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Recent guest reviews

Elegant roomy space with clean kitchen, also nice breakfast services

excellent breakfast

Beds were great, breakfast was good, hawkeyes won, thanks Best western! Thanks Wisconsin!

Clean and roomy

Clean, quiet, okay breakfast. Thai food right down the street. Overall a good stay for me and my needs.

great location great staff very regular cleaning they never clean the room hotel need updates smell a old house

It was okay because I needed to ask for towels, soap, and TP anytime I needed, my room was not cleaned nor restocked during the 3 nights I was there.

Wow, a great hotel. Very clean and had a made to order hot breakfast. One of the best BW hotels i have stayed at.

We had a great stay at this hotel. The staff was friendly and very helpful. The room was super clean and spacious. The surrounding area had a lot of shopping/dining options and felt safe for our family. I highly recommend this hotel if you ever stay in Madison, WI.

Fantastic hotel for the price. Room was wonderful. Best king size bed ever. Spotlessly clean. Hot breakfast was amazing. This overnight stay was astonishing and I know I am raving about it but would stay there again if I have the chance.

Clean, quiet, spacious room. Inviting lobby. Only down was 15 minute wait for someone to show up at front desk to check me in.

First, Orbitz posted that we could check in as soon as 7a.m. This information was wrong and luckely we didnt try until 9:45. The rooms get cleaned and sanitized and are then left untouched for an additional 48 hours for the saftey of their guests against Covid 19. This protocol made me much more at ease about traveling and gave me peace of mind that I chose the right place to stay. THANK YOU! We were allowed to check in at 11:30 and the local coffee shop, Steep & Brew, was a delicious and perfect place to wait with friendly service and home made food. The loby is clean, there are saftey measures of plexi glass particians, hand sanitizer, and masks. Staff is helpful, friendly, and went above and beyond to see that we were comfortable and happy. Once in the room everything was clean and looked in order; beds were comfortable. Breakfast was delicious, served in togo containers, and made to order so you could eat in your room if you so chose. Over all, I am very happy with the cleanliness and comfort of our stay.

Grand Canyon Dr Madison WI

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

West Towne Mall is a short stroll from Best Western West Towne Suites, and other popular attractions like University Research Park are within a couple of miles (3 km). This 98-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 25-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

Guests of Best Western West Towne Suites enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and an area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, Multiple Beds, Non Smoking (2 Queen Beds & Third bed is a Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western West Towne Suites

Everyone (9) Couples (1) Family (6)
5
Family

Elegant roomy space with clean kitchen, also nice breakfast services

By on Feb 17, 2024

Review comment responded on Feb 29, 2024

Hello Jon,We are delighted to hear that you enjoyed the spacious and elegant room, as well as our clean kitchen facilities and breakfast services. Your positive feedback is truly appreciated, and we hope to welcome you back again for another enjoyable stay.

4
Everyone

excellent breakfast

By on Nov 17, 2023

5
Family

Beds were great, breakfast was good, hawkeyes won, thanks Best western! Thanks Wisconsin!

By on Oct 15, 2023

4
Family

Clean and roomy

By on Aug 27, 2023

5
Everyone

Clean, quiet, okay breakfast. Thai food right down the street. Overall a good stay for me and my needs.

By on Jun 17, 2023

4
Everyone

By on Dec 29, 2022

3
Partner Couples Business Business

great location great staff very regular cleaning they never clean the room hotel need updates smell a old house

By , from doral on Oct 6, 2022

Review comment responded on Oct 20, 2022

Hi Juan,To help prevent the spread of COVID-19, our housekeeping staff will only enter your room to provide stayover service, every 3 days. However, you can request more frequent service at any time. We will also provide additional amenities to your door any time you request them. Simply contact our guest service department. We are available 24 hours a day.Sincerely,

4
Family

It was okay because I needed to ask for towels, soap, and TP anytime I needed, my room was not cleaned nor restocked during the 3 nights I was there.

By on Aug 22, 2022

Review comment responded on Sep 1, 2022

Hi Juan,Thank you for the feedback. Housekeeping enters a room after the third day unless requested sooner. We apologize for any miscommunication or inconvenience this may have caused.

5
Everyone

By on Aug 16, 2022

5
Everyone

Wow, a great hotel. Very clean and had a made to order hot breakfast. One of the best BW hotels i have stayed at.

By , from Nampa on Aug 16, 2022

Review comment responded on Aug 18, 2022

Love to hear it! Thank you for the fabulous feedback!

Best Western West Towne Suites

650 Grand Canyon Dr, Madison, WI 53719
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