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Recent guest reviews

Nice very clean rooms. Quite nice area

The pool and hot tub were great and so clean. The staff was always very friendly and accommodating. We really enjoyed our stay.

Reserved in Madison WI s/b MI called hotel they couldn’t help and can’t get through to anyone at orbitz for a refund. All automated. I know the room said no refundable but it was a true error while traveling and I would like a refund of my money. I have tried several times with the virtual agent and have gotten nowhere, tried the phone and the wait 1-2 hours. Please refund this as it was a true error. Thank you

The property is fantastic, we were treated above and beyond what they needed to do, I was very surprised how well they took care of us. I would definitely stay here again.

Personal text asking how our room was and if there was anything they could do for us made our stay extra nice. Great room and good breakfast.

It was clean, staff was very friendly. Definitely what I needed for a weekend getaway

I liked the hotel. Clean, warm, nice. But, I've been in nicer Hampton inn's. Still, I recommend this hotel.

Location perfect for our needs! Really appreciated accommodating our request for 2 rooms close together!! And near the pool!! Ideal!!

Overall nice place to stay. Through a storm and closeness to the busy beltline, we heard none of it.

Bed sheets are rough and shower water didn't get hot.

If you ar looking for a place with breakfast included. This is good hotel. Standing shower is another outstanding feature. The place ia not accessible by public transport, it will need personal vehicle or taxi to reach there. Hope that helps.

We've stayed here a few times visiting family in Madison...it is very comfortable, clean, convenient and friendly!!

The staff was so friendly when we first got there. They greeted us immediately and told us to call or come down for any of our needs. The guy at the desk at night was hilarious and helped us find the microwaves. I will definitely be coming back sometime soon.

Went to madison for the farmers market. Hotel fine for a short stay. Bed very uncomfortable for my husband and I. Mattress seemed to have pressure points in it but did not hit us in the right places. We both woke up with sore hips and backs. Not a good night sleep. We usually like Hampton Inns but this one was a disappointment.

Commerce Dr Madison WI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of West Towne Mall, Hampton Inn & Suites Madison-West is within 3 miles (5 km) of Elver Park. This hotel has 133 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

Hampton Inn & Suites Madison-West's 133 rooms are soundproofed and provide coffee makers, free local calls, and safes. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Hampton Inn & Suites Madison-West enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Studio, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Madison-West

Everyone (11) Business (3) Couples (8) Family (8) Other (2)
5
Business Business

Nice very clean rooms. Quite nice area

By on May 4, 2021

Review comment responded on May 5, 2021

Dear Valued Guest, Thank you for taking time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to exceed your expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels! Sincerely, Hotel Management Team

5
Friends

The pool and hot tub were great and so clean. The staff was always very friendly and accommodating. We really enjoyed our stay.

By on Mar 27, 2021

Review comment responded on Apr 8, 2021

Dear Valued Guest, Thank you for taking the time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to not only meet but exceed our guest's expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels! Sincerely, Hotel Management Team

4
Everyone

By on Mar 22, 2021

Review comment responded on Apr 8, 2021

Dear Valued Guest, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team

1
Family Family

Reserved in Madison WI s/b MI called hotel they couldn’t help and can’t get through to anyone at orbitz for a refund. All automated. I know the room said no refundable but it was a true error while traveling and I would like a refund of my money. I have tried several times with the virtual agent and have gotten nowhere, tried the phone and the wait 1-2 hours. Please refund this as it was a true error. Thank you

By on Mar 20, 2021

Review comment responded on Mar 21, 2021

Thank you for your feed back! We appreciate it! So sorry about he Issues during your stay we are working on a better way to approach these situations.

5
Everyone

By on Mar 9, 2021

Review comment responded on Mar 21, 2021

Thank you for your feed back! We appreciate it!

5
Family

The property is fantastic, we were treated above and beyond what they needed to do, I was very surprised how well they took care of us. I would definitely stay here again.

By , from Madison west , Wi on Jun 26, 2020

Review comment responded on Jun 29, 2020

Dear Guest, Thank you for taking the time to share your feedback! It truly means a lot to have our guests share their positive experiences at our hotel, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our customers are met. We are glad you enjoyed your experience here and look forward to serving you during your next stay. Sincerely, Hotel Management Team

5
Partner Couples

Personal text asking how our room was and if there was anything they could do for us made our stay extra nice. Great room and good breakfast.

By on Feb 23, 2020

Review comment responded on Feb 25, 2020

Dear Valued Guest, Thank you for taking the time to post a review! We're delighted to hear you had an excellent stay and encourage you to visit us again soon!

5
Everyone

It was clean, staff was very friendly. Definitely what I needed for a weekend getaway

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Dear Traveler: Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hampton Inn & Suites Madison West Management Team

4
Everyone

By on Aug 20, 2019

Review comment responded on Aug 21, 2019

Dear Valued Guest, It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Hampton Inn & Suites Madison West Management Team

5
Everyone

By on Jul 21, 2019

Review comment responded on Aug 21, 2019

Dear Valued Guest, It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Hampton Inn & Suites Madison West Management Team

Hampton Inn & Suites Madison-West

483 Commerce Dr, Madison, WI 53719
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