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Recent guest reviews

First and foremost, the room service food was excellent. The quality of the meals exceeded my expectations, and I thoroughly enjoyed the dining experience in the comfort of my room. The beds were also very comfortable, providing a good night's sleep after a long day of exploring. While the rooms and bathrooms were on the smaller side, they were still cozy and well-maintained. The prices at this hotel were very reasonable compared to other options in Madison, making it a great value for the money. The staff at the Best Western Plus went above and beyond to ensure a pleasant stay. The guys at the front desk were particularly friendly and helpful, providing assistance and answering any questions we had. Their warm and welcoming attitude made us feel right at home. In terms of location, the hotel is not ideal if you're looking to experience downtown Madison. However, they do offer a shuttle service, which is a convenient option for getting around. Additionally, the free breakfast provided at the local restaurant was a huge step up from the typical continental breakfast offered at many hotels. Unfortunately, during our stay, there was a heavy downpour, causing some leakage in the pool area. As a result, the pool had to be closed temporarily for maintenance, which was too bad.

The room was immaculate. Bed was comfortable. The location was perfect for me. Very quiet at night. Just what I wanted.

Best place to stay if my have to go to UW hospital.

Clean and good breakfast

This is my second stay at this property. It is very close to UW Madison. I stayed a 4 days at this place, the breakfast was like the movie "Groundhog day". Wish they mixed it up a little bit more.

One night stay over all nice clean place to stay

Fine place

Great hot tub and overall atmosphere. Rooms were clean. Nice shower amenities.

Location is great. For the price paid I expected a larger room where the tv armoire didn’t take up 3/4 of it.

InnTowner is in a very convenient location. Staff was courteous and polite. Room was clean and comfortable except that it had a musty chemical smell that did not go away. I found it hard to enjoy the room because of the smell.

The use of the banquet room and pool by reservation, except the reservations were booked.

GREAT staff!! Extremely nice and helpful! They have drivers that drive you in a very clean van to/from local area destinations. No charge, just leave a tip. Breakfast has ssoooo many fresh and hot options. Only downside I saw, under the pillow cases and sheets, lots of hair and I was really grosses out. Towels, although clean also had hair that wasn't mine embedded in them.

Manager forced his way into our room with a master key while we were sleeping. Adjoining room was causing issues and he forced his way into our room by mistake then was extremely rude. We packed up and left the property, worst run hotel in Madison.

Fast and easy check in. Provided me with free rain ponchos for the Badgers game. Good breakfast.

Good price and close to UW campas. The breakfast was a good start to the day and restaurant was good.

University Avenue Madison WI

Hotel highlights

  • Walking distance to University of Wisconsin-Madison
  • Free buffet breakfast
  • Free WiFi in public areas (speed: 25+ Mbps)
  • Free parking

Located in Regent, Best Western Plus InnTowner Madison is a leisurely stroll from popular sights such as University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison. This 176-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free self parking, and a gym.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect WiFi, free wired Internet, and 42-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.


Property features

Guests of Best Western Plus InnTowner Madison have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Fireplace (Separate Living Room)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus InnTowner Madison

Everyone (23) Couples (4) Family (8)
5
Family

First and foremost, the room service food was excellent. The quality of the meals exceeded my expectations, and I thoroughly enjoyed the dining experience in the comfort of my room. The beds were also very comfortable, providing a good night's sleep after a long day of exploring. While the rooms and bathrooms were on the smaller side, they were still cozy and well-maintained. The prices at this hotel were very reasonable compared to other options in Madison, making it a great value for the money. The staff at the Best Western Plus went above and beyond to ensure a pleasant stay. The guys at the front desk were particularly friendly and helpful, providing assistance and answering any questions we had. Their warm and welcoming attitude made us feel right at home. In terms of location, the hotel is not ideal if you're looking to experience downtown Madison. However, they do offer a shuttle service, which is a convenient option for getting around. Additionally, the free breakfast provided at the local restaurant was a huge step up from the typical continental breakfast offered at many hotels. Unfortunately, during our stay, there was a heavy downpour, causing some leakage in the pool area. As a result, the pool had to be closed temporarily for maintenance, which was too bad.

By on Jul 30, 2023

Review comment responded on Aug 2, 2023

Thank you so much for your feedback! We truly appreciate your comments. At the InnTowner we strive to provide a great experience overall. We are so happy you enjoyed your time here, and hope to see you again soon!

5
Everyone

The room was immaculate. Bed was comfortable. The location was perfect for me. Very quiet at night. Just what I wanted.

By on Jan 22, 2023

Review comment responded on Jan 23, 2023

Thank you so much for your feedback! We truly appreciate your kind comments! At the InnTowner we strive to provide a great experience overall! We are so happy you enjoyed your time here, and hope to see you again soon!

5
Family Business Business

Best place to stay if my have to go to UW hospital.

By on Nov 11, 2022

Review comment responded on Nov 11, 2022

Hello! Thank you so much for your response. The satisfaction of our guest is very important to us. We hope to see you back for more fun circumstances!

5
Partner Couples

Clean and good breakfast

By on Sep 11, 2022

Review comment responded on Sep 12, 2022

Hello, thank you so much for your response! I am glad you enjoyed your stay! We try our best to give you a great experience! We hope to see you back!

4
Family

This is my second stay at this property. It is very close to UW Madison. I stayed a 4 days at this place, the breakfast was like the movie "Groundhog day". Wish they mixed it up a little bit more.

By on Sep 6, 2022

Review comment responded on Sep 7, 2022

Thank you so much for your response. We are sorry that you weren't a fan of the breakfast we will see what we can do to improve! We hope to see you back!

4
Everyone

By on Aug 15, 2022

4
Family

One night stay over all nice clean place to stay

By on May 10, 2022

Review comment responded on May 23, 2022

Thank you so much for your feedback! We truly appreciate your kind comments! At the InnTowner we strive to provide a great experience overall! We are so happy you enjoyed your time here, and hope to see you again soon!

2
Everyone

By on Mar 26, 2022

5
Family

Fine place

By on Dec 6, 2021

Review comment responded on Dec 6, 2021

Thank you for staying with us, we hope to see you again soon!

5
Family

Great hot tub and overall atmosphere. Rooms were clean. Nice shower amenities.

By on Oct 30, 2021

Review comment responded on Nov 2, 2021

We are so glad you enjoyed your stay, and we hope to see you on future visits to Madison!

Best Western Plus InnTowner Madison

2424 University Avenue, Madison, WI 53726
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