Best Western East Towne Suites

2.5 star property
Hotel in Madison with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western East Towne Suites

Indoor pool, sun loungers
Exterior
Lobby
Business center
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    ‪8 min walk‬
  • American Center
    ‪1 min drive‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

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Room options

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Madison

Within a short walk of East Towne Mall, Best Western East Towne Suites is within a mile (2 km) of American Center. This 122-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • East Towne Mall - 8 min walk - 0.5 miles
  • American Center - 1 min drive - 0.9 miles
  • Madison Area Technical College - 3 min drive - 2.0 miles
  • University of Wisconsin-Madison - 16 min drive - 7.7 miles
  • Camp Randall Stadium - 17 min drive - 8.3 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬14 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬10 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and a fitness center
Guests staying at Best Western East Towne Suites enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Frequently asked questions

What can I see close to Best Western East Towne Suites?

This hotel is located in Madison within a short 10-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

How much does it cost to stay at Best Western East Towne Suites?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Best Western East Towne Suites on Aug 15, 2025 start from $118.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western East Towne Suites?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western East Towne Suites feature a casino at the property?

No, Best Western East Towne Suites doesn't have a casino.

Will I find an indoor pool at Best Western East Towne Suites?

Yes, this hotel has an indoor pool along with a hot tub.

Is Best Western East Towne Suites good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at Best Western East Towne Suites?

Yes, this hotel has a spa tub.

Does Best Western East Towne Suites feature a restaurant that includes a breakfast menu?

Best Western East Towne Suites offers free breakfast though there is no restaurant.

Does Best Western East Towne Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western East Towne Suites for a fee of USD 20 per pet, per night.

Are there connecting rooms at Best Western East Towne Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western East Towne Suites?

The closest major airport to Best Western East Towne Suites is Dane County Regional Airport (MSN), which is 8.2 mi away (13 minutes by car).

Are there rooms with balconies at Best Western East Towne Suites?

Yes, some guestrooms at Best Western East Towne Suites offer a balcony.

Best Western East Towne Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 412 out of 1011 reviews
Rating 8 - Good. 357 out of 1011 reviews
Rating 6 - Okay. 142 out of 1011 reviews
Rating 4 - Poor. 62 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ugyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but check in was little frustrating.. took forever
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jerrad

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
There bed was very comfortable.
Stayed 1 night in May 2025

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold on ceiling of bathroom. The smell within the hotel was awful. The room was in need of paint and repair. The breakfast area seemed a bit dirty. Made me not want to eat there.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While not in the greatest neighborhoods i loved our stay. The staff was super friendly and accomodating. Rooms were very clean and the facilities were well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would stay again

Nice rooms, friendly staff, quiet rooms.
Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
I would have given this hotel 5 stars, but the room need paint in the worst way. When there are scuffs and the walls look dirty, it's time to break out the paint brush.
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Stayed 1 night in Mar 2025

10/10 Excellent

Randy, wausau

Liked: Cleanliness, staff & service, property conditions & facilities
Nice prperty
Stayed 1 night in Mar 2025

10/10 Excellent

Rindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked our room layout and the pool,hot tub and breakfast were great!
Stayed 1 night in Mar 2025

8/10 Good

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet easy stay

Quick check in no issues we even got coupons for Texas Roadhouse.
Stayed 1 night in Mar 2025

8/10 Good

Darrell

Traveled with partner
Liked: Cleanliness, staff & service
It was an ok hotel, bed squeaked, bathroom needs some updating.
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice. Quiet. The desk clerk went out of her way to not be helpful. specifically, i asked where is my room, so i would know where to park my car; she said go to the elevator, there are signs. I also asked about the proximity of a particular store; she responded with 'that's what google is for"
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rand, Star Lake

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Breakfast could be less standard
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything nice place.
Stayed 1 night in Feb 2025

8/10 Good

Wesley, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and interstate. Staff friendly and very helpful, uber to the airport is included with the room. Staff requested my uber for me. East Town Mall across the street walking distance and good restaurants walking distance away. Indoor pool and spa.
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Stayed 1 night in Feb 2025