Great location. Helpful staff. Across the street from the Aquarium.
Helpful staff & great rooms. Easy to get to airport
Clean and easy to access
Being on Gateway . Convenient Friendly efficient staff
The room was clean and property was great. My only issue is with the room layout. The bathroom door is opaque so if someone uses the bathroom at night, you can see it from the bed. Also, the TV placement wasn't ideal.
Excellent service from front desk. Room was quiet. We were next to the elevator and never heard it. Never heard airplanes. Clean. Good size room. Excellent place to stay.
great locale
Convenience to airport
I reserved 2 queen bed room through Orbitz. When I arrived the Hotel the staff gave one king bed room and told me I cannot get whatever I want. The reason is that I made reservation through Orbitz. One of us has to stay at the sofa bed. Even worse thing happen..... I found out that the room didn't have an extra pillow and blanket for the person to stay at the sofa bed to use. I ask the hotel staff, the lady told me she can only gave me pillow, since every thing was out. What a terrible service from this hotel. Will never stay Spring Hill again. Orbitz needs to make sure the offerings in Orbitz are honored by hotels. I never had issues with Expedia before and had a bad experience this time.
Front desk was excellent and the people were friendly and helpful
The property was nice. The room spacious. Had a refrigerator. The room was quiet even though we were near the airport. I wish breakfast would go until 10 but other than that great stay, friendly staff, clean room.
They do not clean the room when you are out... for example: I left my room at or around 8:00 a.m. and I returned to my room around 3:00 p.m. to a dirty room. The housekeeper did not come to my room until 5:00 p.m. asking my if I still wanted my room cleaned.
The room was a suite with plenty of room and it was very clean. The staff was very friendly and thanked us for staying and eating breakfast with them. That has never happened before, the cooking staff thanking us and wishing us safe travels.
Location was great. Check in was fast and easy. Only one isssue I had no towels and no linens in my room. I had to go down to the front desk at 1:00am
Probably the best check-in experience we have ever had at a hotel.
Great location. Helpful staff. Across the street from the Aquarium.
Helpful staff & great rooms. Easy to get to airport
Thank you for your review.
Clean and easy to access
Thank you for your review.
Being on Gateway . Convenient Friendly efficient staff
Thank you for your review
The room was clean and property was great. My only issue is with the room layout. The bathroom door is opaque so if someone uses the bathroom at night, you can see it from the bed. Also, the TV placement wasn't ideal.
Thank you for your review.
Excellent service from front desk. Room was quiet. We were next to the elevator and never heard it. Never heard airplanes. Clean. Good size room. Excellent place to stay.
Thank you for your review.
great locale
Thank you for your review.
Thank you for your review