- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Holiday Inn Madison at The American Center
3.0 out of 5.0
4.4
out of 5
"Very good!"
See all 21 reviews
This hotel is most popular for:
Recent guest reviews
My yes would only apply if the housekeeping staff gets their acct together and not disturb the guest at 8:30 AM by knocking and coming in when checkout time is 12:00 noon. After driving all day I was expecting to sleep in a bit and not be disturbed at 8:30 am
I came to Madison on business during a weekend with many conventions in town. It was hard to find a hotel, but I'm glad I kept searching and found this one. The best part was the wonderful staff. They went out of their way to make my stay more enjoyable. The hotel itself was fine, a little dated perhaps, but fine. The room service was excellent and the breakfast was great Well done!
Great pool/hot tub, convenient and good restaurant and bar in house, wonderful breakfast!
Hotel staff were wonderful -- we very much enjoyed our stay!
Very nice hotel, the location is a bit inconvenience but overall good hotel. Hot tub is by far the best part!!
Hotel was very clean. Breakfast buffet was impressive. Overall a great hotel to stay at.
Very comfortable room. Quiet. Felt like home away from home.
Everything was great at this hotel. Very friendly staff, room was clean and had the amenities you expect. Restaurant/Bar on-site has great food. Located close to Mall and main businesses on the East Side of Madison. Highly recommend!
We stayed in a large room with a kind bed and it was a very nice stay. Our only complaint was with the guests--a bunch of young sports players who were too loud in their rooms and in the hallways. I do not want to be awoken by several young people banging their room door and talking loudly in the hallway at 6:00am on a Sunday morning.
booked room through here becuase it was less than wedding party discount rate. Overall the hotel and cleanliness was up to the chain expectations. However the wedding guests were booked here because of the shuttle service promised. The morning of the wedding, the shuttle was late and the driver got lost. She had no idea where she was going, I think she was a cleaning lady. The 8 PEOPLE ON THE SHUTTLE VAN MISSED THE ENTIRE WEDDING! The front desk offered no solutions or help to the poor driver that kept calling back for directions. Then they refused to pick up from the wedding place because they had another commitment. Please had to carpool back The front desk staff was disorganized and rude. Very surprised this happened at this chain but will attribute it more to the staff themselves
This Holiday Inn is very nice and clean. It convientently located off the highway. It was perfect for our needs as we were participating in a bicycle ride in the area. There are even a couple of restaurants nearby. We ate at one and were very pleased. Definitely would stay again.
New hotel 2008. All amenities where updated. I have stayed here before and never had any problems. Also has a cafe for breakfast and free coffee in the AM.
The hotel was very clean. The pool area was awesome!! Staff could have been more friendly, though.
Sparkling clean room, easy to control temperature and wonderful bed. Little difficult to find, winding road, but there are signs.
The room was spectacular the bathroom had a walk in shower. It was great staying at this hotel.
Outstanding accomodations and great service
I stay at this hotel on business and fly in to the Dane County airport. It saves me tons of money on taxis and car rentals by having the shuttle available. The hotel is nice, new and convenient to the airport, East side and the American Parkway office park. Having the pool and fitness area are a plus.
Very helpful staff. Easy parking. Clean/nice room.
We were staying the evening, very nice and quiet. Quick, helpful staff at check in and check out. Only minor detail was that there were not a lot of places to eat nearby.
The hotel was very quiet and the beds were comfortable.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located 2.8 mi (4.5 km) from East Towne Mall, Holiday Inn Madison at The American Center is within a 5-minute drive of American Center. This 138-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Madison Area Technical College is also nearby.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.
Rooms
All of Holiday Inn Madison at The American Center's 138 soundproofed rooms provide MP3 docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and safes.
Property features
At Holiday Inn Madison at The American Center, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.
Guest reviews for Holiday Inn Madison at The American Center
Everyone
My yes would only apply if the housekeeping staff gets their acct together and not disturb the guest at 8:30 AM by knocking and coming in when checkout time is 12:00 noon. After driving all day I was expecting to sleep in a bit and not be disturbed at 8:30 am
great stay- incredibly helpful and friendly staff
Everyone
I came to Madison on business during a weekend with many conventions in town. It was hard to find a hotel, but I'm glad I kept searching and found this one. The best part was the wonderful staff. They went out of their way to make my stay more enjoyable. The hotel itself was fine, a little dated perhaps, but fine. The room service was excellent and the breakfast was great Well done!
so much to offer!
Everyone
Great pool/hot tub, convenient and good restaurant and bar in house, wonderful breakfast!
fantastic
Families
Hotel staff were wonderful -- we very much enjoyed our stay!
hot tub!
BusinessTravelers
Very nice hotel, the location is a bit inconvenience but overall good hotel. Hot tub is by far the best part!!
good hotel.
Couples
Hotel was very clean. Breakfast buffet was impressive. Overall a great hotel to stay at.
overnight stay
BusinessTravelers
Very comfortable room. Quiet. Felt like home away from home.
great for business or personal trip.
Couples
Everything was great at this hotel. Very friendly staff, room was clean and had the amenities you expect. Restaurant/Bar on-site has great food. Located close to Mall and main businesses on the East Side of Madison. Highly recommend!
great room, convenient location, noisy guests
Couples
We stayed in a large room with a kind bed and it was a very nice stay. Our only complaint was with the guests--a bunch of young sports players who were too loud in their rooms and in the hallways. I do not want to be awoken by several young people banging their room door and talking loudly in the hallway at 6:00am on a Sunday morning.
wedding fiasco
Couples
booked room through here becuase it was less than wedding party discount rate. Overall the hotel and cleanliness was up to the chain expectations. However the wedding guests were booked here because of the shuttle service promised. The morning of the wedding, the shuttle was late and the driver got lost. She had no idea where she was going, I think she was a cleaning lady. The 8 PEOPLE ON THE SHUTTLE VAN MISSED THE ENTIRE WEDDING! The front desk offered no solutions or help to the poor driver that kept calling back for directions. Then they refused to pick up from the wedding place because they had another commitment. Please had to carpool back The front desk staff was disorganized and rude. Very surprised this happened at this chain but will attribute it more to the staff themselves
