Country Inn & Suites by Radisson, Madison Southwest, WI

The property was very clean and appeared to be well maintained.

We had to wait to check in for the person at the front desk because she was in a meeting. She was nice about not being there. We checked in, dropped off our bags, and ran to our event. Came back and we couldn’t get into our room. A different person at the desk said we were assigned a different room and that someone left luggage in the first room we were assigned to. I was concerned about our things in the first room. Crazy mix up. Not settling when you get back to your hotel late at night and you just want to go to sleep. What a mixup! I had the envelope with the room number I was given when I checked in. I certainly didn’t write that we were assigned a different room! When it’s late and you just want to go to bed - you don’t want drama! Our second room they gave us the bathroom fan didn’t work. Just a bit disappointed.

Room was nice and bed very comfy. Some surfaces were a little dirty and could have used a wipe-down.

Great hotel except for the 4 a.m. fire drill. The fridge in room 219 was a little noisy. Breakfast was good & the room was great.

The hotel room makes noise every half minute. I was not able to sleep at all first night and resulted in a heavy headache. Next morning, I called the hotel staff and also tell the front desk. They said the noise came from the pool pump. But in the beginning both the hotel manager and the front desk staff insisted not able to change. Their service to customers were terrible. The room number was 327. It is a not for rest at all.

Very kind staff. Clean and quiet. Pool was missing the slide but they assured us they were working on it. Pool was still nice. Great morning breakfast as well. Will be back.

Our children loved the Family Suite we were in with their own little room, with single beds for each of them. That was fabulous. We were a little disappointed with the pool area. The pics online made it appear that there is a shallow children's "splash" section with a slide and fountains. The slide had been removed, and while there was water in the shallow section, no fountains or rain makers were working.

We stayed here as a close-to-home getaway - it's conveniently located, easy to access and within driving distance of a lot of Madison's attractions. We had the suite with a king in one room and two twin beds in the other, which provided a lot of stretching-out space. The room amenities are fairly limited - one reading chair, a table with four chairs, and a desk in addition to the beds and tv stand/dresser combos in each room. The kitchenette consisted of a sink, microwave and mini-fridge. The room we were in was conveniently located right next to the stairs to the pool. We ran into a couple of not so pleasing things, ranging from the fridge freezing everything in it, to the tv not working, to running out of hot water in the shower mid-lather.

Terrible there was a bug in our bathroom; asked for 2 put of the 4 rooms to be adjoining so all 4 grandkids could be together and that didn't happen even though the check in lady said they were. Asked to all be on obe floor; didn't happen. Checked in said mostly full and could not change anything. I used Orbitz and my four rooms were paid for ahead of time with my request but didn't get what I requested. Very upset.

My only complaint is the not so great coffee that was there in the morning.

Great location to stay during the Wisconsin Ironman. Nice and close to the bike portion of the race.

The rooms were clean and comfy, the hot tub was wonderful, but most of all the staff was second to none.

We book the stay because of our 2 boys and grandparents always stay at a country inn and suites. They were not on it as the other country inn and suites. It was mostly the kids play area at pool was broken down,but pool was open. They always have fresh baked cookies and I ask the lady at counter behind desk and she responded ah they were just late we ran out. It was 530 pm when we checked in. I tried to go back and they were none made until morning time. The beds are not comfortable as we stayed in king bed and our grandparents said the same thing. Also,we found a bug on pillow and grandparents had bugs in sink and bathtub on 3rd floor. Air conditioner is right beside bed which did not work well,but Breakfast was great. Just not one of the better country inn to stay at. They have 2 more in Madison and we usually book there on our way to Minnesota from Indiana. The kids did enjoy pool,but we could have stayed closer to Interstate and had better time.

Perfect for kids, room and Breakfast were great. Would stay again.

We were visiting relatives for Xmas, but my son is allergic to their cats, so we needed a hotel for the night. Dee, the innkeeper who checked us in late on Christmas Eve, was helpful and cheerful despite having to work the holiday. The room had both a microwave and refrigerator and comfortable beds. The next morning my kids and I got up early for breakfast which had a really nice variety for a hotel like this (I was impressed that they had eggs, sausage and fried potatoes, a nice fruit salad...in addition to a broad selection of cereals, make your own waffles and all the standard stuff. Plus the eating area was clean. They have a little library from which you can borrow books (we read a wonderful chikdren's book about an old race horse and a prison inmate who end up saving each other). But the most amazing thing about this place is the pool ... Which is really more if a small indoor water park. There's a big sauna for adults, a slide for kids, fountains spraying up, a bucket dumping water, basketball nets. It was so much fun! And plenty if towels were provided right in the pool area. This is really an excellent facility and I'll probably be there with my family for many Christmases to come..

this was a good place to stay for my buisness trip. they supplied breakfast every morning and just what i needed.