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Recent guest reviews

One night stay over all nice clean place to stay

Fine place

Great hot tub and overall atmosphere. Rooms were clean. Nice shower amenities.

Location is great. For the price paid I expected a larger room where the tv armoire didn’t take up 3/4 of it.

InnTowner is in a very convenient location. Staff was courteous and polite. Room was clean and comfortable except that it had a musty chemical smell that did not go away. I found it hard to enjoy the room because of the smell.

The use of the banquet room and pool by reservation, except the reservations were booked.

GREAT staff!! Extremely nice and helpful! They have drivers that drive you in a very clean van to/from local area destinations. No charge, just leave a tip. Breakfast has ssoooo many fresh and hot options. Only downside I saw, under the pillow cases and sheets, lots of hair and I was really grosses out. Towels, although clean also had hair that wasn't mine embedded in them.

Manager forced his way into our room with a master key while we were sleeping. Adjoining room was causing issues and he forced his way into our room by mistake then was extremely rude. We packed up and left the property, worst run hotel in Madison.

Fast and easy check in. Provided me with free rain ponchos for the Badgers game. Good breakfast.

Good price and close to UW campas. The breakfast was a good start to the day and restaurant was good.

Nice Hotel close to Campus. Hotel staff friendly and helpful

Close to hospital & downtown restaurants †*****************************†***

The images for the Suite style rooms do not actually reflect the room that will be received. The suites are pictures as Jacuzzi suites however, the property does not honored that room reservation if not booked directly with them. Although they do have Jacuy suites, apparently if you do not booked directly with the property you have a very high chance of receiving what they call an "Entertainment" suite which is just a two room hotel room. Not very much added in the way of "Entertainment". Bait and switch. Do not recommend.

thought it was closer to the Alliant Energy Center but we were still happy

Had a great stay for the Wisconsin Badger game. Was impressed they had a free shuttle to & from the game, especially since it was a late game. Breakfast was also nice in the morning. Would definitely do again!!

University Avenue Madison WI

Hotel highlights

  • Walking distance to University of Wisconsin-Madison
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Regent within a 5-minute walk of University of Wisconsin-Madison, Best Western Plus InnTowner Madison is within a mile (2 km) of other popular attractions like Camp Randall Stadium. This 176-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Best Western Plus InnTowner Madison's 176 air-conditioned rooms provide iPod docks, microwaves, and refrigerators. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.


Property features

Guests of Best Western Plus InnTowner Madison have access to an indoor pool, a gym, and free WiFi in public areas. There's limited parking and a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Fireplace

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus InnTowner Madison

Everyone (20) Couples (20) Business (26) Family (28) Friends (3) Other (5)
4
Family

One night stay over all nice clean place to stay

By on May 10, 2022

5
Family

Fine place

By on Dec 6, 2021

Review comment responded on Dec 6, 2021

Thank you for staying with us, we hope to see you again soon!

5
Family

Great hot tub and overall atmosphere. Rooms were clean. Nice shower amenities.

By on Oct 30, 2021

Review comment responded on Nov 2, 2021

We are so glad you enjoyed your stay, and we hope to see you on future visits to Madison!

3
Partner Couples

Location is great. For the price paid I expected a larger room where the tv armoire didn’t take up 3/4 of it.

By on Sep 30, 2021

Review comment responded on Oct 6, 2021

Thank you for the review. We are happy to hear you enjoyed our location, we love being so close to Downtown Madison!

3
Family

InnTowner is in a very convenient location. Staff was courteous and polite. Room was clean and comfortable except that it had a musty chemical smell that did not go away. I found it hard to enjoy the room because of the smell.

By on Sep 20, 2021

Review comment responded on Sep 20, 2021

We pride ourselves in providing a clean and friendly environment to all our guests. We are so sorry to hear about the odor in your room, as we would have loved the opportunity to find a solution for this issue. We hope to see you again so we can exceed your expectations!

5
Everyone

By on Jul 31, 2021

5
Everyone

The use of the banquet room and pool by reservation, except the reservations were booked.

By on Apr 2, 2021

Review comment responded on Apr 5, 2021

Dear Valued Guest, We greatly appreciate your feedback about your recent stay! We look forward to returning the pool availability back to its pre-COVID offerings as soon as it is safe to do so. Please visit again soon! Warm Regards,

4
Friends Business Business

GREAT staff!! Extremely nice and helpful! They have drivers that drive you in a very clean van to/from local area destinations. No charge, just leave a tip. Breakfast has ssoooo many fresh and hot options. Only downside I saw, under the pillow cases and sheets, lots of hair and I was really grosses out. Towels, although clean also had hair that wasn't mine embedded in them.

By on Nov 22, 2019

Review comment responded on Nov 26, 2019

Thank you for the detailed review and I sincerely apologize for the hair issue you've noted. That is not acceptable. Have a safe and Happy Thanksgiving!

4
Everyone

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Dear Value Guest, Thank you for taking the time to rate our beautiful hotel. We will love to see you again the next time your travels bring you back to Madison.

1
Family with small children Business Business

Manager forced his way into our room with a master key while we were sleeping. Adjoining room was causing issues and he forced his way into our room by mistake then was extremely rude. We packed up and left the property, worst run hotel in Madison.

By on Oct 7, 2019

Review comment responded on Oct 9, 2019

Dear Gary, This is not a normal occurrence. Thank you for letting us know

Best Western Plus InnTowner Madison

2424 University Avenue, Madison, WI 53726
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