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Recent guest reviews

Staff was friendly and helpful. Room was comfortable snd clean. Very nice place to stay.

Staff were great, huge rooms at a great price. Parking lot had issues but the staff made up for it.

Overall the property is quite old. The pool itself was not clean and the drains for water overflow didn't drain. The room was ok but very small and dated. Even though we were told there was a no pet policy, one person in our party had a reaction. It was really just ok, would not stay again.

Liked: It was quiet. Disliked: Bathroom tile grout was out of a lot of the tile, one tile would tip a little when stepped on, went to put the sofa sleeper back together and there was a dirty diaper on the floor under the sleeper, took a cup out of the cupboard and it had dried up hot chocolate all over the inside. So disgusting. Stove was dirty. Popcorn seeds on the floor and we didn't even have popcorn.

Towels were rough place was clean and new. Staff was friendly and helpful. Good breakfast and coffee.

This hotel is located in a good location and is a good value. However the property needs work. Our room had a hole in the bathroom door and a hole in the carpet. And overall the hotel needs some painting and sprucing up

We weren’t there much to check it out and form a fair opinion...

Hotel was very nice. Loved having kitchen refrigerator. But had booked this hotel for its HOT TUB. Got there to find out it wasnt working. Very disappointed after having walked all day.

Very nice hotel, locale and great value! Love the fact that he breakfast is included and all the other amenities as well!

Not fancy, a bit drab, but a bargain. Front desk clerk had to be called on phone to check in. Some narrow doorways. Room comfortable and large. Not spotless in room, but okay. Big kitchen, full size fridge. Worth the Orbitz price.

We had a pleasant stay with family. Room comes with kitchen with basic utensils,dishwasher,microwave oven. The atmosphere gives you a feel of homestay. Complimetart Breakfast is a decent one.

Stayed at the Grandstay east Madison, WI for 2 nights over New Year weekend with our children. Hotel staff was very pleasant and accommodating of any requests we had. Room was nice... pool was small but perfect for our young children. Would stay again.

High Crossing Blvd Madison WI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

East Towne Mall is within 2 miles (3 km) of GrandStay Residential Suites - Madison East while other popular attractions such as Madison Area Technical College are within 3 miles (5 km). This 53-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

The 53 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and safes are other standard amenities.


Property features

GrandStay Residential Suites - Madison East features an indoor pool, a children's pool, and a fitness center. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a meeting room.

Room options

Suite, 2 Bedrooms, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Queen Beds

2 Queen Beds | Sleeps 5

Suite, 1 Bedroom, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for GrandStay Residential Suites - Madison East

Everyone (16) Couples (8) Business (1) Family (15) Friends (3) Other (1)
5
Everyone

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Thank you so much for taking the time to leave feedback! We look forward to having you stay with us again!

4
Business Business

Staff was friendly and helpful. Room was comfortable snd clean. Very nice place to stay.

By on Jan 25, 2020

Review comment responded on Jan 25, 2020

Thank you for your feed back we appreciate your feed back we look forward to seeing you guys soon.

4
Everyone

By on Jan 23, 2020

Review comment responded on Jan 23, 2020

Thank you for your feedback! Come back again soon.

5
Everyone

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Thank you for leaving feedback! We look forward to having you stay with us again!

5
Everyone

By on Oct 6, 2019

Review comment responded on Oct 6, 2019

We greatly appreciate your feedback come back soon.

4
Family Family

Staff were great, huge rooms at a great price. Parking lot had issues but the staff made up for it.

By on Sep 12, 2019

Review comment responded on Sep 12, 2019

Thank you for leaving feedback. We appreciate your patience while our parking lot gets refinished. We look forward to having it completed. I am glad you enjoyed our staff and your room. We hope you will be back.

2
Family with small children

Overall the property is quite old. The pool itself was not clean and the drains for water overflow didn't drain. The room was ok but very small and dated. Even though we were told there was a no pet policy, one person in our party had a reaction. It was really just ok, would not stay again.

By on Sep 4, 2019

Review comment responded on Sep 4, 2019

I apologize that your experience was not up to expectations. We do not allow pets but guests do sometimes sneak them in. We hope you will give us another try!

5
Everyone

By on Aug 27, 2019

Review comment responded on Aug 29, 2019

Thank you so much for taking the time to leave valuable feedback. We cannot wait for you to come stay with us again!

5
Everyone

By on Aug 16, 2019

Review comment responded on Aug 17, 2019

We thank you for your feed back. We look forward to seeing again soon.

1
Family with small children

Liked: It was quiet. Disliked: Bathroom tile grout was out of a lot of the tile, one tile would tip a little when stepped on, went to put the sofa sleeper back together and there was a dirty diaper on the floor under the sleeper, took a cup out of the cupboard and it had dried up hot chocolate all over the inside. So disgusting. Stove was dirty. Popcorn seeds on the floor and we didn't even have popcorn.

By on Aug 13, 2019

Review comment responded on Aug 13, 2019

I sincerely apologize about the issues you had when you stayed with us. The housekeeping department has been reprimanded so that this will not occur again in the future. Thank you for bringing these issues to my attention.

GrandStay Residential Suites - Madison East

5317 High Crossing Blvd, Madison, WI 53718
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