Skip to main content
Beginning of main content

Recent guest reviews

Not friendly

No early checkin allowed even when rooms are clean. Very inconvenient. I will never stay here again nor will I recommend

Very nice staff. Loved our room. It could’ve used a painting touch up and a new remote for the tv (only two buttons worked), but other than that it was clean and the bed was super cozy.

The location was convenient. The staff was beyond pleasant. Everyone happy & smiling. They would greet me with a pleasant hello. The breakfast was really nice. There were many choices, and the food was fresh and plentiful. The room was very clean and comfortable.

I liked the convenience of having a room on the first floor very near the lobby and breakfast area. The staff was very helpful and pleasant. I found the parking a bit difficult. If one arrives later in the evening there are not enough parking places available.

This hotel - even in covid times, was very courteous, provided everything from food to room service very well. Kudos to the team! 5 Star performance.

All the staff we talked to were friendly and helpful. The access to the hotel was a bit confusing, especially the one way entrance.

Decent place,. Good pruce

Property attracts the building trade workers who need a place to stay as they do there jobs from out of state.The place is just generally truck friendly

Great. Terrific. That’s all I have to say. Don’t like 50 character minimum.

Great hotel: clean, comfortable, great breakfast. Will stay again.

One of the things that we look for when booking a hotel are their amenities. We bike this hotel because it had a pool and hot tub. When we went to use the hot tub and pool, the hot tub was closed. They should state that prior to booking reservations Ave we would have liked for someplace else. Another issue was we could hear people outside and in the hallway constantly. Not very good sound proofing. Their must have been a high school convention or tournament because there was a ton of young men. When we went to get the complimentary breakfast, there was no place to sit and we had to wait almost an hour to get our food and take it to our room to eat. On a positive note, the front staff personnel was amazing. The day we checked in I explained that I work graveyard registered nurse at a local hospital and if possible I would like to check in early in order to nap. They didn't have the room we requested, a king single, but they allowed us to check in a couple hours early into a double so I could try and rest.

N Grandview Boulevard Pewaukee WI

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Waukesha County Expo Center, Best Western Waukesha Grand places you within a few miles (5 km) of Center Court Sports Complex. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free long-distance calls.


Property features

Guests staying at Best Western Waukesha Grand enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western Waukesha Grand

Everyone (30) Couples (8) Business (8) Family (22) Friends (1)
1
Family

Not friendly

By on Sep 15, 2022

Review comment responded on Sep 17, 2022

Dear Rod,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disappointment with the service you received. It's important to us that all our guests feel welcome, and we'll speak with our staff about your comments. If you're in the area again, we'd appreciate another chance to impress you.

1
Family

No early checkin allowed even when rooms are clean. Very inconvenient. I will never stay here again nor will I recommend

By on Sep 10, 2022

Review comment responded on Sep 13, 2022

Dear Val,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with our check-in process. There are several factors that enter into decisions around arrivals, and we apologize we were unable to meet your expectations. Kind regards and safe travels in the future.

2
Everyone

By on May 29, 2022

5
Partner Couples

Very nice staff. Loved our room. It could’ve used a painting touch up and a new remote for the tv (only two buttons worked), but other than that it was clean and the bed was super cozy.

By on Mar 27, 2022

Review comment responded on Mar 30, 2022

Dear Morgan, It is amazing to see that our fantastic staff and super comfy bed were the highlights of your visit. We hope you were able to get plenty of R&R during your visit. Thank you so much for choosing Best Western Waukesha Grand. We can't wait to welcome you back again soon.

5
Business Business

The location was convenient. The staff was beyond pleasant. Everyone happy & smiling. They would greet me with a pleasant hello. The breakfast was really nice. There were many choices, and the food was fresh and plentiful. The room was very clean and comfortable.

By on Feb 22, 2022

Review comment responded on Feb 22, 2022

Thankyou so much!!! I'm glad that you enjoyed your stay with us. Enjoy the rest of your week and we hope to see you again in the future.

4
Everyone

By on Nov 1, 2021

5
Everyone

I liked the convenience of having a room on the first floor very near the lobby and breakfast area. The staff was very helpful and pleasant. I found the parking a bit difficult. If one arrives later in the evening there are not enough parking places available.

By on Oct 18, 2021

Review comment responded on Oct 21, 2021

Dear Clarence, We're delighted to hear you were pleased with your room location and our friendly service during your stay at Best Western Waukesha Grand. We appreciate the insight about parking and are sure future guests will too. Please keep us in mind for lodging again.

5
Family Family with small children

This hotel - even in covid times, was very courteous, provided everything from food to room service very well. Kudos to the team! 5 Star performance.

By on Aug 7, 2021

Review comment responded on Aug 9, 2021

We're delighted you enjoyed your stay at Best Western Waukesha Grand! It's great to know that our exceptional service impressed you. Thank you for your kind words. Please come see us again soon.

4
Partner Couples

All the staff we talked to were friendly and helpful. The access to the hotel was a bit confusing, especially the one way entrance.

By on Jun 28, 2021

Review comment responded on Jun 30, 2021

Here at Best Western Waukesha Grand, you can always count on a friendly and warm atmosphere. We're thrilled to receive your compliments regarding the warm hospitality of our team, and we will gladly share your review with our staff. We will also discuss the issue you have described, and we appreciate the time you took to let us know how we can improve. It was a pleasure to call you our guest. We wish you safe and memorable travels, and we look forward to seeing you again soon!

5
Family

Decent place,. Good pruce

By on May 28, 2021

Review comment responded on Jun 1, 2021

Thankyou!!

url importing http://www.orbitz.com/Milwaukee-Hotels-Best-Western-Waukesha-Grand.h663812-p2.Hotel-Reviews
There was an error importing /Milwaukee-Hotels-Best-Western-Waukesha-Grand.h663812-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Milwaukee-Hotels-Best-Western-Waukesha-Grand.h663812-p2.Hotel-Reviews

Frequently asked questions