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Recent guest reviews

The hot breakfast was outstanding. Coffee all hours of the day amazing! Microwave in the room would have been a plus!

Looks a little bit old.

We had a very enjoyable weekend

Kids have fun at the pool. Breakfast was well thought out, even as a grab and go, there was plenty of food.

Nice very clean rooms. Quite nice area

The pool and hot tub were great and so clean. The staff was always very friendly and accommodating. We really enjoyed our stay.

Reserved in Madison WI s/b MI called hotel they couldn’t help and can’t get through to anyone at orbitz for a refund. All automated. I know the room said no refundable but it was a true error while traveling and I would like a refund of my money. I have tried several times with the virtual agent and have gotten nowhere, tried the phone and the wait 1-2 hours. Please refund this as it was a true error. Thank you

The property is fantastic, we were treated above and beyond what they needed to do, I was very surprised how well they took care of us. I would definitely stay here again.

Personal text asking how our room was and if there was anything they could do for us made our stay extra nice. Great room and good breakfast.

It was clean, staff was very friendly. Definitely what I needed for a weekend getaway

I liked the hotel. Clean, warm, nice. But, I've been in nicer Hampton inn's. Still, I recommend this hotel.

Location perfect for our needs! Really appreciated accommodating our request for 2 rooms close together!! And near the pool!! Ideal!!

Commerce Dr Madison WI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of West Towne Mall, Hampton Inn & Suites Madison-West is within 3 miles (5 km) of Elver Park. This hotel has 133 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.


Property features

Guests staying at Hampton Inn & Suites Madison-West enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Studio, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Madison-West

Everyone (13) Couples (9) Business (3) Family (11) Other (2)
5
Everyone

By on Nov 15, 2021

5
Family

The hot breakfast was outstanding. Coffee all hours of the day amazing! Microwave in the room would have been a plus!

By on Nov 7, 2021

Review comment responded on Nov 9, 2021

Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. For your next visit all of our suites have microwaves in them.

4
Everyone

By on Sep 5, 2021

5
Business Business

Looks a little bit old.

By on Jul 25, 2021

Review comment responded on Aug 4, 2021

Thank you for taking the time out of your busy day to leave us a wonderful 5-star review. We hope if your travels bring you back to Madison, you will consider staying with us again. Safe Travels! Sincerely, Hotel Management Team

4
Family Partner Couples

We had a very enjoyable weekend

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Dear Valued Guest, Thank you for taking the time to leave a review. We hope that if your travels bring you back to Madison, you will consider staying with us again! Sincerely, Hotel Management Team

5
Family with small children

Kids have fun at the pool. Breakfast was well thought out, even as a grab and go, there was plenty of food.

By on Jun 25, 2021

Review comment responded on Jun 25, 2021

Dear Valued Guest, Thank you for taking time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to exceed your expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels! Sincerely, Hotel Management Team

5
Business Business

Nice very clean rooms. Quite nice area

By on May 4, 2021

Review comment responded on May 5, 2021

Dear Valued Guest, Thank you for taking time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to exceed your expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels! Sincerely, Hotel Management Team

5
Friends

The pool and hot tub were great and so clean. The staff was always very friendly and accommodating. We really enjoyed our stay.

By on Mar 27, 2021

Review comment responded on Apr 8, 2021

Dear Valued Guest, Thank you for taking the time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to not only meet but exceed our guest's expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels! Sincerely, Hotel Management Team

4
Everyone

By on Mar 22, 2021

Review comment responded on Apr 8, 2021

Dear Valued Guest, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team

1
Family Family

Reserved in Madison WI s/b MI called hotel they couldn’t help and can’t get through to anyone at orbitz for a refund. All automated. I know the room said no refundable but it was a true error while traveling and I would like a refund of my money. I have tried several times with the virtual agent and have gotten nowhere, tried the phone and the wait 1-2 hours. Please refund this as it was a true error. Thank you

By on Mar 20, 2021

Review comment responded on Mar 21, 2021

Thank you for your feed back! We appreciate it! So sorry about he Issues during your stay we are working on a better way to approach these situations.

Hampton Inn & Suites Madison-West

483 Commerce Dr, Madison, WI 53719
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