Front desk checkin person was very professional, kind and engaging in conversation. Thank you
The breakfast offered was very good. The attendant kept everything clean, organized and full. The main negative is that we were not aware that maid service was not available. We did get bath towels from front desk after it was found out that maid service was not being provided.
It was spacious which I liked The AC in our room 418 was noisy through the night disturbing our sleep. There were no USB ports in the room.
Ok suite-style property, but lacking in services. The internet doesn't reach the corners of the building, the towels weren't being replaced in the pool area, and the breakfast was some old fruit and pre-packaged pastries.
Check in was a breeze, and the hotel smelled clean. Room was nice and had a good sized kitchenette.
We were welcomed by a friendly employee when we checked in. We (3 people) had reserved a suite and I was surprised by how much space there was and by the full kitchen available to us. Again, the front desk employee was very helpful when we needed to get sheets for the pull out couch. The pool and hot tub area was clean and neat. The breakfast was still grab and go options. Nice to have something but not the full breakfast we were hoping for. Overall, this was a nice place to stay and we would recommend staying here.
Very clean! Staff was super nice. Thanks for a great stay!
Breakfast food items quality could be improved. Many items were tasteless. The coffee was good.
It was a really nice hotel in a great area. Easy to get around. Unfortunately while we were there the hot tub was under construction. Would have been nice to know this ahead of time. When we checked in no one told us about the hot tub being under construction.
Very clean venue with easy close parking. Friendly front desk staff. We left from 8am - 4pm the second day and our room was not attended to. They claimed we had the do not disturb sign on door, but that was not the case. They offered to run new towels up. There is only one elevator for a 4 floor building so everyone INCLUDING service and cleaning staff with big carts use this elevator. Long, long waits to go up or down for all parties. The breakfast was basic. Not that I expect gourmet, but i have had a little nicer set ups with more variety at other hotels. Ran out of coffee 30 mins before closing.
I liked the fact it was actually like living at home with the bedroom being separated from the living space. Having a kitchen and full size fridge was awesome especially with having leftovers. The only thing disappointing was that the Whirlpool wasn't working. Otherwise location, staff, the room was all great
Large space particularly nice kitchenette Very uncomfortable sofa sleeper
Hotel was very good but the pool and hot tub needed a little more attention there was a film on the bottom of both. Nicest room we have stayed in
MainStay Suites Fitchburg - Madison is located 2.5 mi (4.1 km) from University of Wisconsin-Madison Arboretum and within a 10-minute drive of University of Wisconsin-Madison. This 79-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 6:00 AM to 9:30 AM.
24-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Kitchenettes, refrigerators, and microwaves are also standard.
At MainStay Suites Fitchburg - Madison, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, a business center, and a computer station.
Front desk checkin person was very professional, kind and engaging in conversation. Thank you
The breakfast offered was very good. The attendant kept everything clean, organized and full. The main negative is that we were not aware that maid service was not available. We did get bath towels from front desk after it was found out that maid service was not being provided.
It was spacious which I liked The AC in our room 418 was noisy through the night disturbing our sleep. There were no USB ports in the room.
Ok suite-style property, but lacking in services. The internet doesn't reach the corners of the building, the towels weren't being replaced in the pool area, and the breakfast was some old fruit and pre-packaged pastries.
Check in was a breeze, and the hotel smelled clean. Room was nice and had a good sized kitchenette.
Alan, Thank you so much for your business and taking the time to provide a review score. Happy to hear overall you enjoyed your stay. We appreciate you, take care.
We were welcomed by a friendly employee when we checked in. We (3 people) had reserved a suite and I was surprised by how much space there was and by the full kitchen available to us. Again, the front desk employee was very helpful when we needed to get sheets for the pull out couch. The pool and hot tub area was clean and neat. The breakfast was still grab and go options. Nice to have something but not the full breakfast we were hoping for. Overall, this was a nice place to stay and we would recommend staying here.
Very clean! Staff was super nice. Thanks for a great stay!
Thank you so much for your warm words. It's our honor to have a guest like you. We can wait to see you again soon.
Breakfast food items quality could be improved. Many items were tasteless. The coffee was good.
Thank you for your input, we most certainly appropriate the feedback.
It was a really nice hotel in a great area. Easy to get around. Unfortunately while we were there the hot tub was under construction. Would have been nice to know this ahead of time. When we checked in no one told us about the hot tub being under construction.
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager