Hotel room was nice and clean. It was more then expected
All of it good people . Guard at front door wasn't very nice Tuesday night
I loved the hotel! It was very clean and spacious. The staff and service was great. The only downfall was calling room service with no answer. Besides that I enjoyed everything. They take pride and are very onto keeping the facility safe,clean and taking temperatures at all times. Great stay! Would do it all over again(:
Loved the walk-in shower. Spacious room and great view!
New SWANKY CASINO nice getaway good food and clean
Pleasantly surprised with the cleanliness and friendliness of the staff. Would stay here again and recommend it to friends. Overall was a great getaway. Only unpleasant experience was the security guard at the 2nd floor door. Understand he has an important and difficult job to do but it was not necessary to be rudely screaming at everyone just trying to follow his confusing vague directions. Made people wait in the long line for the casino floor to show ID so they could enter the GIFT SHOP?
It has everything you need. No need to leave. Staff is friendly and helpful.
Like casino on property and elevators access was great
the staff was very friendly and helpful. the room was comfortable and spacious. great view from the room.
All employees were very cordial and went out of their way to help.
Love the room! Staff was awesome! Clean and organized.
Everyone was very polite and always willing to answer any questions. The room was a pleasant surprise as it was very clean and comfortable.
Marquette University is a short stroll from Potawatomi Hotel & Casino, and other popular attractions like Harley-Davidson Museum are within a mile (2 km). This 4.5-star hotel has 500 rooms and welcomes guests with 3 restaurants, a casino, and free in-room WiFi.
Enjoy dining at Canal Street Café, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.
Potawatomi Hotel & Casino's 500 rooms provide iPod docks, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free bottled water, safes, and ironing boards. Housekeeping is available on request.
Built in 2014, the brand new Potawatomi Hotel & Casino offers a casino, a gift shop, and a reception hall. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a TV in a common area, a porter/bellhop, and an ATM.
Hotel room was nice and clean. It was more then expected
All of it good people . Guard at front door wasn't very nice Tuesday night
Hello! Thank you for the positive rating. I'm glad you met some good Team Members while you were here. I will remind our Security Department Managers to reiterate the importance of always being nice to all of our guests. Dominic - Guest Relations
I loved the hotel! It was very clean and spacious. The staff and service was great. The only downfall was calling room service with no answer. Besides that I enjoyed everything. They take pride and are very onto keeping the facility safe,clean and taking temperatures at all times. Great stay! Would do it all over again(:
Hello Semetria! I am glad to hear that you enjoyed your stay with us! I do apologize about the room service issue. Since we do not currently have dine in options, guests staying in the hotel often use room service and it can get very busy at times. I am glad to hear that you will visit again. Kindest regards, Nancy
Loved the walk-in shower. Spacious room and great view!
Hi Allison! Thank you for rating us 5 out of 5! Dominic - Guest Relations
Hello! Thank you for the positive rating. Dominic - Guest Relations
New SWANKY CASINO nice getaway good food and clean
Hi T2! Thank you for the positive rating. I'm happy to hear that you were satisfied with your visit. Dominic - Guest Relations
Pleasantly surprised with the cleanliness and friendliness of the staff. Would stay here again and recommend it to friends. Overall was a great getaway. Only unpleasant experience was the security guard at the 2nd floor door. Understand he has an important and difficult job to do but it was not necessary to be rudely screaming at everyone just trying to follow his confusing vague directions. Made people wait in the long line for the casino floor to show ID so they could enter the GIFT SHOP?
Hello, I am glad you enjoyed your visit with us and do apologize for the negative experience with our Security staff. I agree being rude and yelling is very inappropriate and I will share your comments with Security Management. Kindest regards, Nancy
It has everything you need. No need to leave. Staff is friendly and helpful.
Hello, I am glad you had a nice time and enjoyed your stay with us. I hope you visit again soon. Kindest regards, Nancy
Hello, Thank you for taking the time to rate your stay with us! Kindest regards, Nancy
Like casino on property and elevators access was great
Hi TheOnlyOne! Thank you for the positive rating. I'm glad you enjoyed your stay. Dominic - Guest Relations
Hello! Thank you for rating us 5 out of 5! I'm glad that we exceeded your expectations. I'm looking forward to your next visit. Dominic - Guest Relations