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Holiday Inn Madison at The American Center by IHG

3.0 star property
Hotel in Madison with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

Property amenity
Meeting facility
Exterior
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Place, Camp Randall Stadium
    ‪18 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Madison

Holiday Inn Madison at The American Center by IHG places you next to American Center and within a 3 miles (5 km) of Token Creek Park. This 3-star hotel has 138 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • American Center - 1 min walk - 0.0 miles
  • East Towne Mall - 1 min drive - 1.4 miles
  • Alliant Energy Center - 14 min drive - 14.5 miles
  • University of Wisconsin-Madison - 16 min drive - 11.0 miles
  • Camp Randall Stadium - 18 min drive - 11.7 miles

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Casey's - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Cracker Barrel - ‬5 min drive

About this property

Holiday Inn Madison at The American Center by IHG

Hotel in Madison with airport shuttle service and a 24-hour fitness center
At Holiday Inn Madison at The American Center by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, refrigerators, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Madison American Center
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.2 out of 10, Very Good, 1,367 reviews
$76 nightly
The price is $87
Nov 23 - Nov 24
Total with taxes and fees
La Quinta Inn & Suites by Wyndham Madison American Center

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Madison at The American Center by IHG?

Holiday Inn Madison at The American Center by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Holiday Inn Madison at The American Center by IHG?

This hotel is located in Madison, close to East Towne Mall, Olbrich Botanical Gardens, and Barrymore Theatre. Token Creek Park is also within a driving distance of 2.4 mi.

Will I be able to park at Holiday Inn Madison at The American Center by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Holiday Inn Madison at The American Center by IHG include a casino on the premises?

No, Holiday Inn Madison at The American Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Madison at The American Center by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

Is Holiday Inn Madison at The American Center by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Madison at The American Center by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Madison at The American Center by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Madison at The American Center by IHG serves a full breakfast for a surcharge each morning at Geiers Grill.

Does Holiday Inn Madison at The American Center by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Madison at The American Center by IHG though service animals are welcome.

Does Holiday Inn Madison at The American Center by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Holiday Inn Madison at The American Center by IHG?

The closest major airport to Holiday Inn Madison at The American Center by IHG is Dane County Regional Airport (MSN), which is 6.2 mi away (16 minutes by car).

Are there rooms with balconies at Holiday Inn Madison at The American Center by IHG?

No, at Holiday Inn Madison at The American Center by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn Madison at The American Center by IHG have a wedding venue on site?

Take advantage of the wedding venue at Holiday Inn Madison at The American Center by IHG if you plan to say "I do" during your trip.

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 661 reviews
Rating 8 - Good. 200 out of 661 reviews
Rating 6 - Okay. 56 out of 661 reviews
Rating 4 - Poor. 23 out of 661 reviews
Rating 2 - Terrible. 22 out of 661 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana, MONTCLAIR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we chose the spot because we had an early flight out of Dane County Airport. it was clean safe and the hotel provided transportation to the airport, which was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Clean. Convenient location.
Stayed 2 nights in Aug 2025

6/10 Okay

Vernon

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

david, bolton

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway has ripped up carpet rooms have stained carpets toilet had stain marks on the seat mould in the shower walls
Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Stayed 1 night in Jul 2025

6/10 Okay

Kateri

Traveled with partner, Traveled with family
Liked: Staff & service
The staff was very polite and helpful. The bed was very comfortable and the linen’s were clean. However the building itself was outdated, bathroom wasn’t very clean, and the hot tub was down.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer A

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallway rug was super wrinkled easily a tripping hazard. Looked like water damage loosened the glue from the carpet. The room smelled badly of mold. The bathroom smelled like sewage. When we brought these issues up, they just gave us room spray
Stayed 2 nights in Jul 2025

2/10 Terrible

Brandon

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Looks decent from the outside but the rooms are dirty, musty and stink.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan, Houston

Stayed 1 night in Jul 2025

8/10 Good

Lee Ann

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub and pool area. I was unable to use the fitness room, but it had a full squat rack and bench area which would have been awesome!
Stayed 1 night in Jul 2025

8/10 Good

Devin

Traveled with partner
Liked: Cleanliness, staff & service
I thought the front desk person was very helpful and welcoming to us when we arrived. I also thought the room was nice, no major complaints. The building overall could use some overall updates (felt very old and dated, somewhat had a musty smell in the room). But everything was clean and well kept, a nice hotel with nice people just needing a nice facelift.
Stayed 1 night in Jul 2025

10/10 Excellent

Loras, Ankeny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were quick to check in even though there were multiple other people checking in at the same time. No frills. Nice irish pub nearby.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Traveled with family
Liked: Cleanliness
I booked a room with 2 queens and was given one with only one king bed. Had to sleep on a pullout couch that was more springs than mattress. Only got 2 hours of sleep. The desk claimed that no other rooms were available.
Stayed 1 night in Jul 2025

6/10 Okay

DARA

Stayed 1 night in Jul 2025

8/10 Good

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish breakfast was served earlier.
Stayed 2 nights in Jun 2025

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Both washers in the guest laundry were broken, no fan in bathroom so all moisture from the shower (tub was gross around the drain plug) stayed in and made things feel wet, including the bedding. Room smelled like it had once had animals in it. The wall near the tub insert was peeling paint and drywall. The only nice part about the hotel was the entrance, lobby, and bar area. The rest of the hotel is in desperate need of updating and deep cleaning.
Stayed 2 nights in Jul 2025

6/10 Okay

Jerome

Stayed 2 nights in May 2025

10/10 Excellent

sara

Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Birmingham

Stayed 3 nights in Jun 2025

2/10 Terrible

jay

I booked the wrong day! And now am stuck with the cost!!!!
Stayed 1 night in Jun 2025

8/10 Good

Eliannette

Traveled with family
Liked: Staff & service

Electronics

USB ports for charging are needed
Stayed 1 night in Jun 2025

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