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Holiday Inn Hotel & Suites Madison West

3.0 out of 5.0

Recent guest reviews

We had the HC room. Not my preferred nor do I want to take it from one who really needs it.

Easy checking in. Access at all levels to the waterpark was excellent!! Great for families with smaller children. The parking was very convenient and the hotel is close to many places from shopping to eating.

nice staff, rooms are comfortable enough but maybe due for a remodel. Unusual feature was a small indoor water park, would be fun for travelers with children.

Everything was good. Location , very nice hotel , staff was very helpful and we really had no complaints.Very satisfied with our 2 day stay in Madtown.

We've stayed here 3-4 times in the past few years, in a variety of rooms, and it is a solid family hotel. There are always numerous big groups of high school/middle school athletes staying for a tournament when we've been there. (Perhaps this accounts for the high prices I feel we have paid.) Check in has been fast, there are numerous luggage trolleys, and our kids love the indoor pool area, where the water is very nice and warm, and it is great for very small children! Rooms are fine, if somewhat utilitarian and not luxurious, and the elevators are very busy. Twice we have left items in the room (our fault entirely!). Once, we were able to recover it (a pillow), and the other time (men's dress shoes), they were not located.

Great alternative to pools although not much for older children. Rooms were nice. Resturant so so...great that kids eat free! Pool area cluttered with guards belongings. No one to take orders at the "bar" in the pool area and outside food/beverages aren't allowed.

The water park kept my kids occupied daily while I was able to work from the pool. Clean rooms, great service. Will stay here again. Many restaurants nearby as well.

The hotel attendant/desk clerk is not familiar with bundle purchased packages. Purchased a hotel, flight, and rental car bundle from a well-known internet site for $659.97. When checking out the desk clerk insisted that I still owed for the room. Something I have already paid for. Provided her with a receipt, which did no good. Had to wait for someone in management to authorize a refund...days later.

This is an average Holiday Inn. Rooms are a bit old but adequate. In the king bed with jacuzzi in room, air conditioning was blowing right on bed and we had to turn off climate control. Buffet breakfast was adequate. However, this has an included Water Park which kids, from age 1 to maybe 12 or so will love. If you have a little child or toddler (or if you're visiting local grandchildren, as we were) the waterpark trumps all objections. Staff was very nice and accommodating.

Good value and location for large family gatherings. Very nice lobby bar with room to watch major sporting events. Water park indoor pools real fun for young families. Walk-in shower with digital temperature control a pleasant surprise.

Very Enjoyable. Clean Beneventos Restaurant fodd was fantastic!

This hotel was very clean and the staff was very helpful with any questions I had. I wouldn't hesitate to book a room here again. It was convenient to the company I was visiting as well as shopping and restaurants.

we had to switch rooms due to no cold water. beds are bard and they give you little trow pillows for the bed. Not a comfortable dtay at all.

Terrible. This was our third and last stay. It took three attempts before we had a room that did not smell like an ash tray or a nursing home. Once we finally moved to a minimally acceptable room, we had three failures with our room keys. Since we were only there a few hours, this meant we spent most of our time trying to get access to our room. The hotel staff was either untrained or incompentent. Once we finally had access, the thermostat in the room failed to work which meant getting up every two hours to adjust the air. To compound the problem, they charged our card twice on a third-party pre-paid reservation.

Great time nice rooms pool was perfect for our family

Experience was fine. Nothing special, nothing wrong. The bar was nice. Waterpark is more for kids than adults.

Would absolutely go back!! Staff was extremely friendly! Rooms and overall hotel was very clean. The waterpark was nice! Kids had a blast! However we were disappointed that the pool bar was closed, but we were able to go to the hotel lobby bar which is right next to the pool. Overall experience was Excellent!!

This is an upscale Holiday Inn with an indoor waterpark and great restaurant attached. Super nice lobby.

The service was the best, The Hotel could not have been cleaner. the rooms were large and cozy. The pool was "WOW" Just a great place to stay. thanks

We were only there for 1 night. We had gone to Michigan for the week and because we have a 3 year old and 6 month old we wanted to break the trip up and spend a nite in Madison. The hotel was very nice and the staff was excellent. We asked for a crib when we checked in and it was already in our room by the time we got our luggage and got to our room. Also, because we had been traveling all day, it was nice to have such a quick and easy check in when we got there. The only complaint we had was that it was so far off the interstate, but the only reason that mattered to us was b/c we were only there for one nite. I think for most people that were there for their actual vacation, and not just a stop along the way, it was probably a nice location. The pool was wonderful. Our 3 year old was able to spend the morning there b/4 we left and he had a blast. We also spent the afternoon at the zoo in Madison, which was also pretty impressive. There is so much to do in Madison and the hotel was so impressive we decided we may have to make Madison our destination vacation next time, instead of just a stop along the way. And we will definantly stay at this hotel again if we come back.

1109 Fourier Dr Madison WI

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a mile (2 km) of Capital Brewery, Holiday Inn Hotel & Suites Madison West is within 2 miles (3 km) of Pleasant View Golf Course. This 157-room, 3-star hotel welcomes guests with a restaurant, a free water park, and an indoor pool. Death's Door Spirits Distillery and National Mustard Museum are also close to this Madison hotel.


Dining

Enjoy a leisurely bite to eat at Benvenutos Italian Grill, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All of Holiday Inn Hotel & Suites Madison West's 157 individually decorated rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Free newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Guests of Holiday Inn Hotel & Suites Madison West enjoy a free water park, an indoor pool, and a children's pool. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 4

Deluxe Suite

King 1 | Queen 1 | Sleeps 5

Executive Room, 1 King Bed, Executive Level

King 1 | Sleeps 4

Guest reviews for Holiday Inn Hotel & Suites Madison West

Everyone (1) Couples (5) Business (2) Family (13) Other (1)
4

trip to see uw student

Families

We had the HC room. Not my preferred nor do I want to take it from one who really needs it.

By , from Des Moines, Iowa on Oct 3, 2016

4
Families

Easy checking in. Access at all levels to the waterpark was excellent!! Great for families with smaller children. The parking was very convenient and the hotel is close to many places from shopping to eating.

By on Jul 18, 2016

3

serviceable option

Everyone

nice staff, rooms are comfortable enough but maybe due for a remodel. Unusual feature was a small indoor water park, would be fun for travelers with children.

By , from nashville tn on May 17, 2016

5

3 day trip , football , biking & shania t.

Couples

Everything was good. Location , very nice hotel , staff was very helpful and we really had no complaints.Very satisfied with our 2 day stay in Madtown.

By on Oct 1, 2015

4

solid family hotel

Families

We've stayed here 3-4 times in the past few years, in a variety of rooms, and it is a solid family hotel. There are always numerous big groups of high school/middle school athletes staying for a tournament when we've been there. (Perhaps this accounts for the high prices I feel we have paid.) Check in has been fast, there are numerous luggage trolleys, and our kids love the indoor pool area, where the water is very nice and warm, and it is great for very small children! Rooms are fine, if somewhat utilitarian and not luxurious, and the elevators are very busy. Twice we have left items in the room (our fault entirely!). Once, we were able to recover it (a pillow), and the other time (men's dress shoes), they were not located.

By on Jan 5, 2015

3

entertaining for young kids

Families

Great alternative to pools although not much for older children. Rooms were nice. Resturant so so...great that kids eat free! Pool area cluttered with guards belongings. No one to take orders at the "bar" in the pool area and outside food/beverages aren't allowed.

By on Aug 10, 2014

5

great place for the family

Families

The water park kept my kids occupied daily while I was able to work from the pool. Clean rooms, great service. Will stay here again. Many restaurants nearby as well.

By on Aug 4, 2014

1

beware when purchasing packages and including holiday inn

Singles

The hotel attendant/desk clerk is not familiar with bundle purchased packages. Purchased a hotel, flight, and rental car bundle from a well-known internet site for $659.97. When checking out the desk clerk insisted that I still owed for the room. Something I have already paid for. Provided her with a receipt, which did no good. Had to wait for someone in management to authorize a refund...days later.

By on Jul 8, 2014

4

slightly older inn, great water park

Couples

This is an average Holiday Inn. Rooms are a bit old but adequate. In the king bed with jacuzzi in room, air conditioning was blowing right on bed and we had to turn off climate control. Buffet breakfast was adequate. However, this has an included Water Park which kids, from age 1 to maybe 12 or so will love. If you have a little child or toddler (or if you're visiting local grandchildren, as we were) the waterpark trumps all objections. Staff was very nice and accommodating.

By on Apr 14, 2014

4

hotel, restaurant, and fun pool all in one

Couples

Good value and location for large family gatherings. Very nice lobby bar with room to watch major sporting events. Water park indoor pools real fun for young families. Walk-in shower with digital temperature control a pleasant surprise.

By on Oct 30, 2013