In a great spot with several restaurants nearby
No TV service first day of our stay. Awakened at 3am our second night with someone screaming the hall. Too afraid to go look.
The property is located adjacent to the convention center and there are loads of dining options in the area. Unfortunately, a big part of the reason we booked at this hotel was for the outside pool but it was closed. The rooms are ok, but the bathroom could use a good bleaching and the windows were so filthy they were difficult to see through. An elevator that is under construction is still in service with only pink foam insulation on the walls. Overall, it was disappointing. Especially with the coffee shop being closed and the outdoor pool not being open.
Women at breakfast counter didn’t wear a mask or gloves when handling food. Also, TV set was broken and took 3 days to get it fixed.
Clean but dated. Comfortable bed. Nice buffet at breakfast
All was great room buffet parking work out facility
Older needs upgrading mattress needs changing out no compute plugs
No greeting when I checked in and person was really short. There was no hair dryer nor microwave. The room was really outdated. When I checked out they weren't able to give me a receipt of my room charges. Very unprofessional. I would never stay there again.
Very nice hotel, the staff was nice and friendly, she helped us extended the check out time to 2pm after she heard that we may not be able to come back at 12pm due to a business lunch. The hotel is very clean and the amenities are all good.
Room was not ready for guaranteed check in time. Never got the phone call when room was ready.
Great facilities. I love the gym, indoor pool, on site Starbucks, and restaurant. The staff is nice. Beds are comfortable and bedding is high quality- down comforter and pillows. My family and I always stay here when visiting.
Non-smoking rooms with adjacent room with smoker made room smell smokey
Updated, but not completely. They reused the old light switch covers, which were dirty. Room was very small and hallways were drafty
Excellent hotel, clean, comfortable, very affordable, extremely nice and helpful staff!
Nice, but it is an older facility. Staff was very nice.
I'v stayed at this hotel before . It's a great location. The rooms are kind of small. The bathrooms are definitely small. Probably a little higher price than it should be but it's clean and convenient.
Located within a leisurely stroll of Brookfield Square Mall, Sheraton Milwaukee Brookfield Hotel is within a few miles (5 km) of New Berlin Hills Golf Course. This 3.5-star hotel has 388 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start weekdays with to-go breakfast, available for a fee from 4:00 AM to 9:00 AM.
Sheraton Milwaukee Brookfield Hotel's 388 rooms are recently renovated and provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are other standard amenities.
At Sheraton Milwaukee Brookfield Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
In a great spot with several restaurants nearby
No TV service first day of our stay. Awakened at 3am our second night with someone screaming the hall. Too afraid to go look.
We do apologize for the service outage due to some upgrades to the system. We will have it ready for your next visit.
The property is located adjacent to the convention center and there are loads of dining options in the area. Unfortunately, a big part of the reason we booked at this hotel was for the outside pool but it was closed. The rooms are ok, but the bathroom could use a good bleaching and the windows were so filthy they were difficult to see through. An elevator that is under construction is still in service with only pink foam insulation on the walls. Overall, it was disappointing. Especially with the coffee shop being closed and the outdoor pool not being open.
Thank you for sharing your experience. We were delayed in getting our outdoor pool opened due to some mechanical issues. Happy to say that it is open now. The hotel does have some renovation work taking place. Our guestrooms are divided into 3 buildings so we have the luxury of working in one building at a time so as not to disturb our guests. The elevator that you are referring to was being used to remove furniture at the front end of the project. The weekend you were with us a tough one for all us. The hotel filled up very quickly and the staffing levels are still low. We work daily to interview, hire and train new employees to bring things back to "pre-covid" levels. Please accept my sincere apologies for missing the mark during your stay and thank you for patience. Regards,
Women at breakfast counter didn’t wear a mask or gloves when handling food. Also, TV set was broken and took 3 days to get it fixed.
Thank you for taking the time to provide your feedback. We have addressed your concerns with the departments accordingly. We hope to see you soon in the near future.
Clean but dated. Comfortable bed. Nice buffet at breakfast
Thank you for staying with us at the Sheraton Milwaukee Brookfield. We appreciate you taking the time to share your feedback with ourselves and other travelers. It is our top priority to ensure all guests feel at home when with us and look forward to seeing you again soon. Best Wishes, Molly Wilson Assistant General Manager
All was great room buffet parking work out facility
Good Morning, Thank you for choosing to stay with us here at the Sheraton Milwaukee Brookfield. We appreciate you taking the time to provide us and other travelers with feedback pertaining to your recent stay with us. Please feel free to contact the property if there is anything additional you'd like to share or if you need assisting with finding your perfect room. Best Wishes, Molly Wilson Assistant General Manager
Thank you for staying with us we hope to see you soon!
Older needs upgrading mattress needs changing out no compute plugs
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Milwaukee Brookfield Hotel.
Hope you have also tried our Craft room the bar and restaurant on priority. Let us know your favorite eatery?