Best Western East Towne Suites

2.5 star property
Hotel in Madison with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western East Towne Suites

Indoor pool, sun loungers
Exterior
Indoor pool, sun loungers
Lobby
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪8 min walk‬
  • Place, American Center
    ‪1 min drive‬
  • Place, Madison Area Technical College
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Balcony

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Madison

Within a short walk of East Towne Mall, Best Western East Towne Suites is within a mile (2 km) of American Center. This 122-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • East Towne Mall - 8 min walk - 0.5 miles
  • American Center - 1 min drive - 0.9 miles
  • Madison Area Technical College - 3 min drive - 2.0 miles
  • University of Wisconsin-Madison - 16 min drive - 7.7 miles
  • Camp Randall Stadium - 17 min drive - 8.3 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo’s - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and a fitness center
Guests staying at Best Western East Towne Suites enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a hot tub, conference space, and a business center.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Frequently asked questions

What can I see close to Best Western East Towne Suites?

This hotel is located in Madison within a short 10-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

How much does it cost to stay at Best Western East Towne Suites?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Best Western East Towne Suites on Oct 27, 2025 start from $101.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western East Towne Suites?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western East Towne Suites feature a casino at the property?

No, Best Western East Towne Suites doesn't have a casino.

Will I find an indoor pool at Best Western East Towne Suites?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Best Western East Towne Suites?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at Best Western East Towne Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western East Towne Suites feature a restaurant that includes a breakfast menu?

Best Western East Towne Suites offers free breakfast though there is no restaurant.

Does Best Western East Towne Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western East Towne Suites for a fee of USD 20 per pet, per night.

Does Best Western East Towne Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western East Towne Suites?

The closest major airport to Best Western East Towne Suites is Dane County Regional Airport (MSN), which is 8.2 mi away (13 minutes by car).

Can I book a room with a balcony at Best Western East Towne Suites?

Yes, some guestrooms at Best Western East Towne Suites offer a balcony.

Best Western East Towne Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 409 out of 1005 reviews
Rating 8 - Good. 344 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Stayed 1 night in Jul 2025

6/10 Okay

Angel

Traveled with family
Liked: Cleanliness, amenities
It was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Stayed 2 nights in Jun 2025

10/10 Excellent

Preston

Liked: Cleanliness, property conditions & facilities
A good hotel in Madison in a good area. Good parking. Good and hot breakfast. However, our twin double beds were like slepping on a rack !!! How is it that such a nice hotel could have such uncomfortable beds. Hopefully, the Manager can fix this.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ugyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but check in was little frustrating.. took forever
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed up rooms but it got fixed

Our flight was delayed and the man who checked us in seemed like he didn't know what to do. We ended up in a 2-queen room instead of the king deluxe i booked. Our keys stopped working the next night and when we went to the desk, a different guy working the desk was very helpful in getting us into our correct room. Apparently there were a few rooms messed up from the previous guy
Stayed 2 nights in Jun 2025

8/10 Good

Lora

Stayed 1 night in Jul 2025

8/10 Good

Marisa

Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late in the evening. The staff was very nice and very accommodating. We had lits of luggages and he was able to change to a ground level room for us.
Stayed 1 night in Jun 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean easy check in
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Amenities
All around great!
Stayed 1 night in Jun 2025

6/10 Okay

Duane, Saint Joseph

Stayed 1 night in Jun 2025

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of mold and my allergies were horrible. The bathroom walls really need to be cleaned/painted.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay before flying out

Lots of options within walking distance for dinner. The room was relatively clean and quiet. Nice to have a fridge and microwave. The breakfast was great.
Stayed 1 night in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
The staff was great. The rooms were very dated and need some sprusing up.
Stayed 1 night in Jun 2025

6/10 Okay

Vinny

Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, up to date facilities, friendly. Breakfast included a yogurt option.
Stayed 1 night in Jun 2025

10/10 Excellent

xiu

Stayed 1 night in Jun 2025

8/10 Good

Michael, Oconomowoc

Liked: Cleanliness, staff & service
Was extremely humid in the building
Stayed 1 night in Jun 2025

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Just what we needed. Exceptional breakfast
Stayed 1 night in Jun 2025

4/10 Poor

Morgan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had a shredded shower curtain. There was chewing gum in the pool. Hot tub was out of order. Would not stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Mykelle

Stayed 1 night in Jun 2025