ever stayed in.I've always had good rooms with Super 8. NOT THIS ONE. Pictures do not support the facilities (pictures were either taken when the hotel was built or stolen from another hotel). ROACHES, DIRTY ROOMS, HOLES in WALLS, DIRTY TOWELS.The room looked horrible and the smell was unacceptable. Looks like they DID NOT remodel this place since it was first built. I feared for my safety. Not only was the hotel absolutely a HORRIBLE,the area was unsafe. There were homeless and drug dealers right next to our doors and constant noise all night long. NOT SAFE. This place needs a total renovation or closed forever for the safety and well being of others.
Dear Omar, Thank you for taking the time to share your feedback with us. We're really sorry for the inconvenience you had. We have addressed this to our staff and management for immediate action. We are taking steps to upgrade our rooms and improved our property within a couple of months. We hope your next stay will be a pleasant journey and looking forward to welcoming you back again. Kind Regards, Hotel Management