Beautiful views, spacious rooms, really comfortable bed
Beautiful hotel, lovely terrace overlooking the lake. Very happy with our stay!
It was wonderful, I wish there were more veggie options on the menu though.
4.5 stars and everything that come with it. Nice spot.
Nice place well worth the money very close to everything
The view was beautiful. We arrived a few minutes before check-in and the room wasn't ready. The front desk said they would call when the room was ready. We had a glass of wine while we waited. 30 minutes after check in time, we hadn't received a call so we went to the desk. They said they were just about to call. In the room there was a dirty washcloth on the floor and their was a glob of hair in the shower drain and hair on the floor in the toilet area. The staff was apologetic and explained that our room was a "rush job". They would take care of it. We came back to the room after dinner. There was a bottle of wine and a form letter thanking us for our understanding. We then noticed that both bed side tables were really dusty. Apparently this is not something that is not cleaned routinely by the staff. We called up the manager and she agreed that it wasn't acceptable. She said she said she would call up the housekeeping staff to make it right. We decided to leave.
Nice people and got early check in even though they were really busy. Disappointed that both restaurants were closed at the same time.
Parking is remote which was tough on a cold day. Nobody available to take bags to the room. No robes in the room. No snack bar in the room. Mattresses are old and uncomfortable. Room service food was great.
Very nice hotel. We had reserved a lakeview king room that, online, showed pictures of the bathroom with a tub. It turns out they don't all have tubs, so you need to put in your notes that you want a tub. They did move our room for us with no issue.
Beautiful hotel, wonderful staff, clean and spacious rooms. Gorgeous views of the water. Really enjoyed our night away for my husband’s birthday. Dinner was good and breakfast as well. A tad pricey but overall decent food. The whole staff was super friendly and helpful. We would stay here again. The spa was beautiful and a nice touch to our day. Great fitness room as well. Wish parking was cheaper but that’s expected in downtown. Also not excited there is a resort fee, but as long as you use the amenities then it’s worth it.
Nice hotel with all the amenities. Enjoyed the spa and fitness facilities
The Edgewater places you within a 10-minute stroll of popular attractions such as Wisconsin State Capitol and Overture Center for the Arts. This 4.5-star hotel has 202 guestrooms and offers a full-service spa, free in-room WiFi, and a free airport shuttle.
Enjoy dining at one of 2 onsite restaurants including The Statehouse, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
All of The Edgewater's 202 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. 47-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Phones, ironing boards, and desks are also standard.
Guests staying at The Edgewater enjoy access to a full-service spa, a fitness center, and a spa tub. Parking is USD 18 per night (USD 25 per stay for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a steam room, a 24-hour business center, and a computer station.
Beautiful views, spacious rooms, really comfortable bed
Thanks for staying with us. We appreciate your feedback!
Beautiful hotel, lovely terrace overlooking the lake. Very happy with our stay!
Thanks for staying with us. We appreciate your feedback!
It was wonderful, I wish there were more veggie options on the menu though.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
4.5 stars and everything that come with it. Nice spot.
Thank you for staying with us. We appreciate your feedback.
Nice place well worth the money very close to everything
Thank you for staying with us during your time in Madison! We appreciate you taking the time to provide us with valuable feedback! We are delighted to hear that you enjoyed your stay, and hopefully we can welcome you back in the Summer for some warm weather!
The view was beautiful. We arrived a few minutes before check-in and the room wasn't ready. The front desk said they would call when the room was ready. We had a glass of wine while we waited. 30 minutes after check in time, we hadn't received a call so we went to the desk. They said they were just about to call. In the room there was a dirty washcloth on the floor and their was a glob of hair in the shower drain and hair on the floor in the toilet area. The staff was apologetic and explained that our room was a "rush job". They would take care of it. We came back to the room after dinner. There was a bottle of wine and a form letter thanking us for our understanding. We then noticed that both bed side tables were really dusty. Apparently this is not something that is not cleaned routinely by the staff. We called up the manager and she agreed that it wasn't acceptable. She said she said she would call up the housekeeping staff to make it right. We decided to leave.
Good Evening, I am deeply sorry that your stay did not meet expectations. I can assure you that this is not the standard that we, as a hotel, hold ourselves to. I want to thank you for bringing these things to our attention so we can continue to improve the quality of service we provide to our guests. I would love the opportunity to welcome you back to The Edgewater and to show you the standard at which we treat our guests. I wish you the best,
Thank you for choosing the Edgewater! We appreciate you staying with us and leaving such a positive review! Hopefully we can welcome you back again soon!
Thanks for staying with us. We appreciate your feedback!