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Marriott Madison West

3.5 out of 5.0

Recent guest reviews

Traveling to Madison for family-related celebration. Marriott was offering rooms at reduced prices so I decided to stay at a nice hotel for a change. Good choice! Everyone from the front desk staff to the housekeeping employees was welcoming and friendly. I had a couple of requests and the front desk responded immediately to address my requests. Room was spacious, bed was great. Very clean. Lots of towels! Had a wonderful stay. Highly recommended.

I stayed at the hotel for two nights and the first night I woke up to the fire alarm hanging from the ceiling, previously held by duct tape. The bed is very worn and has a mattress pad on it. The onsite Restuarant has a very minimal and overpriced menu, the food was bland. The grilled cheese tastes like it was buttered with Pam spray and cheese curds were used as a the cheese. The tomato bisque was tomato sauce.

The staff are all very friendly and very helpful. The downside to this hotel is that it is located right on the highway. I've stayed twice and always get stuck on the highway side which makes it incredibly hard for me to sleep (I'm used to forest noise not car noise). If you get a room away from the highway then it would be great!

Had a conference in the hotel. The layout of the rooms were nice. Rooms were not cold like some others were this past winter. Hotel room was conferrable and the staff was very friendly.

This Marriot is right next to the highway, a major shopping center and several mid-priced restaurants. The breakfast buffet is a great way to start the day and there always a crowd around the bar at night. It's priced a bit high, compared to the surroundings, but that's for you to decide.

the location and amenities were fine the rooms need updating in the worst way. The furniture is outdated as is the wallpaper and carpet. I had a friend who travels all over the world stop by and could not believe how outdated the furnishings are. The bathroom was acceptable though.

Great value! In town over homecoming weekend. We were happy to get such a nice hotel at a decent price. The shuttle driver actually dropped us off in front of our son's apartment complex - now that's great service!

What once used to be a great place to stay has become no more than a place to sleep when in the Madison area. It's nice that it has dining within the motel, but the cost makes it prohibitive to eat there. I was about to gag when I used the one cup coffee maker (that's really cheap on the motel's part) and found that it was full of water from the room's last motel guest. This visit convinced me that maybe I should stay at another motel nearby.

Not a bad place but this place costs more than the courtyard down the room and the rooms aren't nearly as nice as the Middleton Courtyard. Courtyard you get free wireless and here they charge $12.00. In my opinion this property should charge less than the courtyard and the courtyard should charge more than this property. Also the T.V. was old and the remote was old and antiquated compared to most properties today, especially one that is charging close to $200 a night and at the high end in Madison, WI

i was very happy with our one nite stay.

We enjoyed our stay at this hotel. Very friendly staff, great location. Many restaurants and shops close by. The only negative thing we found was that our friends who booked a room by calling the hotel directly received a $100 promotional voucher for their next stay when they checked out. We were told we did not qualify since we booked our room online thru [...] That was a bummer.

Average Hotel at best, and not up to Marriott standards. Look and feels like a dead refurbished hotel. Location was good.

Located in a convenient neighborhood, the rooms were clean, the lobby attractive, and the front desk service was truly outstanding. Would definitely stay there again when in the Madison Area.

very well kept up close to everything - good value

This Marriott is not up to Marriott standards. It is the tackiest Marriott I have ever seen. The center is totally open and goes upward for many floors adorned with artificial hanging plants. They are tucked into every nook and cranny of the hotel including by the elevators. There are only two elevators and the wait going up or down can be long. There is not a small shop to buy even a cup of coffee. An employee told me, We used to have a Starbuck's. It's good I was very busy with family matters so I did not have to spend alot of time there. The pool and spa areas were very well maintained and the staff was very friendly.

A nice location if you choose not to be in the thick of it all in downtown Madison. There were many nice restaurants to choose from- upscale to drive-thru. The only negative was the bathroom seemed to be a little run down. Very comfortable bed. We will stay at this hotel again.

1313 John Q Hammons Dr Madison WI

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Marriott Madison West places you within a mile (2 km) of Capital Brewery and Death's Door Spirits Distillery. This 3.5-star hotel has 292 guestrooms and offers conveniences like a restaurant, an indoor pool, and a free airport shuttle. National Mustard Museum and Pleasant View Golf Course are also near this Madison hotel.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All 292 air-conditioned rooms provide coffee makers, free weekday newspapers, and phones. Guests can expect WiFi, wired Internet, and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities.


Property features

At Marriott Madison West, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 8.00 per night, or you can take advantage of the free airport shuttle during limited hours. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Concierge Room, Room

Full 2 | King 1 | Sleeps 5

Studio, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Suite, 1 Bedroom

King 1 | Sleeps 5

Guest reviews for Marriott Madison West

Everyone (2) Business (7) Couples (3) Family (1) Friends (2) Other (1)
5

friendly, efficient staff makes all the difference

Everyone

Traveling to Madison for family-related celebration. Marriott was offering rooms at reduced prices so I decided to stay at a nice hotel for a change. Good choice! Everyone from the front desk staff to the housekeeping employees was welcoming and friendly. I had a couple of requests and the front desk responded immediately to address my requests. Room was spacious, bed was great. Very clean. Lots of towels! Had a wonderful stay. Highly recommended.

By , from Salt Lake City UT on May 17, 2016

3

outdated hotel and uncomfortable

Everyone

I stayed at the hotel for two nights and the first night I woke up to the fire alarm hanging from the ceiling, previously held by duct tape. The bed is very worn and has a mattress pad on it. The onsite Restuarant has a very minimal and overpriced menu, the food was bland. The grilled cheese tastes like it was buttered with Pam spray and cheese curds were used as a the cheese. The tomato bisque was tomato sauce.

By , from Chicago on Apr 7, 2016

4

nice hotel - sits next to highway

BusinessTravelers

The staff are all very friendly and very helpful. The downside to this hotel is that it is located right on the highway. I've stayed twice and always get stuck on the highway side which makes it incredibly hard for me to sleep (I'm used to forest noise not car noise). If you get a room away from the highway then it would be great!

By on Jun 26, 2014

5

conference meeting

BusinessTravelers

Had a conference in the hotel. The layout of the rooms were nice. Rooms were not cold like some others were this past winter. Hotel room was conferrable and the staff was very friendly.

By on Mar 20, 2014

4

super convenient

BusinessTravelers

This Marriot is right next to the highway, a major shopping center and several mid-priced restaurants. The breakfast buffet is a great way to start the day and there always a crowd around the bar at night. It's priced a bit high, compared to the surroundings, but that's for you to decide.

By on Aug 11, 2013

2

the hotel needsbwork

BusinessTravelers

the location and amenities were fine the rooms need updating in the worst way. The furniture is outdated as is the wallpaper and carpet. I had a friend who travels all over the world stop by and could not believe how outdated the furnishings are. The bathroom was acceptable though.

By on Nov 20, 2011

4

very happy with this hotel!

GetawayWithFriends

Great value! In town over homecoming weekend. We were happy to get such a nice hotel at a decent price. The shuttle driver actually dropped us off in front of our son's apartment complex - now that's great service!

By on Oct 17, 2011

3

a place to sleep

Couples

What once used to be a great place to stay has become no more than a place to sleep when in the Madison area. It's nice that it has dining within the motel, but the cost makes it prohibitive to eat there. I was about to gag when I used the one cup coffee maker (that's really cheap on the motel's part) and found that it was full of water from the room's last motel guest. This visit convinced me that maybe I should stay at another motel nearby.

By on Sep 3, 2011

3

not the best deal in town

BusinessTravelers

Not a bad place but this place costs more than the courtyard down the room and the rooms aren't nearly as nice as the Middleton Courtyard. Courtyard you get free wireless and here they charge $12.00. In my opinion this property should charge less than the courtyard and the courtyard should charge more than this property. Also the T.V. was old and the remote was old and antiquated compared to most properties today, especially one that is charging close to $200 a night and at the high end in Madison, WI

By on Sep 21, 2010

4

very good for large meetings

Couples

i was very happy with our one nite stay.

By on Mar 30, 2010