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Recent guest reviews

Clean, convenient location & friendly staff.

Easy access off interstate. Friendly helpful staff. Clean room. Very satisfied - will stop there again - highly recommend.

I love the location of East Towne I wish they would update their card readers so you wouldn’t have to reinstate them each day end it would be nice if they would clean up the ants in the bathroom

Really really loud.

Blah

Its an older hotel and it had a stale smell when you walked in, and the ventilation system in the room had a worse smell (like maybe pet urine?) The bathroom in the room had a broken toilet seat, and the sink barely drained. There was a long hair on the clean towels. The room was dark and when you opened the smallish window, there was a view of a nearby gas station. I was there for three nights and there was no service of the room, no clean towels, etc. The front desk told me at checkout they would have serviced the room if I had asked. Wouldn’t stay here again if there were newer, better located options, especially if i planned to spend much time in the room.

I love this hotel love where it’s located don’t care so much about their card readers they need to be updated BADLY had to get the cards reformatted two times in a three night stay other than that love the hotel the staff was awesome and breakfast was very good

Big rooms and great location. Fair price.

ALL GOOD

Great!

Super friendly staff at check in. The hotel is right off the hwy which makes it convenient for travelers. A ton of restaurants nearby including the mall. Room was very spacious with a nice balcony.

Parki g could be netter .....should have no smoking near the doors. Awful to come out of the exit door to have a big puff of smoke in your gace ....no smoking near doors ....elevator need some work .. First impression of elevators looked dismal and dirty. That impression stays with you when you get to ypur room ....toilet was so slow has to hold the handle in order to flush.

Did not like there hidden fees. 100.00 per night deposits. Thank goodness I wasn’t staying for a week. Still waiting for my refund!

Great location

Location was good for my needs plus decent places to dine or shop

Annamark Dr Madison WI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool
  • Fitness center

Within a short walk of East Towne Mall, Best Western East Towne Suites is within a mile (2 km) of American Center. This 122-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.


Property features

Guests staying at Best Western East Towne Suites enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a spa tub, conference space, and a business center.

Room options

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed, Non Smoking, Balcony

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Best Western East Towne Suites

Everyone (33) Couples (4) Family (9)
5
Partner Couples Friends

Clean, convenient location & friendly staff.

By on Jan 20, 2023

5
Partner Couples

Easy access off interstate. Friendly helpful staff. Clean room. Very satisfied - will stop there again - highly recommend.

By on Dec 12, 2022

3
Family

I love the location of East Towne I wish they would update their card readers so you wouldn’t have to reinstate them each day end it would be nice if they would clean up the ants in the bathroom

By on Sep 27, 2022

2
Friends

Really really loud.

By on Sep 20, 2022

1
Everyone

Blah

By on Sep 13, 2022

2
Everyone

Its an older hotel and it had a stale smell when you walked in, and the ventilation system in the room had a worse smell (like maybe pet urine?) The bathroom in the room had a broken toilet seat, and the sink barely drained. There was a long hair on the clean towels. The room was dark and when you opened the smallish window, there was a view of a nearby gas station. I was there for three nights and there was no service of the room, no clean towels, etc. The front desk told me at checkout they would have serviced the room if I had asked. Wouldn’t stay here again if there were newer, better located options, especially if i planned to spend much time in the room.

By on May 15, 2022

Review comment responded on May 19, 2022

Dear Valued guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. We hope that you will consider staying with us in the future. Thank you

4
Family

I love this hotel love where it’s located don’t care so much about their card readers they need to be updated BADLY had to get the cards reformatted two times in a three night stay other than that love the hotel the staff was awesome and breakfast was very good

By on Apr 29, 2022

Review comment responded on May 19, 2022

Dear Valued guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. We hope that you will consider staying with us in the future. Thank you

4
Everyone

Big rooms and great location. Fair price.

By on Apr 7, 2022

Review comment responded on Jun 6, 2022

Thank you for your great review!

4
Everyone

ALL GOOD

By on Apr 5, 2022

5
Everyone

Great!

By on Feb 8, 2022

Best Western East Towne Suites

4801 Annamark Dr, Madison, WI 53704-7402
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