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Recent guest reviews

Perfectly fine place to stay. Reasonably priced during drop off.

Great facility. Wonderful breakfast. Helpful staff.

Great pool for the kids to enjoy

Only stayed for one night, traveling through but clean hotel, staff was friendly, room was clean, no major issues I had. Pool is designed for kids, family, but it can get excessively loud when theres a bunch of kids shouting. Probably due to the low ceilings echoing. Hot tub was nice and hot. Breakfast was usual eggs, waffles, yogurt bar standard at many hotels. I’d consider staying again.

The hot breakfast was outstanding. Coffee all hours of the day amazing! Microwave in the room would have been a plus!

Looks a little bit old.

We had a very enjoyable weekend

Kids have fun at the pool. Breakfast was well thought out, even as a grab and go, there was plenty of food.

Nice very clean rooms. Quite nice area

The pool and hot tub were great and so clean. The staff was always very friendly and accommodating. We really enjoyed our stay.

Reserved in Madison WI s/b MI called hotel they couldn’t help and can’t get through to anyone at orbitz for a refund. All automated. I know the room said no refundable but it was a true error while traveling and I would like a refund of my money. I have tried several times with the virtual agent and have gotten nowhere, tried the phone and the wait 1-2 hours. Please refund this as it was a true error. Thank you

The property is fantastic, we were treated above and beyond what they needed to do, I was very surprised how well they took care of us. I would definitely stay here again.

Personal text asking how our room was and if there was anything they could do for us made our stay extra nice. Great room and good breakfast.

It was clean, staff was very friendly. Definitely what I needed for a weekend getaway

Commerce Dr Madison WI

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Studio, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Madison-West

Everyone (14) Couples (5) Family (9) Other (1)
4
Family

Perfectly fine place to stay. Reasonably priced during drop off.

By on Sep 9, 2023

Review comment responded on Sep 10, 2023

Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

5
Family

Great facility. Wonderful breakfast. Helpful staff.

By , from Roseville on Aug 12, 2023

Review comment responded on Aug 14, 2023

Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

4
Everyone

By on Jul 17, 2023

Review comment responded on Aug 14, 2023

Thank you for the excellent review. We are truly sorry to hear about experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

5
Family Family with small children

Great pool for the kids to enjoy

By on Jun 17, 2023

4
Family with small children

Only stayed for one night, traveling through but clean hotel, staff was friendly, room was clean, no major issues I had. Pool is designed for kids, family, but it can get excessively loud when theres a bunch of kids shouting. Probably due to the low ceilings echoing. Hot tub was nice and hot. Breakfast was usual eggs, waffles, yogurt bar standard at many hotels. I’d consider staying again.

By on Jul 10, 2022

5
Everyone

By on Nov 15, 2021

5
Family

The hot breakfast was outstanding. Coffee all hours of the day amazing! Microwave in the room would have been a plus!

By on Nov 7, 2021

Review comment responded on Nov 9, 2021

Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. For your next visit all of our suites have microwaves in them.

4
Everyone

By on Sep 5, 2021

5
Business Business

Looks a little bit old.

By on Jul 25, 2021

Review comment responded on Aug 4, 2021

Thank you for taking the time out of your busy day to leave us a wonderful 5-star review. We hope if your travels bring you back to Madison, you will consider staying with us again. Safe Travels! Sincerely, Hotel Management Team

4
Family Partner Couples

We had a very enjoyable weekend

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Dear Valued Guest, Thank you for taking the time to leave a review. We hope that if your travels bring you back to Madison, you will consider staying with us again! Sincerely, Hotel Management Team

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