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Recent guest reviews

Very clean room, friendly staff, easy check-in/out and Valet. Will stay here again.

Friendly Staff, Clean Rooms, over all a great experience to visit Milwaukee!

Room was spacious and beautiful. Loved the bathroom. Problem was lack of staff. Couldn’t eat in cafe because not enough staff. Had a hard time getting someone to help open the sofa bed. Did get someone to help.

No microwave in rooms so you can't warm up any leftovers! That is a huge disappointment, so much so we probably would never stay there again! Will definitely will consider a different hotel if we consider returning for the casino. Two employees at front dest had an attitude & was very short when asked questions. We however liked the security around every area & the fact you have to use your room key to access elevators is a huge thumbs up for me!

Very friendly front desk & clean

Fff

We had a great time but the limited staff for the hotel and dining made things very inconvenient. The room was very nice and clean but we couldn’t get the room cleaned over the 3 nights we stayed. The casino was very clean and fun. Really big too!

NO MICROWAVE !!!!! THAT WAS THE ONLY DOWN FALL. EVRYTHING ELSE WAS GREAT. WHAT IS THE DIFFENT FROM THE REFRIGERATOR ?? BEING IN THE ROOMS PEOPLES ARE USEING THAT. SO WHY NOT THE MICROWAVE AS WELL !!!

Always a great place to stay. Clean & staff is friendly. The only downfall this time was the food court was closed & the bar & grill was a pain getting food & finding a spot at the bar...but it was all caused by covid restrictions sooo...

Location

Loved the express elevator

Security staff not friendly/aprochable

West Canal Street Milwaukee WI

Hotel highlights

  • Walking distance to Potawatomi Bingo Casino and Marquette University
  • Free WiFi and wired Internet in rooms
  • Free covered valet and secured self parking
  • Onsite dining

Marquette University is a short stroll from Potawatomi Hotel & Casino, and other popular attractions like Harley-Davidson Museum are within a mile (2 km). This 4.5-star hotel has 500 rooms and welcomes guests with 3 restaurants, a casino, and free in-room WiFi.


Dining

Relish the American cuisine at Canal Street Café, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 8:00 AM to noon.


Rooms

Potawatomi Hotel & Casino's 500 rooms provide iPod docks, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards. Housekeeping is available on request.


Property features

Built in 2014, the brand new Potawatomi Hotel & Casino offers a casino, a porter/bellhop, and a banquet hall. If you plan to drive, free valet parking is available. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this luxury hotel include a TV in a common area and an ATM.

Room options

Signature Room, 1 King Bed

1 King Bed | Sleeps 4

Junior Suite

1 King Bed and 1 Queen Sofa Bed | Sleeps 6

Deluxe Room, 1 King Bed with Sofa bed, Corner

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Superior Suite

1 King Bed and 1 Queen Sofa Bed | Sleeps 5

Guest reviews for Potawatomi Hotel & Casino

Everyone (37) Couples (23) Family (18)
5
Friends

Very clean room, friendly staff, easy check-in/out and Valet. Will stay here again.

By on May 16, 2022

Review comment responded on May 16, 2022

Hi Melissa! Thank you for rating us 5 out of 5! I'm glad that you enjoyed your stay. See you next time! Dominic - Guest Relations

5
Partner Couples

Friendly Staff, Clean Rooms, over all a great experience to visit Milwaukee!

By on Mar 1, 2022

Review comment responded on Mar 1, 2022

Hello Yovanka, I am so glad to hear that you had such a nice stay with us and our fine city! I do hope you visit again soon! Kindest regards, Nancy

4
Friends

Room was spacious and beautiful. Loved the bathroom. Problem was lack of staff. Couldn’t eat in cafe because not enough staff. Had a hard time getting someone to help open the sofa bed. Did get someone to help.

By on Feb 23, 2022

Review comment responded on Feb 23, 2022

Hello Doreen, I am glad you enjoyed your room! I do apologize about the staff shortage in our restaurant and that it took some time for assistance with your sofa bed. I do hope you visit us again and your experience is more satisfying! Kindest regards, Nancy

3
Partner Couples Friends

No microwave in rooms so you can't warm up any leftovers! That is a huge disappointment, so much so we probably would never stay there again! Will definitely will consider a different hotel if we consider returning for the casino. Two employees at front dest had an attitude & was very short when asked questions. We however liked the security around every area & the fact you have to use your room key to access elevators is a huge thumbs up for me!

By on Feb 21, 2022

Review comment responded on Feb 21, 2022

Hi Veronica! Thank you for taking the time to share your experience with me. Microwaves are only available in our suites. I'm sorry that a Front Desk Agent was rude. I will definitely let Hotel Management know. For future reference, please ask to speak with a Supervisor of the Front Desk at the time of your stay. I hope you will visit us again. Dominic - Guest Relations

5
Everyone

By , from Huntington Beach on Dec 27, 2021

5
Everyone

By on Dec 20, 2021

5
Partner Couples

Very friendly front desk & clean

By on Dec 14, 2021

Review comment responded on Dec 14, 2021

Thank you Samiyah for your review. I hope that you will be join on on a future visit. Best Regards, Dana

3
Everyone

By on Nov 23, 2021

5
Everyone

Fff

By , from Baraboo on Nov 23, 2021

Review comment responded on Nov 24, 2021

Hi Joshua! Thank you for rating us 5 out of 5! Dominic - Guest Relations

4
Family

We had a great time but the limited staff for the hotel and dining made things very inconvenient. The room was very nice and clean but we couldn’t get the room cleaned over the 3 nights we stayed. The casino was very clean and fun. Really big too!

By on Nov 20, 2021

Review comment responded on Nov 20, 2021

Thank you for sharing your experience Beau. Unfortunately at this time we are not doing everyday cleaning for stayovers. You may always contact the Front Desk if there is anything that you need while staying. I hope you will have another opportunity to visit as we are committed to providing the best entertainment experience in the Midwest. All the Best, Dana

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