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Recent guest reviews

I’m not sure why this place has such a high rating, it’s absolutely horrendous!! We wouldn’t have paid what we did & stayed here, if we’d known the true about the place!! It’s so old & run down, smells horrible. Our room was rank with musty mold smell. We were greeted by a roach as soon as we walked into the bathroom. The floors were covered in crap, like they hadn’t been cleaned in months. There was 1 bath towel in a bathroom for a room that sleeps 6, when we had 4 on our register. There was no bedding for the broken fold out couch. This property deserves no stars & everyone needs to stay away from!

The location was okay but the layout was tight. Our room was on a corner near the pool and the noise from the area was VERY LOUD! Also, there was an adjoining room and kids were in there and it was just awfully loud with them stomping around and knocking on the door and jumping on the bed... I know that was not the responsibility of the property or the management but the people were, I don't know, horrible!

Clean nice rooms, comfy beds and pillows, and great staff

I liked the cleanliness and staff was very friendly.

The breakfast wasn't very good.

The woman that was serving breakfast because of the Covid rules was the most polite and wonderful woman that I have met on my whole trip. After talking to her for the brief time that my family was getting breakfast you could feel that your day was going to be better because of her.

Just what you expect when you travel and stay at a hotel, clean, quiet, respectful and convenient

Large rooms, direct tv chanels, nice bees, free breakfast

Was close to where I needed to be. Check in clerk was rude, unhelpful and a poor example of a caring employee.

The staff were great. Very warm and friendly when checking in.

Blackout curtains that don’t close and a huge light shining in the window all night kept us up no sheets for the sofa bed and only three towels in a room that sleeps 5 costs several trips down to the front desk no air conditioning in the hallways and breakfast staff guarding the dollar little Debbie muffins rationing them out to all 7 guests in the hotel as if it was the middle of the Great Depression

Booked hotel 2 weeks in advance. Had a Mardi Gras ball to attend. At check in discovered they gave my room to someone else. The front desk wasn’t sure what happened, she then asked me to walk to room 222, knock on the door, and see if anyone was in there. Said she working alone and didn’t have time. So after an hour they miraculously found a room, even though they was sold out. So we was 1 1/2hr-2 hr late, missed first part of ball and the walk out for everyone in Krewe. And the front desk attendant actually thought it was rude that I said I wasn’t going to knock on some random individuals room to see if someone was there, like it was my fault.

No major complaints. Staff was friendly, good amenities and fair price.

Service was great , very friendly and attentive . The Continental breakfast was very plentiful with lots of selections

Orbitz did not have our reservation there the HEI claimed. The receptioness claimed there was no record in her computer even though I had a printed conformation. Later we told by Orbitz that they didn't take American Express--well, so why did you Orbitz make the reservation with my AMEX card. Won't stay there again.

There were dirty sheets and towels in the hall that where there overnight that could have been a fall hazard.

When I went to check in the lady at the desk was less than friendly. She seemed to be annoyed that she had to check me in. The facility for being remodeled in the last year definitely has not been up kept well. Our room was average for being clean. Went to the pool and it was average. Had to go ask for pool towels and again the lady was not happy I was asking for towels. The next morning breakfast was standard for an Express. The lady bringing food out was very polite and friendly. When checking out that morning the man at the desk was accommodating and helpful. I do not recommend this place because it's not well kept up and I had a man beginning for money outside our hotel. That should explain the type of area it's located in.

Appeared very nice upon arrival, however our first night there was a lot of bumping going on from upstairs, I slept but my wife's sleep was interrupted most of the night. The second evening upon returning to our room our door was ajar, nothing was missing but that was very disturbing. I reported this matter to the staff via telephone as well as the bumping that continued the second night. I cannot see myself staying at this facility again.

Springdale Blvd Mobile AL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Spa

Springdale Inn & Suites places you within a 10-minute drive of popular sights such as Mobile Botanical Gardens and Mobile Museum of Art. This 60-room hotel welcomes guests with conveniences like free breakfast, a full-service spa, and an indoor pool.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 6:30 AM to 9:00 AM.


Rooms

Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Sofa beds, refrigerators, and microwaves are other standard amenities.


Property features

Guests of Springdale Inn & Suites enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa hotel include free WiFi in public areas, a business center, and a meeting room.

Room options

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Suite, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Guest reviews for Springdale Inn & Suites

Everyone (4) Business (3) Couples (4) Family (9)
1
Family

I’m not sure why this place has such a high rating, it’s absolutely horrendous!! We wouldn’t have paid what we did & stayed here, if we’d known the true about the place!! It’s so old & run down, smells horrible. Our room was rank with musty mold smell. We were greeted by a roach as soon as we walked into the bathroom. The floors were covered in crap, like they hadn’t been cleaned in months. There was 1 bath towel in a bathroom for a room that sleeps 6, when we had 4 on our register. There was no bedding for the broken fold out couch. This property deserves no stars & everyone needs to stay away from!

By on Jul 15, 2023

3
Partner Couples

The location was okay but the layout was tight. Our room was on a corner near the pool and the noise from the area was VERY LOUD! Also, there was an adjoining room and kids were in there and it was just awfully loud with them stomping around and knocking on the door and jumping on the bed... I know that was not the responsibility of the property or the management but the people were, I don't know, horrible!

By on Mar 6, 2023

Review comment responded on Mar 25, 2023

Thank you for the review. we are very sorry for the inconvenience.

5
Family

Clean nice rooms, comfy beds and pillows, and great staff

By on Jan 2, 2023

5
Family

I liked the cleanliness and staff was very friendly.

By on Mar 22, 2022

Review comment responded on Mar 23, 2022

I appreciate you for taking the time to let us know about your stay with us! I'm so happy to hear that you were able to enjoy your stay. We would love to host you again on your next trip back in town! Thank you,

3
Family

The breakfast wasn't very good.

By on Jul 17, 2021

Review comment responded on Jul 19, 2021

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, Please give us a call so we would like to know why your breakfast experience was terrible. Thank you,

4
Family

The woman that was serving breakfast because of the Covid rules was the most polite and wonderful woman that I have met on my whole trip. After talking to her for the brief time that my family was getting breakfast you could feel that your day was going to be better because of her.

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We are glad you enjoyed our facility during this crisis because we want to make sure our guest are safe. We look forward to welcoming you back to the hotel in the near future. Thank you,

5
Family with small children

Just what you expect when you travel and stay at a hotel, clean, quiet, respectful and convenient

By on Jun 11, 2021

Review comment responded on Jun 19, 2021

Thank you so much for your review! We appreciate your stay with us!

3
Business Business

Large rooms, direct tv chanels, nice bees, free breakfast

By on Mar 4, 2021

Review comment responded on Mar 19, 2021

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

2
Partner Couples

Was close to where I needed to be. Check in clerk was rude, unhelpful and a poor example of a caring employee.

By on Dec 29, 2020

Review comment responded on Dec 29, 2020

I am so sorry for the issue you had during your stay. I am looking into this and will correct it. Thank you for sharing this so we can take care of this kind of problem.

5
Business Business

The staff were great. Very warm and friendly when checking in.

By , from Hot Springs, AR on Aug 28, 2020

Review comment responded on Aug 29, 2020

5 out of 5, Reviews we love to see. Thank you for the review.

Holiday Inn Express & Suites Mobile West - I-65, an IHG Hotel

80 Springdale Blvd, Mobile, AL 36606
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