check in was awfull
The staff was so polite and very helpful. Loved that the hotel was right off the interstate. It was easy to get back and forth to downtown Milwaukee.
Wondeful staff up front, loved being treated nice when u come from out of state. Had an issur at other hotel so was amazing coming in with no issues and a smile.
Courteous staff and clean facilities. Highly recommend
Pool was being painted to it smelled like paint all over the place. Plus no pool. I came back from work one evening and my door was standing wide open snd apparently it had been mist of the day. Very unnerving.
Easy access from expressway
The rooms are nice and clean, friendly housekeepers, we didnt like that the elevator is so far away from the main lobby, as my husband is disabled and has a hard time walking, no contiental breakfast, and pool was closed for maintenance.
Overall nice hotel for the price
The tv wasn’t working in our room and had to call the front desk to be moved to a new room. In the new room, the bathroom tub was dirty and the carpet had crumbs by the table. We called front desk again and was again moved to another room. It was frustrating and time consuming and caused us to be late to a wedding reception.
Very clean and tidy. Employees were very welcoming and had a sense of humor. Will be returning when I need another getaway.
Very clean and quiet
The room is very modern and spacious. Bed and accent chair is extremely comfortable.
Location
Bugs discovered in bed. Mold and mildew in bathrooms. No wash towels. TV didn't work. Dirty common areas. No hotel sign. No restaurant. Needs attention for cleaning and construction. Falling apart.
The elevator, room and hallway smelled like pot. Our room was never cleaned in 3 days, we were able to get glean towels one day, but the next they told us there was no clean laundry and left it at that. I was hung up on by the front desk when I asked about the room cleaning. I filed a complaint with corporate but have not heard back. Would not recommend
Located within a leisurely stroll of Brookfield Square Mall, Brookfield Milwaukee Hotel is within a few miles (5 km) of New Berlin Hills Golf Course. This 128-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
For your convenience, a buffet breakfast is served for a fee weekends from 7:00 AM to 10:00 AM.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer designer toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Brookfield Milwaukee Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
check in was awfull
So glad you enjoyed your stay with us we hope to see you again soon.
The staff was so polite and very helpful. Loved that the hotel was right off the interstate. It was easy to get back and forth to downtown Milwaukee.
Thank you for your review. We are glad you enjoyed your stay. We look forward to having you again soon.
Wondeful staff up front, loved being treated nice when u come from out of state. Had an issur at other hotel so was amazing coming in with no issues and a smile.
Thank you for your review. We are glad you enjoyed your stay! We look forward to seeing you again.
Thank you, for your review
Courteous staff and clean facilities. Highly recommend
Thank you for the great review! I will surely share this with the staff. We are glad you enjoyed your stay and the staff took good care of you! We look forward to seeing you again soon.
Pool was being painted to it smelled like paint all over the place. Plus no pool. I came back from work one evening and my door was standing wide open snd apparently it had been mist of the day. Very unnerving.
Good Morning, I apologize for the pool paint smell, sometimes it is hard to control that with it being in the enclosed area that is part of the common areas. As for the door open, know we take security very seriously, and I have already addressed this with the housekeeping team, and management staff. We hope we will see you again, to show you how amazing this property really is.
Easy access from expressway
The rooms are nice and clean, friendly housekeepers, we didnt like that the elevator is so far away from the main lobby, as my husband is disabled and has a hard time walking, no contiental breakfast, and pool was closed for maintenance.
Overall nice hotel for the price
I'm sorry you had a bad check in experience we pride ourselves on our great customer service. If you would like to tell me more of what happened please send me a email.