Skip to main content
Beginning of main content

Recent guest reviews

Friendly staff. Rooms very clean. Good breakfast.

Had a wonderful stay!! Nice clean property with nice breakfast and friendly staff.

Great place to stay. Staff was very pleasant and helpful. Only negative thing was ice machine on our floor did not work but used machine on main floor.

We had a great time at the hotel! The kids loved the pool and the beds are very comfortable. The breakfast was ok and they let us check in a little early!

Very comfortable rooms. Lots of space, especially with a private bedroom. We stocked kitchen. Food in the lobby every evening is a huge plus. Free parking and free WiFi.

The whole hotel was clean. The breakfast was good. The pool and hot tub worked and had adaquate room. Parkywas easy. Hotel had lots of dining within a short drive. When I stayed there were few guests and the hotel was very quiet.

Great suite and enjoyed my stay there, multiple places close within walking distance like a grocery store, sports bar and others.

We really enjoyed our stay. Breakfast was awesome. The pool and hot tub helped us relax. We even got a workout in using the fitness center. We’ll be back.

we glad we chose this hotel for the business trip. The check in and check out went smooth. The room was clean and the hotel services were execellent

I stayed here for 3 nights on a visit to family. The suite (4th floor out of 5) was comfortable for a single person: a small bedroom with TV, bathroom (bath/shower/toilet), separate wash basin, a well-equipped kitchen incl. fridge with freezer compartment, dishwasher, microwave, glassware, plates, utensils, etc., opening into a nicely arranged living area with desk, TV, couch, coffee table and more. The suite was quiet with virtually no noise from neighboring suites and no banging doors in the middle of the night or early mornings. Included breakfast was better than average at 3-star hotels. The hotel and room looked clean and well maintained, personnel was friendly and helpful. The surrounding area is developing, a large grocery store a block away, also a coffee shop, pizza/sandwich shop, bar in the immediate vicinity.

Nice hotel, staff is very friendly and helpful. Good breakfast and light dinner. Only 15 min from EPIC and they have a shuttle to take you and pick you up.

This hotel was only about 15 min from EPIC. Good breakfast in the morning and an OK light dinner in the evening. The room was clean and comfortable.

We arrived at the hotel after being given the possibility, although not a guaranty, of a roll-away bed on the [...]website. We were informed upon arrival that the hotel does not have roll-away beds, ever. That left us in a bit of a pinch, since our third child then did not have a bed. We were upgraded to a bigger suite for free by the hotel, [...]

Went there for a mini family reunion. Advised front desk to get adjoining room. Told no available adjoining room. The other family member room was noisy from a barking dog on one side and a loud TV from the other side. Breakfast was only so so. I asked the front desk staff if we could use a putter for the sports court. I had to repeat the request 3 times before understood by the staff who is also the operation manager for the property.(Clueless). When we told him the other family member with 2 children had to moved at night because of the noise he didn't care or listen. Basically ignoring us and said see you.

Everything was very good. The room was very clean and comfortable. The breakfast and dinner selection was large, we were impressed with the selection considering the reasonable rate that we paid.

We were just in town for one night and needed a place to stay. We found this hotel [...] and while it was a bit more expensive than others, it turned out to be well worth it. The complimentary breakfast was really good. The room was clean and perfect with everything a full kitchen would have except a stove. Full fridge with freezer, dishwasher, all the dishes. Super comfortable bed, great TV, everyone was friendly. Absolutely no complaints!

Commerce Dr Madison WI

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of West Towne Mall, Homewood Suites by Hilton Madison West is within 3 miles (5 km) of Elver Park. This 122-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 122 soundproofed accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. IPod docks, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.


Property features

Guests of Homewood Suites by Hilton Madison West have access to an indoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Bedrooms, 1 King and 2 Queens with Sofa bed

1 King Bed, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Studio, 1 King Bed, Accessible (3x3 Shower)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Guest reviews for Homewood Suites by Hilton Madison West

Everyone (6) Business (4) Couples (5) Family (5) Friends (2) Other (1)
5
Partner Couples

Friendly staff. Rooms very clean. Good breakfast.

By , from Madison on Mar 3, 2020

Review comment responded on Mar 3, 2020

Dear Avogs, Thank you for taking the time to share your review! We appreciate your kind feedback and are pleased to hear you had a great experience. We hope to see you again soon!

5
Everyone

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Thank you for the excellent review!

5
Family

By on Oct 7, 2019

Review comment responded on Oct 9, 2019

Dear Traveler: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again. Sincerely, Homewood Madison West Management Team

5
Family with small children

Had a wonderful stay!! Nice clean property with nice breakfast and friendly staff.

By , from Chicago on Jul 9, 2019

Review comment responded on Jul 9, 2019

Dear SGD: Thank you so much, we are thrilled that you had such a great time! We are glad you enjoyed the nice clean property with breakfast. I will be sure to let our staff know about your amazing shout out! Please let us know when you are returning so that we may provide you another great stay! Sincerely, Homewood Suites Madison West Management Team

5
Partner Couples

Great place to stay. Staff was very pleasant and helpful. Only negative thing was ice machine on our floor did not work but used machine on main floor.

By on May 13, 2019

Review comment responded on May 14, 2019

Dear Traveler, Thank you for taking the time to provide us with your honest feedback. While I'm very pleased that you enjoyed and found so many aspects of the hotel to be great, I'm truly sorry to hear you the ice machine did not work on your floor. I greatly appreciate you sharing how your experience was. Your comments will be discussed with our management team. Again, thank you and we very much hope you will consider staying with us again in the future. Sincerely, Homewood Suites Madison West Management Team

4
Family with small children Family

We had a great time at the hotel! The kids loved the pool and the beds are very comfortable. The breakfast was ok and they let us check in a little early!

By on Mar 25, 2019

Review comment responded on Mar 28, 2019

Dear Traveler: Tank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our nice clean pool area. We take great pride in providing a great breakfast. Thank you again for your great review. We look forward to serving you during your next stay with us. Sincerely, Homewood Suites Madison West Management Team

5
Everyone

By on Mar 12, 2019

Review comment responded on Apr 1, 2019

Dear Valued Guest, Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Homewood Suites Madison West Management

5
Business Business

Very comfortable rooms. Lots of space, especially with a private bedroom. We stocked kitchen. Food in the lobby every evening is a huge plus. Free parking and free WiFi.

By , from Grand Rapids, MI on Mar 12, 2019

Review comment responded on Mar 14, 2019

Thank you so much for this fantastic review! We hope to see you the next time you pass through Madison!

4
Everyone

By on Feb 25, 2019

Review comment responded on Apr 1, 2019

Dear Valued Guest, Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Homewood Suites Madison West Management

5
Everyone

The whole hotel was clean. The breakfast was good. The pool and hot tub worked and had adaquate room. Parkywas easy. Hotel had lots of dining within a short drive. When I stayed there were few guests and the hotel was very quiet.

By on Dec 31, 2018

Homewood Suites by Hilton Madison West

479 Commerce Dr, Madison, WI 53719
url importing http://www.orbitz.com/Madison-Hotels-Homewood-Suites-by-Hilton-Madison-West.h2270668-p2.Hotel-Reviews
There was an error importing /Madison-Hotels-Homewood-Suites-by-Hilton-Madison-West.h2270668-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Madison-Hotels-Homewood-Suites-by-Hilton-Madison-West.h2270668-p2.Hotel-Reviews