We love the social hour.The bartender was great! The beds were very comfortable and the breakfast buffet was delicious. We are a little disappointed that the hot tub wasn’t functioning and the pool was very warm. But overall we had a great time and would definitely come back again.
Great location and no issues.
Great property and location Not allowed to receive Hilton Honor point if you book thru Orbitz I had 2 rooms for 3 nights Missed a lot of points Next time I will have to book directly with Hilton
Nice hotel
The breakfast is awesome. I love the hotel setup. Staff was very friendly and helpful. The rooms are starting to show their age and could be updated.
Staff at front desk, evening reception, and breakfast very friendly and helpful. Great location to enjoy local shopping and restaurants. Pleased with safety and precautions including reserving work-out room/pool area.
The check-in process was great with Adam. He was informative and very professional. The bedroomroom was large, but the bathroom was small and a bit “old school”. The tub was stained and looked like it should be re-grouted. When I went to brush my teeth, I noticed that the water had a yellow tint to it. I was pretty grossed-out so I called the front desk to let them know and see what could be done about it. The front desk attendant (Cassie) told me the boiler/water heater had just been reset and to let the water run for a while and it should be fine. I let the water run for about 5 minutes and it still was not clear. When I flushed the toilet, even the water from the tank was yellowish brown. We just couldn’t understand why nobody called us to tell us to not use the water until it all was back to normal. My husband and I decided we didn’t want to stay in that room anymore after that and we went down to the front desk to speak to someone and see what we could do. The attendant said there was a possibility of that happening in any room and offered us a free item from the market as a consolation. After that, we were very disappointed and ended up canceling the rest of our stay and decided to go to another hotel. My husband called the GM to put in a formal complaint. I wouldn’t recommend this hotel and I certainly won’t return.
Everything was great! Love the breakfast. Happy Hour isn’t the same, but what is during Covid?!
ROOM WAS COLD,SMALL,SHOWER NOT GOOD , BAD DESIGN, MOVE ON!!!!
We have stayed here before. Comfortable hotel with restaurants nearby. Would have liked the bathroom cleaner, but would stay here again
Location and price.
The customer service is top notch. I’ve stayed here many of times and every time they are just amazing w any requests
We were there for a wedding and checkin is after 3. It was after 5 before we could get in our room. The reception was held there and it was an hour late due an error of hotel staff. Shower had no power. Staff had excuses for everything
Located 1 mi (1.6 km) from Brookfield Square Mall, Embassy Suites by Hilton Milwaukee Brookfield is within a 10-minute drive of other popular attractions like Wisconsin State Fair Park. This 3.5-star hotel has 203 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel serves as home to a restaurant, which has garden views, along with a bar. For a nice break, mingle with other guests at the free daily manager's reception.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Sofa beds, living rooms, and dining areas are other standard amenities. Housekeeping is available on request.
Guests staying at Embassy Suites by Hilton Milwaukee Brookfield enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
We love the social hour.The bartender was great! The beds were very comfortable and the breakfast buffet was delicious. We are a little disappointed that the hot tub wasn’t functioning and the pool was very warm. But overall we had a great time and would definitely come back again.
On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit us again soon and if there is anything I can do personally to assist with a return visit, please do not hesitate to contact me. Thank you for taking the time to share your positive experience with us and Orbitz!
Great location and no issues.
Thank you so much for your feedback! We hope to see you again soon :)
Great property and location Not allowed to receive Hilton Honor point if you book thru Orbitz I had 2 rooms for 3 nights Missed a lot of points Next time I will have to book directly with Hilton
Thank you for your feedback, we look forward to future stays with you as our guest.
Nice hotel
Thank you! We value your responses.
The breakfast is awesome. I love the hotel setup. Staff was very friendly and helpful. The rooms are starting to show their age and could be updated.
Thank you for staying with us!
Staff at front desk, evening reception, and breakfast very friendly and helpful. Great location to enjoy local shopping and restaurants. Pleased with safety and precautions including reserving work-out room/pool area.
Thank you so much for your review we appreciate your feedback!
Hello, Thank you so much for your feedback!
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.