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Best Western East Towne Suites

2.5 star property

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Photo gallery for Best Western East Towne Suites

An indoor swimming pool with two separate sections, one with clear water and the other with a whirlpool feature. There are lounge chairs and umbrellas around the pool area, and large windows providing views of the outside.
A sunlit patio area with cushioned seating, a table, and a large umbrella.
A modern building with a covered entrance, large windows, and a visible address sign.
A hotel lobby with a reception desk, seating area, and a TV screen.
A spacious lobby with a high ceiling, a large chandelier, and a seating area with patterned chairs and a sofa.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪8 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪19 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a large bed, a desk with a chair, a flat-screen TV, a window with curtains, and a wall-mounted air conditioner.

Suite, 1 Queen Bed, Non Smoking, Balcony

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a chair, a desk, a lamp, and a large window with curtains.

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a sofa, a desk, a chair, a bed, a TV, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a chair, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a large bed, a desk with a chair, a TV, a window with curtains, and a wall-mounted heater.

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

A hotel room with a bed, a green armchair, a small table, two bedside lamps, and two framed pictures on the walls.

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

A hotel room with a sofa, a small table, a chair, a lamp, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

A hotel room with a sofa, a small table, a chair, a lamp, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Madison

Within a short walk of East Towne Mall, Best Western East Towne Suites is within a mile (2 km) of American Center. This 122-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • East Towne Mall - 8 min walk - 0.5 miles
  • American Center - 19 min walk - 1.0 mile
  • Alliant Energy Center - 13 min drive - 14.1 miles
  • University of Wisconsin-Madison - 19 min drive - 10.8 miles
  • Camp Randall Stadium - 21 min drive - 16.5 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Culver's - ‬14 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo’s - ‬10 min walk

About this property

Best Western East Towne Suites

Guests staying at Best Western East Towne Suites enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Frequently asked questions

What can I see close to Best Western East Towne Suites?

This hotel is located in Madison within a short 10-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

How much does it cost to stay at Best Western East Towne Suites?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Best Western East Towne Suites on Jul 20, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western East Towne Suites?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western East Towne Suites feature a casino at the property?

No, Best Western East Towne Suites doesn't have a casino.

Will I find an indoor pool at Best Western East Towne Suites?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Best Western East Towne Suites?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a jetted bathtub and a kitchen.

Does Best Western East Towne Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western East Towne Suites feature a restaurant that includes a breakfast menu?

Best Western East Towne Suites offers free breakfast though there is no restaurant.

Does Best Western East Towne Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western East Towne Suites for a fee of USD 30 per pet, per night.

Does Best Western East Towne Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western East Towne Suites?

The closest major airport to Best Western East Towne Suites is Dane County Regional Airport (MSN), which is 8.2 mi away (13 minutes by car).

Are there rooms with balconies at Best Western East Towne Suites?

Yes, some guestrooms at Best Western East Towne Suites offer a balcony.

Best Western East Towne Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1016 reviews
Rating 8 - Good. 318 out of 1016 reviews
Rating 6 - Okay. 146 out of 1016 reviews
Rating 4 - Poor. 73 out of 1016 reviews
Rating 2 - Terrible. 49 out of 1016 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent given the cost.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Clean room, breakfast was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel ever
Stayed 1 night in Mar 2026
Verified

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in/out process. Rooms were clean and affordable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Chad

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, smelt bad, stained mattresses, dirty
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast tasty. Property in good condition.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable and quiet.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
The room was very clean, breakfast was good, the staff was very friendly!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shelley

Clean and very helpful / nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
We had a great time while we stayed. The hot tub and pool worked. The staff was very nice and accommodating we our large group. Plan to book next year again while we are there for WWF state championships.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay. Check-in was pretty quick and the room was fine.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, decent property for what you pay for. Great location and felt comfortable in that neighborhood
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Convenient location near airport
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, nice clean and welcoming
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Breakfast was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good place. We cant comment on the pool area as we didnt use it. Breakfast.was good..
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Breakfast with waffle makers. So cool. Allows dogs and has alot of space outside for walks.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
great for my dog
Stayed 1 night in Mar 2026
Verified

8/10 Good

David Tony

Liked: Cleanliness, amenities, property conditions & facilities
Good location for driving through. Quiet area. Restaurants close.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, parking is easy, breakfast was good, staff was friendly and available.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Cory

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was average. Bathroom fan needs replacing and bathroom in general was dated. Room service replaced towels but didn't make the bed. Breakfast was better than expected and the pool/hot tub area was nice.
Stayed 2 nights in May 2026