One night stay over all nice clean place to stay
Fine place
Great hot tub and overall atmosphere. Rooms were clean. Nice shower amenities.
Location is great. For the price paid I expected a larger room where the tv armoire didn’t take up 3/4 of it.
InnTowner is in a very convenient location. Staff was courteous and polite. Room was clean and comfortable except that it had a musty chemical smell that did not go away. I found it hard to enjoy the room because of the smell.
The use of the banquet room and pool by reservation, except the reservations were booked.
GREAT staff!! Extremely nice and helpful! They have drivers that drive you in a very clean van to/from local area destinations. No charge, just leave a tip. Breakfast has ssoooo many fresh and hot options. Only downside I saw, under the pillow cases and sheets, lots of hair and I was really grosses out. Towels, although clean also had hair that wasn't mine embedded in them.
Manager forced his way into our room with a master key while we were sleeping. Adjoining room was causing issues and he forced his way into our room by mistake then was extremely rude. We packed up and left the property, worst run hotel in Madison.
Fast and easy check in. Provided me with free rain ponchos for the Badgers game. Good breakfast.
Good price and close to UW campas. The breakfast was a good start to the day and restaurant was good.
Nice Hotel close to Campus. Hotel staff friendly and helpful
Close to hospital & downtown restaurants †*****************************†***
The images for the Suite style rooms do not actually reflect the room that will be received. The suites are pictures as Jacuzzi suites however, the property does not honored that room reservation if not booked directly with them. Although they do have Jacuy suites, apparently if you do not booked directly with the property you have a very high chance of receiving what they call an "Entertainment" suite which is just a two room hotel room. Not very much added in the way of "Entertainment". Bait and switch. Do not recommend.
thought it was closer to the Alliant Energy Center but we were still happy
Had a great stay for the Wisconsin Badger game. Was impressed they had a free shuttle to & from the game, especially since it was a late game. Breakfast was also nice in the morning. Would definitely do again!!
Located in Regent within a 5-minute walk of University of Wisconsin-Madison, Best Western Plus InnTowner Madison is within a mile (2 km) of other popular attractions like Camp Randall Stadium. This 176-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Best Western Plus InnTowner Madison's 176 air-conditioned rooms provide iPod docks, microwaves, and refrigerators. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Guests of Best Western Plus InnTowner Madison have access to an indoor pool, a gym, and free WiFi in public areas. There's limited parking and a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
One night stay over all nice clean place to stay
Fine place
Great hot tub and overall atmosphere. Rooms were clean. Nice shower amenities.
We are so glad you enjoyed your stay, and we hope to see you on future visits to Madison!
Location is great. For the price paid I expected a larger room where the tv armoire didn’t take up 3/4 of it.
Thank you for the review. We are happy to hear you enjoyed our location, we love being so close to Downtown Madison!
InnTowner is in a very convenient location. Staff was courteous and polite. Room was clean and comfortable except that it had a musty chemical smell that did not go away. I found it hard to enjoy the room because of the smell.
We pride ourselves in providing a clean and friendly environment to all our guests. We are so sorry to hear about the odor in your room, as we would have loved the opportunity to find a solution for this issue. We hope to see you again so we can exceed your expectations!
The use of the banquet room and pool by reservation, except the reservations were booked.
Dear Valued Guest, We greatly appreciate your feedback about your recent stay! We look forward to returning the pool availability back to its pre-COVID offerings as soon as it is safe to do so. Please visit again soon! Warm Regards,
GREAT staff!! Extremely nice and helpful! They have drivers that drive you in a very clean van to/from local area destinations. No charge, just leave a tip. Breakfast has ssoooo many fresh and hot options. Only downside I saw, under the pillow cases and sheets, lots of hair and I was really grosses out. Towels, although clean also had hair that wasn't mine embedded in them.
Thank you for the detailed review and I sincerely apologize for the hair issue you've noted. That is not acceptable. Have a safe and Happy Thanksgiving!
Dear Value Guest, Thank you for taking the time to rate our beautiful hotel. We will love to see you again the next time your travels bring you back to Madison.
Manager forced his way into our room with a master key while we were sleeping. Adjoining room was causing issues and he forced his way into our room by mistake then was extremely rude. We packed up and left the property, worst run hotel in Madison.
Dear Gary, This is not a normal occurrence. Thank you for letting us know
Thank you for staying with us, we hope to see you again soon!