- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- The seasonal pool is open from June to August.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
Sheraton Milwaukee Brookfield Hotel
3.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 112 reviews
This hotel is most popular for:
Recent guest reviews
After notifying front desk of smoke coming from adjoining room, nothing was done to change my room or stop smoker. This went on an additional three nights. At checkout I was given the trained response " Oh we are so sorry"
People next door were loud and felt they were in my room! Paper thin door to ajoining room
The toilet did not smell real clean. The tub and toilet were too close together. The door for the toilet area was almost in the way.
Too many screaming kids in halls after midnite That's all
Bathroom was small. The covers made a lot of noise. Building could use a little some work.
Good basic services. Clean rooms and very courteous staff. We would use this facility again if needed.
The guy w no shoes and no shirt in the lobby was a little weird.
Lamps, lampshades, mirrors, wiring etc clogging the entire hallway. Loud staff and construction workers working early in the morning to wake you up. No lightbulbs in any lamps- literally no lighting in the room!
Nice hotel with excellent breakfast. The buffet is worth the extra few bucks on the reservation.
The rooms were clean and the staff is very friendly
We went to MI to meeting our friends and decided to stay in Sheraton. It was our first ever stay in Sheraton and it turned out to be best stay. Thanks
Travis at the restaurant was great. One of kids has food allergies and he helped us immensely. It can be difficult to eat at restaurants with him. Was not thrilled about our key cards being deactivated after we had two reservations that were linked. We had to walk around the facility very late at night with young children. Then had to wait 20 mins for assistance as there was only one person at the desk and many waiting. Finally 3 people showed up to help.
Always enjoy my stays at the Sheraton. Staff is accommodating, rooms are spacious and comfy and it is in a convenient location just off the freeway to many areas of the city.
Great stay! Great price, room and location. Will definitely stay again.
Last few weeks I stayed in some not so good hotels, but this hotel was great.
Quick fun house hunting experience. Everyone at the hotel was really nice the bar staff was fabulous the room is great. centrally located. Next to a mall everything super close
The hotel is in a convenient location, with comfortable rooms, and good service. Would stay again.
I would not stay at this particular Sheraton Hotel again Front desk, there were 3 people working at the time Had to wait 20 mins in line, because other 2 people made eye to eye contact but refuse to call us. What really bother me was the room we were staying. Both our beds were very used and sagging Every time we moved around it made a noise and very sagging After the first night, I decided to sleep on the floor because my back hurt so much 4 Star.. Wow.. should have been 1 star.. Very disappointed and will not stay again at this Hotel.. Very Very Disappointed. This is my first review negative review of any kind.
Staff is very friendly, room clean, plenty of pillows
Loved the location, Was able to check in early which was a really nice surprise.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool and indoor pool
Located within a leisurely stroll of Brookfield Square Mall, Sheraton Milwaukee Brookfield Hotel is within a few miles (5 km) of New Berlin Hills Golf Course. This 388-room, 3.5-star hotel has a restaurant, an outdoor pool, and an indoor pool. BMO Harris Bradley Center and Miller Park are also within a 15-minute drive of this Brookfield hotel.
Dining
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.
Rooms
All of Sheraton Milwaukee Brookfield Hotel's 388 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
Property features
Sheraton Milwaukee Brookfield Hotel features an indoor pool, an outdoor pool, and a fitness center. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 19 meeting rooms, and a 24-hour business center.
Guest reviews for Sheraton Milwaukee Brookfield Hotel
Everyone
After notifying front desk of smoke coming from adjoining room, nothing was done to change my room or stop smoker. This went on an additional three nights. At checkout I was given the trained response " Oh we are so sorry"
needs sound proofing
Everyone
People next door were loud and felt they were in my room! Paper thin door to ajoining room
Review comment
Joanne Traczek, Sheraton Team Member responded on Nov 11, 2017
Thank you for taking time to respond to our survey. I do apologize for the loud noise you encountered during your stay with us. I have forwarded this information to the appropriate department. We hope you will come visit us again soon!
bathroom and layout
Everyone
The toilet did not smell real clean. The tub and toilet were too close together. The door for the toilet area was almost in the way.
Review comment
JoAnne Traczek - Sheraton Team Member responded on Nov 13, 2017
Dear Traveller, Thank you so much for your feedback from your recent stay. We do appreciate our guests comments so we can improve our service. We hope you will visit again soon.
Everyone
Too many screaming kids in halls after midnite That's all
Everyone
Bathroom was small. The covers made a lot of noise. Building could use a little some work.
Review comment
JoAnne - Sheraton Team Member responded on May 12, 2017
Dear Anonymous, Thank you so much for your review. I am truly sorry you departed disappointed. As you may have noticed, our hotel has been updated, and we are continuing to update our rooms. I hope you will give us a second chance and stay with us again.
Everyone
Good basic services. Clean rooms and very courteous staff. We would use this facility again if needed.
Review comment
JoAnne - Sheraton Team Member responded on May 5, 2017
Dear Anonymous, Thank you for taking the time to provide us with feedback from your stay with us. I'm very pleased that you were satisfied with our rooms and staff. I will be sure to pass this along to each department. I look forward to having you stay with us again!
very ghetto
Everyone
The guy w no shoes and no shirt in the lobby was a little weird.
Review comment
JoAnne - Sheraton Team Member responded on Apr 6, 2017
Dear Anonymous, Thank you for your review. We hope you will stay with us again.
renovations! stay away!
Everyone
Lamps, lampshades, mirrors, wiring etc clogging the entire hallway. Loud staff and construction workers working early in the morning to wake you up. No lightbulbs in any lamps- literally no lighting in the room!
Review comment
JoAnne - Sheraton Team Member responded on Mar 20, 2017
Dear Guest, Thank you so much for your review. I am truly sorry about your unpleasant experience while staying with us. I assure you, I have addressed your concerns and we have taken steps to insure it will not be an issue in the future. I hope you will give us a second chance and stay with us again.
Everyone
Nice hotel with excellent breakfast. The buffet is worth the extra few bucks on the reservation.
Review comment
JoAnne - Sheraton Team Member responded on Mar 10, 2017
I am delighted to know that we provided service and accommodations that you were able to utilize and appreciate! We take pride in providing excellent guest experiences and I am grateful for your feedback to share with the team. I know they will be so pleased you enjoyed your stay and everyone will look forward to welcoming you back on your next visit to the area!
Everyone
The rooms were clean and the staff is very friendly
Review comment
Jenn, Director of Revenue responded on Sep 26, 2016
Thank you for the feedback - I will pass these comments on to our staff!
Dear Guest, Thank you for taking time to complete our guest survey. Our goal is to provide our guests with a positive and welcoming atmosphere, it sounds like we missed our goal this time. I will elevate this to the appropriate department for future guests. We hope to see you again soon.