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Best Western West Towne Suites

2.5 star property
Hotel with free breakfast, 10-minute walk to West Towne Mall

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Photo gallery for Best Western West Towne Suites

Free daily cooked-to-order breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, Elver Park
    ‪2 min drive‬
  • Place, University Research Park
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(15 reviews)
  • 462 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(44 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

2 King Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Sofabed, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Two Room, Sofabed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Third Bed Is A Sofabed, Microwave and Refrigerator

  • Sleeps 5

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave and Refrigerator

  • Sleeps 3

2 Queen Beds, Nonsmoking, Sofabed

  • Sleeps 5

King Room With Sofabed-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 2

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About the neighborhood

Madison

West Towne Mall is a short stroll from Best Western West Towne Suites, and other popular attractions like University Research Park are within a couple of miles (3 km). This 98-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • West Towne Mall - 5 min walk - 0.3 miles
  • John Powless Tennis Center - 13 min walk - 0.7 miles
  • Vitense Golfland - 2 min drive - 2.0 miles
  • Elver Park - 2 min drive - 1.1 miles
  • University Research Park - 2 min drive - 1.6 miles

Getting around

  • Madison Station - 19 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Sushi Lover - ‬9 min walk
  • ‪Portillo's Hot Dogs - ‬11 min walk

About this property

Best Western West Towne Suites

Hotel with free breakfast, 10-minute walk to West Towne Mall
Guests of Best Western West Towne Suites enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and an area shuttle. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Guests can expect free WiFi and 25-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

What can I see close to Best Western West Towne Suites?

This hotel is located in Madison, a short 10-minute walk from West Towne Mall and also 14 minutes on foot from John Powless Tennis Center. You'll also find Hilldale Shopping Center and Lake Mendota within a short drive.

Is there parking available at Best Western West Towne Suites?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western West Towne Suites have a casino at the property?

No, Best Western West Towne Suites doesn't have a casino.

Will I find an indoor pool at Best Western West Towne Suites?

No, there is no indoor pool at this hotel.

Is Best Western West Towne Suites good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a turndown service as well as free breakfast.

Are there hot tubs at Best Western West Towne Suites?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Best Western West Towne Suites have a restaurant with a breakfast menu?

Yes, Best Western West Towne Suites serves free cooked-to-order breakfasts each morning from its snack bar.

Will Best Western West Towne Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western West Towne Suites for a fee of USD 35 per accommodation, per night. A deposit of USD 150 per stay is collected.

Does Best Western West Towne Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western West Towne Suites?

The closest major airport to Best Western West Towne Suites is Dane County Regional Airport (MSN), which is 17.8 mi away (30 minutes by car).

Can I book a room with a balcony at Best Western West Towne Suites?

No, at Best Western West Towne Suites, there aren't any guestrooms that list a balcony.

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 701 out of 1194 reviews
Rating 8 - Good. 303 out of 1194 reviews
Rating 6 - Okay. 98 out of 1194 reviews
Rating 4 - Poor. 46 out of 1194 reviews
Rating 2 - Terrible. 46 out of 1194 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in Sep 2025

6/10 Okay

GARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little gym. Staff kept food and front guest areas clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Clearolie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

LOWELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, friendly and helpful staff, clean rooms, microwave and fridge in rooms, free breakfast.
Stayed 3 nights in Sep 2025

8/10 Good

Brent

Stayed 1 night in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is good. The new apartments next door have no parking apparently except for the street which is not a standard width. Makes it squishy to drive to the hotel. Quiet and clean though.
Stayed 5 nights in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Jun 2025

8/10 Good

Gino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bottle opener was not available and I had to goto the counter everytime I need to open the bottle
Stayed 3 nights in Sep 2025

8/10 Good

rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bathroom was clean. Bed and pillows were super comfy. Free onsite parking is always a plus.
Stayed 1 night in Sep 2025

10/10 Excellent

John G.

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bathroom fan needs attention otherwise okay
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suprising little gem in Madison

Chad at the front desk was amazing. The complimentary breakfast was one of the the best I've had at a hotel. The beds were verh comfortable and the room was large. The decor and furniture is dated but the other things made up for it.
Stayed 3 nights in Sep 2025

6/10 Okay

Mark, WAUNAKEE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service
Riom smells like smoke, front desk couldn't give receipt because front desk person was not there. Tub had a soft and broken spot in the middle
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Business traveler
Liked: Amenities
Quick and easy check-in. Chad was extremely polite, friendly & accommodating. The free made to order hot breakfast was great as well. Would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the breakfast were good
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for visiting our son in Madison. The best part is the free breakfast, cooked to order, eggs, pancakes or french toast, includes saugsage or bacon and potatoes. Also have the regular stuff, yogurt, fruit, cereal, etc... We had great night sleep because the mattresses were high quality. The room was clean and perfect size with regular size frig and microwave. We will be back here when we visit again. A++++++
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, very clean, great pillows, comfortable bed, good breakfast, lots of frozen food option to take to the room, coffee available all the time., front desk friendly and responsive. tv remote very confusing…we would happily stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The made to order breakfast was a great idea!
Stayed 1 night in Sep 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable place to be. Good staff working there!
Stayed 1 night in Sep 2025

10/10 Excellent

DONNA

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet, nice breakfast setup. Wish there were a few more TV channel options, especially the Brewer coverage on Bally Sports Wisconsin and perhaps an HBO option. The current satellite system freezes up a lot too. Also, with no beverage machines and just the pantry, the pantry needs to be stocked more frequently. Virtually no Pepsi products either day I was there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest in the room opposite of me was very loud, playing loud music, staff dealt with it very quickly. Room was affordable and surprisingly large, big tv, best hotel tv software I have used by far. WiFi was fast, bathroom was massive and well stocked with towels. 10/10 from me!
Stayed 1 night in Sep 2025

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