In our room, the shower didn't work (stopper to get water to shower head was malfunctioning), the toilet paper holder wasn't there, the shower curtain was hung wrong (was supposed to bow sideways. bowed down so even if we could take a shower, the curtain wouldn't have stayed open). Bed was clean, floor was iffy. Staff was friendly and as helpful as they could be. While wasn't the worst room I've stayed in, it DEFINITELY wasn't worth the price we paid!