The night clerk was not very diligent in the check in process. No hand sanitizer available, and no willingness to correct the problem.
Our room was disgusting. The trash hadn't been emptied, there was a half-used bar of soap sitting on the counter, and there was a used, still-damp washcloth in the sink. There was used toilet paper in the toilet that hadn't been flushed. There were gross stains all over the couch and chair. The orange juice in our sack breakfast tasted like it was fermented, maybe because it hadn't been refrigerated for who knows how long.
I booked a king size room and was given a double bed due to them being completely sold out supposedly.
My room was not clean things were left in the sofa and I left to come back and they were already cleaning my room out and I had to tell me I wasn’t checked out yet.
Very nice and clean highly recommend. Friendly staff
I didn't like the simple fact that I paid up front on orbits for my room but the moment that I checked in I was charged again full price for my room along with the accidental fee. I was told the money would be returned to me once I checked out which has not happened yet. I killed a roach in my bathroom on the first night. the website said free breakfast but due to covid they were not serving breakfast but there was no signs posted anywhere and they did not mention it to me when I checked in you just came to the dining room and the lights were out. The room was not that clean and the floor was dirty. I'll be back next month but my husband and I will not be staying there.
Drug infested and rooms are horrible. Smells like mildew in the rooms
Very clean Inn and the staff is great. Close to the domestic airport via the shuttle.
The hotel is poorly renovated. The room looks terrible big stain in the carpet and looks dirty. I wanted to call front desk because there is no hair dryer in the room I have to go down to look for housekeeping to get me one. And they were giving packed bf and they only gave us 1 bag for the 3 of us.Terrible experience. Never again!
Dirty, my stay in this hotel was not please take, hotel, location, service and environment felt uncomfortable.
The property was loud.. you could hear people coming and going.. police and ambulance was call.. not a good experience
My room was dirty and they kept assigning me to dirty rooms. I need to be accommodated
The bathroom has bed smell. And also, on the site say 2 queen bed and to tell you the truth there are 2 full bed.
Stains all throughout carpet, filth on bed skirts and window curtains. Tub was dirty, bottom of toilet was not clean. Only one face towel for two guests. I complained to manager, she blamed it on the fact that the house keepers are Mexican. I asked for another room. She said she couldn’t give me another room but could refund one night(never happened). I asked housekeeping the next day for more face towels and they could not understand English enough to know what I was saying therefore they brought more hand towels. I found housekeeping lounging in a room on their phones and showed them the kind of towels I need. They said it would take one hr and asked for my room number(never came and I didn’t get any until my second night after walking to the front desk and requesting more). The black guy with the long hair working on the 23rd or 24th was great. This property looked good upon arrival but the staff was horrible when I checked in on the night of the 22nd. I waited for over 20mins standing at the counter waiting to be checked in. One of the employees pulled the fire alarm and the fire dept was there causing a delay. There were no apologies for the inconvenience. Manager was using profanity calling the employee who pulled the alarm a b****. No professionalism whatsoever. She looked like she didn’t want to be there, horrible attitude.
La Quinta Inn & Suites by Wyndham Atlanta Airport South is located within a few miles (5 km) of Georgia International Convention Center and College Park Golf Course. This 70-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM.
La Quinta Inn & Suites by Wyndham Atlanta Airport South's 70 rooms provide washers/dryers, microwaves, and refrigerators. 27-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free local calls, and safes are also available.
La Quinta Inn & Suites by Wyndham Atlanta Airport South features a fitness center, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
The night clerk was not very diligent in the check in process. No hand sanitizer available, and no willingness to correct the problem.
Our room was disgusting. The trash hadn't been emptied, there was a half-used bar of soap sitting on the counter, and there was a used, still-damp washcloth in the sink. There was used toilet paper in the toilet that hadn't been flushed. There were gross stains all over the couch and chair. The orange juice in our sack breakfast tasted like it was fermented, maybe because it hadn't been refrigerated for who knows how long.
Thank you for your comments regarding your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. We are very sorry to hear that you did not enjoy your visit with us. We strive for outstanding customer service and clean rooms and the conditions of your room are not to our usual standards. We will be using your comments to ensure improvements are made to our daily housekeeping operations. We hope you give us another chance in the future.
I booked a king size room and was given a double bed due to them being completely sold out supposedly.
Thank you for your review and rating of your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. We are very sorry for any inconvenience you have experienced. Please note that we do try our hardest to accommodate requests, but sometimes they cannot be accommodated due to availability. We will be discussing your concerns with our staff and will make every effort to improve the issue, thank you.
My room was not clean things were left in the sofa and I left to come back and they were already cleaning my room out and I had to tell me I wasn’t checked out yet.
Thank you for your comments. We deeply apologize for any inconvenience you experienced during your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. Housekeeping and customer service are our top priorities and a situation like this is unacceptable. We will be taking your comments into consideration for improvements. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.
Thank you for rating your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. We would love to learn more about your experience so we can continue to improve on the aspects that matter most to our guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Very nice and clean highly recommend. Friendly staff
Hi Cierra, Thank you for your rating and review. We are so pleased to hear your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South was enjoyable and we will be sharing your comments with our staff. We do hope you will stay with us again on your next visit and thank you for the recommendation!
I didn't like the simple fact that I paid up front on orbits for my room but the moment that I checked in I was charged again full price for my room along with the accidental fee. I was told the money would be returned to me once I checked out which has not happened yet. I killed a roach in my bathroom on the first night. the website said free breakfast but due to covid they were not serving breakfast but there was no signs posted anywhere and they did not mention it to me when I checked in you just came to the dining room and the lights were out. The room was not that clean and the floor was dirty. I'll be back next month but my husband and I will not be staying there.
Hi Minney, Thank you for your rating and review of your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. We are sorry to hear you were disappointed with your visit. Please know that we have passed on your feedback to our front desk staff to ensure improvements are made to our check in process. Also, please note we do conduct monthly exterminations in all our guest rooms and will have staff monitor the situation in your room. Thank you.
Drug infested and rooms are horrible. Smells like mildew in the rooms
Thank you for your comments regarding your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. We are very sorry to hear that you did not enjoy your stay. We strive for outstanding customer service and clean rooms. The conditions of your room are not to our standards, and we will be using your comments to improve our housekeeping. Thank you.
Very clean Inn and the staff is great. Close to the domestic airport via the shuttle.
Hi Nicholas, Thank you for taking the time to share the details of your recent visit to the La Quinta Inn & Suites by Wyndham Atlanta Airport South. We strive to provide a full-value experience for all of our guests and are delighted to hear we succeeded! We would love to see you again in the future so we can provide you with another fantastic stay at our hotel!
The hotel is poorly renovated. The room looks terrible big stain in the carpet and looks dirty. I wanted to call front desk because there is no hair dryer in the room I have to go down to look for housekeeping to get me one. And they were giving packed bf and they only gave us 1 bag for the 3 of us.Terrible experience. Never again!
Thank you for your comments on your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. We deeply apologize for any inconvenience you experienced. Housekeeping and customer service are our top priorities and a situation like this is unacceptable. We will be taking your comments into consideration for improvements. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.
Thank you for your comments regarding your stay at the La Quinta Inn & Suites by Wyndham Atlanta Airport South. Our customers' health and safety is our top priority and your experience at our property is not within our usual standards. We appreciate you highlighting areas for improvement and will pass them on to our team to ensure that we are making the positive changes needed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.