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Recent guest reviews

Excellent Service and the staff is Unbelievable. 10 stars ⭐️ for the staff. The hotel is Great

Great property

Not your standard Best Western. It’s a premier hotel really.

We were very impressed with the property ~ the staff was very friendly and professional and we loved the look of the interior. It was really beautiful and so refreshing that they took the time to make it a very lovely place to stay. Our room was very nice and updated beautifully. We look forward to staying here again and will definitely book this hotel if we are back in Madison.

Sometimes you can just tell when great leadership is in place. This is a fine example of outstanding leaders running a hotel full of positive and willing staff. We enjoyed our interactions with hotel staff, and could feel their respect for the company, customers, and each other. (Shout out to Brad at the front desk for his warm welcome as we approached, and every single valet member that moved our car) We often overlook the Best Western brand as we associate it with traveling hotels. The Park hotel is offers an elevated experience, and frankly the room night cost isn't high enough to match the experience. We look forward to returning!

I stayed three nights and requested housekeeping and never got my room cleaned. Breakfast waiter was great. Bartender in the bar was obnoxious and full of himself

Conveniently located.

Great location in the heart of everything and ever was fairly close. Only thing we didn’t like was the price of parking per day.

The hotel is very well maintained. The staff is helpful and pleasant. The location was great for getting in on the fun in downtown and getting to LaBahn arena. Our bartender Vishnu at the connected bar “The Post” was exceptional!

excellent hotel in an excellent location. quiet, comfortable, and convenient to everything in central madison. on the downside, only one of two elevators were working throughout the entire stay, causing frustrating, unacceptable delays at a hotel of this caliber and price point.

Nice property!

Excellent location downtown. Walked for all meals and sites. Very nice

Great service. Disappointed that the bar/Resturant were closed

The hotel was beautiful and the rooms large and comfy. Excellent location, decently priced parking. 10/10 would stay again

S Carroll Street Madison WI

Hotel highlights

  • Close to University of Wisconsin-Madison
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Madison, Best Western Premier Park Hotel is next to Capitol Square and Wisconsin Historical Museum. This 213-room, 3.5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.


Property features

Guests of Best Western Premier Park Hotel enjoy a full-service spa, an indoor pool, and a gym. Valet parking is USD 25 per day if you plan to drive, or hop aboard the free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking, View (with Sofabed)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, View (with Sofabed)

2 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

2 Queen Beds | Sleeps 6

Guest reviews for Best Western Premier Park Hotel

Everyone (21) Couples (7) Family (6)
5
Business Business

Excellent Service and the staff is Unbelievable. 10 stars ⭐️ for the staff. The hotel is Great

By on Aug 31, 2023

Review comment responded on Sep 1, 2023

Thank you so much for staying with us, Bobby! We greatly appreciate your lovely review and comments, and we look forward to seeing you again at Park Hotel during your next visit to Madison!

5
Everyone

Great property

By on Jun 4, 2023

Review comment responded on Jun 7, 2023

Thank you so much for staying with us, Daniel! We greatly appreciate your lovely review and comments, and we look forward to seeing you again at Park Hotel during your next visit to Madison!

5
Partner Couples

Not your standard Best Western. It’s a premier hotel really.

By on May 27, 2023

5
Everyone

By on Apr 24, 2023

Review comment responded on May 15, 2023

Thank you so much for staying with us, Daniel! We greatly appreciate your lovely review and we look forward to seeing you again at Park Hotel during your next visit to Madison!

5
Partner Couples

We were very impressed with the property ~ the staff was very friendly and professional and we loved the look of the interior. It was really beautiful and so refreshing that they took the time to make it a very lovely place to stay. Our room was very nice and updated beautifully. We look forward to staying here again and will definitely book this hotel if we are back in Madison.

By on Apr 17, 2023

Review comment responded on Apr 17, 2023

Thank you so much for staying with us, Pamela! We greatly appreciate your lovely review and comments, and we look forward to seeing you again at Park Hotel during your next visit to Madison!

5
Partner Couples

Sometimes you can just tell when great leadership is in place. This is a fine example of outstanding leaders running a hotel full of positive and willing staff. We enjoyed our interactions with hotel staff, and could feel their respect for the company, customers, and each other. (Shout out to Brad at the front desk for his warm welcome as we approached, and every single valet member that moved our car) We often overlook the Best Western brand as we associate it with traveling hotels. The Park hotel is offers an elevated experience, and frankly the room night cost isn't high enough to match the experience. We look forward to returning!

By on Mar 31, 2023

Review comment responded on Mar 31, 2023

Thank you so much for staying with us, Brad! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!

4
Partner Couples

By on Mar 20, 2023

Review comment responded on Mar 21, 2023

Thank you so much for staying with us, Jeff! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!

3
Everyone

I stayed three nights and requested housekeeping and never got my room cleaned. Breakfast waiter was great. Bartender in the bar was obnoxious and full of himself

By , from Montclair on Oct 24, 2022

Review comment responded on Oct 24, 2022

Thank you so much for staying with us! On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again, so that we can have another chance to provide you with a superior experience.

5
Friends

Conveniently located.

By on Sep 5, 2022

Review comment responded on Sep 5, 2022

Thank you so much for staying with us! We greatly appreciate your feedback and we hope to see you again at Park Hotel soon!

5
Family

Great location in the heart of everything and ever was fairly close. Only thing we didn’t like was the price of parking per day.

By on Jun 19, 2022

Review comment responded on Jun 20, 2022

Thank you so much for staying with us! We greatly appreciate your feedback and hope to see you again soon at Park Hotel!

Best Western Premier Park Hotel

22 S Carroll Street, Madison, WI 53703
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