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3.5
out of 5
Average Guest Review
See all 2 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 0.0
Hotel condition 3.5

This hotel is most popular for:

  • Family
  • Family with small children

Recent guest reviews

Our bathroom was not clean and had hair sitting on the drain in the shower as well as dirt marks as well. The pool was nice but there were multiple parts in the toddler pool that had paint coming off and parts that needed to be fixed on the slide that could easily scratch/cut a child.

Unique pool

Room options

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

1 Queen Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Madison West, an IHG Hotel

Family (1)
3
Family with small children

Our bathroom was not clean and had hair sitting on the drain in the shower as well as dirt marks as well. The pool was nice but there were multiple parts in the toddler pool that had paint coming off and parts that needed to be fixed on the slide that could easily scratch/cut a child.

By on May 15, 2023

4
Family

Unique pool

By on Sep 6, 2022

Review comment responded on Sep 6, 2022

Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

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