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Comfort Suites Madison West - Middleton

2.5 star property
Family-friendly hotel with area shuttle service and a 24-hour front desk

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Photo gallery for Comfort Suites Madison West - Middleton

Lobby
1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
1253 John Q Hammons Dr, Madison, WI, 53717
  • Place, West Towne Mall
    ‪4 min drive‬
  • Place, University of Wisconsin-Madison
    ‪11 min drive‬
  • Place, Camp Randall Stadium
    ‪13 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Double Beds with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds with Sofa bed, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Madison

Located within a mile (2 km) of Capital Brewery, Comfort Suites Madison West - Middleton is within 2 miles (3 km) of National Mustard Museum. This 95-room hotel has an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • West Towne Mall - 4 min drive - 2.2 miles
  • Hilldale Shopping Center - 8 min drive - 4.7 miles
  • University of Wisconsin-Madison - 11 min drive - 6.0 miles
  • University of Wisconsin Hospital and Clinics - 11 min drive - 6.0 miles
  • Camp Randall Stadium - 13 min drive - 7.1 miles

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Cafe Zupas - ‬11 min walk
  • ‪Cooper’s Hawk Winery & Restaurant - ‬11 min walk

About this property

Comfort Suites Madison West - Middleton

Family-friendly hotel with area shuttle service and a 24-hour front desk
At Comfort Suites Madison West - Middleton, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, an arcade/game room, and free newspapers.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Frequently asked questions

Is a free cancellation option available at Comfort Suites Madison West - Middleton?

Comfort Suites Madison West - Middleton offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do close to Comfort Suites Madison West - Middleton?

This hotel is located in Madison within a short 20-minute walk of Capital Brewery. You'll also find West Towne Mall and Lake Mendota within a short drive.

Is parking available on site at Comfort Suites Madison West - Middleton?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Comfort Suites Madison West - Middleton feature a casino at the property?

No, Comfort Suites Madison West - Middleton doesn't have a casino.

Is there an indoor pool at Comfort Suites Madison West - Middleton?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Comfort Suites Madison West - Middleton?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and free Internet access as well as an indoor pool.

Are there hot tubs at Comfort Suites Madison West - Middleton?

Yes, this hotel has a spa tub.

Does Comfort Suites Madison West - Middleton have a restaurant with a breakfast menu?

No, Comfort Suites Madison West - Middleton doesn't have a restaurant that serves breakfast.

Does Comfort Suites Madison West - Middleton allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites Madison West - Middleton for a fee of USD 15 per pet, per day.

Does Comfort Suites Madison West - Middleton have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Madison West - Middleton?

The closest major airport to Comfort Suites Madison West - Middleton is Dane County Regional Airport (MSN), which is 14.6 mi away (20 minutes by car).

Are there rooms with balconies at Comfort Suites Madison West - Middleton?

No, at Comfort Suites Madison West - Middleton, there aren't any guestrooms that list a balcony.

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 192 out of 415 reviews
Rating 8 - Good. 101 out of 415 reviews
Rating 6 - Okay. 58 out of 415 reviews
Rating 4 - Poor. 28 out of 415 reviews
Rating 2 - Terrible. 36 out of 415 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David C

Stayed 3 nights in Aug 2025

6/10 Okay

Jellal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We went for the pool, but a child pooped in it, so pool was shut down from 11am Saturday until we left 11am Sunday. Online, it says all they had to do was remove feces and shock water with chemicals and recirculate clean water, 2 hours. Why did nothing get cleaned in over 24 hours?
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jun 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay at Comfort Suites

This was our first time staying at this Comfort Suites and were pleased. We especially appreciated the reasonable pet rate as we had our two toy poodles with us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yara L Rangel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, the breakfast in the morning had different options, the pool was clean
Stayed 2 nights in Jul 2025

8/10 Good

Pedro

Stayed 1 night in Jul 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like rude receptionist
Stayed 1 night in Jun 2025

8/10 Good

Michele

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Vicki

Business traveler
Liked: Cleanliness, staff & service, amenities
Good value for the money.
Stayed 2 nights in Jun 2025

6/10 Okay

Carl

Disliked: Cleanliness, property conditions & facilities
It was adequate but the property was old and the elevator malfunctioned many times. A bit dingy and run down. I stayed there because the price was not too much.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel not to far away from Madison
Stayed 4 nights in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room-spacious
Stayed 2 nights in Jun 2025

6/10 Okay

Bender

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The floors were dirty in elevator and hallways and breakfast area tables were dirty. It would have been a nice hotel if it wasn't dirty.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the water pressure in the shower, and the breakfast which was really good, with plenty of choices.
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and spacious. Only issue is it seemed noisy, we could m hear other rooms water running. Our window didnt shut, which made it even harder to sleep, but overall a really nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Melanie

Stayed 3 nights in Jun 2025

2/10 Terrible

WILLIAM

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 8 nights in Apr 2025

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Finally quiet except early morn
Stayed 1 night in Jun 2025

8/10 Good

Akash

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great deal for the price I paid. I didn't try the breakfast, but I always appreciate when it's offered. I will say that there was about 1/3 of a roll of toilet paper when I got there and no extra roll and about 3 tissues left with no extra box. The TV was unplugged from the wall and the coax cable was unplugged from the back of the TV. Once I reconnected these, it worked fine. They are small things, but also pretty basic things you should expect. Otherwise, really solid choice for a great price.
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that they are dog friendly. The room was mostly clean. There were some weird stains on the couch but I had brought a blanket to put on it for the dogs anyway so it was covered up. The bed was comfortable. The bathroom was perfectly clean. Not sure why or how there was a fly in the room but I got rid of it the first night.
Stayed 3 nights in May 2025

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