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Holiday Inn Madison at The American Center by IHG

Property class: 3

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Photo gallery for Holiday Inn Madison at The American Center by IHG

Exterior
Exterior
Indoor pool
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, University of Wisconsin-Madison
    ‪20 min drive‬
  • Place, Camp Randall Stadium
    ‪21 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Top Floor)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Madison

Holiday Inn Madison at The American Center by IHG places you next to American Center and within a 3 miles (5 km) of Token Creek Park. This 3-star hotel has 138 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • American Center - 1 min walk - 0.0 miles
  • East Towne Mall - 2 min drive - 1.4 miles
  • Alliant Energy Center - 13 min drive - 14.5 miles
  • University of Wisconsin-Madison - 20 min drive - 11.2 miles
  • Camp Randall Stadium - 21 min drive - 17.0 miles

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo’s - ‬5 min drive
  • ‪Bowl-A-Vard - ‬5 min drive

About this property

Holiday Inn Madison at The American Center by IHG

At Holiday Inn Madison at The American Center by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, refrigerators, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

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La Quinta Inn & Suites by Wyndham Madison American Center
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  • Hot tub
  • Pet friendly
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Madison at The American Center by IHG?

Holiday Inn Madison at The American Center by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Madison at The American Center by IHG?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Madison at The American Center by IHG on Apr 23, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Madison at The American Center by IHG?

This hotel is located in Madison, close to East Towne Mall, Olbrich Botanical Gardens, and Barrymore Theatre. Token Creek Park is also within a driving distance of 2.4 mi.

Does Holiday Inn Madison at The American Center by IHG include a casino on the premises?

No, Holiday Inn Madison at The American Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Madison at The American Center by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

Does Holiday Inn Madison at The American Center by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Madison at The American Center by IHG serves a full breakfast for a surcharge each morning at Geiers Grill.

Does Holiday Inn Madison at The American Center by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Madison at The American Center by IHG though service animals are welcome.

How close is the airport from Holiday Inn Madison at The American Center by IHG?

The closest major airport to Holiday Inn Madison at The American Center by IHG is Dane County Regional Airport (MSN), which is 6.2 mi away (16 minutes by car).

Does Holiday Inn Madison at The American Center by IHG have a wedding venue on site?

Take advantage of the wedding venue at Holiday Inn Madison at The American Center by IHG if you plan to say "I do" during your trip.

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 703 reviews
Rating 8 - Good. 205 out of 703 reviews
Rating 6 - Okay. 67 out of 703 reviews
Rating 4 - Poor. 26 out of 703 reviews
Rating 2 - Terrible. 24 out of 703 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jasmine

Stayed 1 night in Feb 2026

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was closed due to maintenance.
Stayed 2 nights in Feb 2026

10/10 Excellent

Betsy

Staff the gals at the front desk was very nice and friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were clean. The staff was professional and parking was easy. It was in a great location close to dinning and highway.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angel

Stayed 1 night in Jan 2026

10/10 Excellent

Mickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. They gave great advise!
Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Dec 2025

2/10 Terrible

Marissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The whole hotel was freezing. The pool was broken so hot tub wasn’t working. We came with our hockey team and everyone’s key cards disabled multiple times so we all had to keep going down to the front desk to get new key cards as we were standing in our swimsuits in the cold hallways because the hotel was freezing. This was not just for our room. It was for all over the different people’s room rooms. At least seven of us had disabled keys more than once. They had one person working at the front desk. We will never stay here again.
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had two rooms and both bathrooms were terrible. One bathroom’s toilet seat was urine and feces stained. (Go to the local HomeDepot, or where ever, and buy a replacement toilet seat for 19.99.) In one bath room you had to let the shower run for approximately 25 minutes before you could get warm water. In both showers the walls were stained and had a black color on the wall where it joined the tub.
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used Uber because my flight was so early. Very clean and comfortable room. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

jill

Traveled with family
The heater and compressors were loud and sink was loose. But it was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Zach

Stayed 1 night in Oct 2025

10/10 Excellent

Ramona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff, Ms. Reecie, and the young lady in the morning for breakfast, the young lady who checked me in, the gentleman who made some great drinks at the bar, the manager and her cute sweet dog. I was so thankful for how they handled me and my stay. The experience makes me very confident that I'll be booking for my next business trip. O and the pool and hot tub was clean! Yes im coming back
Stayed 3 nights in Aug 2025

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Matt

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The front desk was not very welcoming or friendly at all. It seemed like they were disappointed we were there.
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No rooms available 1 hour before check in. Understandable, went to football game without having a room. Came back to hotel around 11:30pm to check in and had to wait 20 minutes for the front desk person to show up. Used phone that is supplied to call them and that rang for 20 minutes. The front desk person final came walking out of somewhere with a glass of water. No apologies didn’t say a word just asked name on reservation. Completely no security for lobby no locked doors no one at desk.
Stayed 1 night in Oct 2025

4/10 Poor

James

Stayed 1 night in Oct 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable. Breakfast was great! I would definitely recommend
Stayed 1 night in Sep 2025

4/10 Poor

Jonathan

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Can I get a receipt? Need to expense it.
Stayed 1 night in Sep 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

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