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Best Western Plus InnTowner Madison

3.0 out of 5.0

Recent guest reviews

Good price and close to UW campas. The breakfast was a good start to the day and restaurant was good.

Nice Hotel close to Campus. Hotel staff friendly and helpful

Close to hospital & downtown restaurants †*****************************†***

The images for the Suite style rooms do not actually reflect the room that will be received. The suites are pictures as Jacuzzi suites however, the property does not honored that room reservation if not booked directly with them. Although they do have Jacuy suites, apparently if you do not booked directly with the property you have a very high chance of receiving what they call an "Entertainment" suite which is just a two room hotel room. Not very much added in the way of "Entertainment". Bait and switch. Do not recommend.

thought it was closer to the Alliant Energy Center but we were still happy

Had a great stay for the Wisconsin Badger game. Was impressed they had a free shuttle to & from the game, especially since it was a late game. Breakfast was also nice in the morning. Would definitely do again!!

No complaints everything went smoothly for our graduation visit.

It's what you'd expect, nice and clean, and very convenient location. A little pricey, but I guess that's driven by the location.

This hotel has a nice breakfast every morning. We ate at the restaurant one night and the food and prices were reasonable. They have a shuttle that will pick you up or take you to a destination within 2 miles of the hotel, that was a nice feature. They have a free washer and dryer available, the only thing you have to buy is soap which they sell for 50 cents. They have a nice study on the 4th floor with a TV next to the laundry room. Its a good place to hang out while your clothes wash. Pool water was warm. Spa water was hot. Free coffee all day and popcorn in the evenings was a nice treat.

I was pleased with the room, service and the breakfast the next morning. It had shuttle service to the capitol and downtown area. Very good motel but it's a Best Western so I shouldn't be surprise by the quality. It's the type of quality I've experienced at other Best Western's.

Unaware the hotel was upgrading all their doors so a lot of construction workers on site. All staff extremely polite. Had to shorten our stay and the Managers( Keith and Joe) accommodated this request without penalty.

Very nice hotel and friendly staff. Location is easy to get in and out of as well.

Location is fantastic and late night staff were nice. I could've done without the snark at check in. I understand it was busy, but you know your job is to be pleasant despite it. The air conditioning unit in our room didn't work. The unit got power but wouldn't turn on. It turned into a sauna. I would've cracked a window but they were locked shut. Our refrigerator turned off in the middle of the night thawed and leaked water. The wall paper was also peeling off of the wall and looked moldy. Our room clearly was one that barely gets check out which is OK, but I would've hoped the additional add ons would've atleast worked. When checking out the staff said there was nothing they could do to compensate me for my rooms clear issues because I booked through Orbitz. Needless to say I feel a bit robbed and should've just slept in my car. Atleast the AC works in there.

The hotel was nice, just off of the uw Madison campus. 10 minutes to the capital. Very clean, pool was warm, which was relaxing. The free breakfast buffet was an added bonus to the stay.

Super fun! Great breakfast. Wonderful and friendly staff! We will return!

Good area. Was able to bike ride into campus to hang out by lake. Took the bus taxi to town later for dinner. Cheap $10 can ride home. Woke up to a really good breakfast. Well worth the money!

Located very near to downtown Madison. Also close enough to bars and restaurants and other businesses. Clean rooms and good amenities.

2424 University Avenue Madison WI

Hotel highlights

  • Walking distance to University of Wisconsin-Madison
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

University of Wisconsin-Madison is a short stroll from Best Western Plus InnTowner Madison, and other popular attractions like Camp Randall Stadium are within a mile (2 km). This 3-star hotel has 176 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a microwave.


Property features

Guests of Best Western Plus InnTowner Madison have access to an indoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western Plus InnTowner Madison

Everyone (17) Couples (19) Business (26) Family (23) Friends (3) Other (5)
5
Everyone

Good price and close to UW campas. The breakfast was a good start to the day and restaurant was good.

By on Jun 5, 2019

Review comment responded on Jun 7, 2019

Dear John, The InnTowner team is grateful for your thorough review! Thank you for telling us what you enjoyed about your stay. We certainly hope to see you again soon!

4
Everyone

By on Apr 25, 2019

Review comment responded on Apr 25, 2019

Dear Valued Guest, Thank you for your review! We appreciate you choosing the InnTowner and hope to see you on your next trip to Madison. Warm regards,

5
Everyone

By on Jan 24, 2019

Review comment responded on Jan 24, 2019

Dear Valued Guest, Thank you for the five star review! We greatly appreciate you taking the time to provide feedback about your recent stay. Wising you a happy 2019! Warm regards,

5
Everyone

Nice Hotel close to Campus. Hotel staff friendly and helpful

By on Jan 11, 2019

Review comment responded on Jan 14, 2019

Dear Valued Guest, Thank you very much for the five star review! It's always great to know that our friendly staff have enhanced your stay be providing excellent customer service. Wishing you and your family a wonderful 2019! Warm regards,

5
Everyone

Close to hospital & downtown restaurants †*****************************†***

By on Jan 6, 2019

Review comment responded on Jan 8, 2019

Dear Valued Guest, Thank you for the five star review. We are happy to have provided a convenient location during your time in Madison. Wishing you and your family a wonderful 2019! Warm regards,

2
Everyone

The images for the Suite style rooms do not actually reflect the room that will be received. The suites are pictures as Jacuzzi suites however, the property does not honored that room reservation if not booked directly with them. Although they do have Jacuy suites, apparently if you do not booked directly with the property you have a very high chance of receiving what they call an "Entertainment" suite which is just a two room hotel room. Not very much added in the way of "Entertainment". Bait and switch. Do not recommend.

By on Dec 31, 2018

Review comment responded on Jan 5, 2019

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Warm regards,

5
Everyone

thought it was closer to the Alliant Energy Center but we were still happy

By on Dec 3, 2018

Review comment responded on Dec 4, 2018

Dear Valued Guest, Thank you for the five star review! We hope you enjoyed your stay in Madison and wish you and your family a wonderful holiday season! Warm regards,

4
Everyone

By on Sep 8, 2018

Review comment responded on Sep 10, 2018

Dear Valued Guest, Thank you for the four star review! We know there are a lot of options when staying in Madison, and we appreciate you choosing the InnTowner! We wish you a wonderful Fall season and safe travels. Best Wishes,

4
Everyone

Had a great stay for the Wisconsin Badger game. Was impressed they had a free shuttle to & from the game, especially since it was a late game. Breakfast was also nice in the morning. Would definitely do again!!

By , from Wi on Sep 1, 2018

Review comment responded on Sep 4, 2018

Dear Rach, Thank you for the adorable picture and the wonderful feedback! We hope you and your family enjoyed the game! We know there are a lot of hotel options in Madison, and we are thrilled to know that we will be seeing you again on your next visit. Safe travels! Best Wishes,

5
Everyone

No complaints everything went smoothly for our graduation visit.

By on May 14, 2018

Review comment responded on May 15, 2018

Dear Valued Guest, Congratulations to the graduate! Thank you for choosing the InnTowner. We are happy to have provided a comfortable and convenient location during such an exciting time. Safe travels! Best wishes,

Best Western Plus InnTowner Madison

2424 University Avenue, Madison, WI 53726