I reserved 2 queen bed room through Orbitz. When I arrived the Hotel the staff gave one king bed room and told me I cannot get whatever I want. The reason is that I made reservation through Orbitz. One of us has to stay at the sofa bed. Even worse thing happen..... I found out that the room didn't have an extra pillow and blanket for the person to stay at the sofa bed to use. I ask the hotel staff, the lady told me she can only gave me pillow, since every thing was out. What a terrible service from this hotel. Will never stay Spring Hill again. Orbitz needs to make sure the offerings in Orbitz are honored by hotels. I never had issues with Expedia before and had a bad experience this time.
Front desk was excellent and the people were friendly and helpful
The property was nice. The room spacious. Had a refrigerator. The room was quiet even though we were near the airport. I wish breakfast would go until 10 but other than that great stay, friendly staff, clean room.
They do not clean the room when you are out... for example: I left my room at or around 8:00 a.m. and I returned to my room around 3:00 p.m. to a dirty room. The housekeeper did not come to my room until 5:00 p.m. asking my if I still wanted my room cleaned.
The room was a suite with plenty of room and it was very clean. The staff was very friendly and thanked us for staying and eating breakfast with them. That has never happened before, the cooking staff thanking us and wishing us safe travels.
Location was great. Check in was fast and easy. Only one isssue I had no towels and no linens in my room. I had to go down to the front desk at 1:00am
My room's furnishing were comfortable and modern. The air conditioning unit was EXTREMELY LOUD! So much so that it kept me awake much of the night. The alternative was to turn it off completely...which is what I finally did at 4am to finally get some sleep!
Dirty socks on side table when i checked in and dusty.
close to sky train station. Little pricey. very nice large room
Nice place with easy access to the airport. The parking is great.
Late check in and was welcomed even at 3am with light snack Room was clean and very comfortable
The hotel is convenient as far as proximity to the convention center. The rooms were clean but small. The hotel staff was very nice and helpful. The pool was clean but the water was too cold to get in. If you just need a place to stay for one night, it would be fine. It would not be a place to stay for a several days due to the tight quarters.
Super close to the park and fly and very clean. The staff was very helpful especially when they saw me struggling at breakfast with my four young daughters. Really felt nice to know that they cared! We will return!
Room was very clean and comfortable. Staff was friendly and helpful and the breakfast was great! Highly recommended!
No,we expected a great expectation but it was not what had planned on.
We loved our stay here! We spent one night here following 2 weeks in Europe after arriving at the Atlanta airport too late to drive 2 his home. Hotel was very convenient, very clean and modern, bed was super comfortable, and morning breakfast was just right. All staff, From managers to custodians, to breakfast hosts were smiling, friendly, and eager to please. The only area for improvement I see involves the check in staff. The ladies that checked us in were nice, friendly, and prompt but, the whole time they were checking us in, they were also discussing other situations going on with other guests. We were already registered and paid for via the internet so it really didn't take them that long to take care of us. I really feel that whatever the other situations were, they could have waited the three minutes it took to handle us. The ladies were still friendly and eager to please while checking us in though -- we just felt a little "multi - tasked.". Even with this experience, it was a wonderful stay and we will surely be back.
Probably the best check-in experience we have ever had at a hotel.
Georgia International Convention Center is a short stroll from SpringHill Suites by Marriott Atlanta Airport Gateway, and other popular attractions like Camp Creek Marketplace are within a few miles (5 km). This 3-star hotel has 147 guestrooms and offers conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:00 AM.
All 147 air-conditioned rooms feature microwaves, coffee makers, and safes. 32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Ironing boards and desks are also standard.
At SpringHill Suites by Marriott Atlanta Airport Gateway, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 20.00 per day. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
I reserved 2 queen bed room through Orbitz. When I arrived the Hotel the staff gave one king bed room and told me I cannot get whatever I want. The reason is that I made reservation through Orbitz. One of us has to stay at the sofa bed. Even worse thing happen..... I found out that the room didn't have an extra pillow and blanket for the person to stay at the sofa bed to use. I ask the hotel staff, the lady told me she can only gave me pillow, since every thing was out. What a terrible service from this hotel. Will never stay Spring Hill again. Orbitz needs to make sure the offerings in Orbitz are honored by hotels. I never had issues with Expedia before and had a bad experience this time.
Front desk was excellent and the people were friendly and helpful
The property was nice. The room spacious. Had a refrigerator. The room was quiet even though we were near the airport. I wish breakfast would go until 10 but other than that great stay, friendly staff, clean room.
They do not clean the room when you are out... for example: I left my room at or around 8:00 a.m. and I returned to my room around 3:00 p.m. to a dirty room. The housekeeper did not come to my room until 5:00 p.m. asking my if I still wanted my room cleaned.
The room was a suite with plenty of room and it was very clean. The staff was very friendly and thanked us for staying and eating breakfast with them. That has never happened before, the cooking staff thanking us and wishing us safe travels.
Location was great. Check in was fast and easy. Only one isssue I had no towels and no linens in my room. I had to go down to the front desk at 1:00am
My room's furnishing were comfortable and modern. The air conditioning unit was EXTREMELY LOUD! So much so that it kept me awake much of the night. The alternative was to turn it off completely...which is what I finally did at 4am to finally get some sleep!
Thank you for staying with us and giving feedback. We hope you choose to stay with us when your travels bring you back to the Atlanta region.