Holiday Inn Madison at The American Center by IHG

3.0 star property
Hotel in Madison with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

Property amenity
Exterior
Exterior
Meeting facility
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪17 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Madison

Holiday Inn Madison at The American Center by IHG places you next to American Center and within a 3 miles (5 km) of Token Creek Park. This 3-star hotel has 138 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • American Center - 1 min walk - 0.0 miles
  • East Towne Mall - 2 min drive - 1.4 miles
  • Madison Area Technical College - 4 min drive - 2.9 miles
  • University of Wisconsin-Madison - 17 min drive - 8.5 miles
  • Camp Randall Stadium - 18 min drive - 9.2 miles

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Cracker Barrel - ‬5 min drive

About this property

Holiday Inn Madison at The American Center by IHG

Hotel in Madison with airport shuttle service and a 24-hour fitness center
At Holiday Inn Madison at The American Center by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a hot tub, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, refrigerators, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Madison at The American Center by IHG?

Holiday Inn Madison at The American Center by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Madison at The American Center by IHG?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Madison at The American Center by IHG on Oct 31, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Madison at The American Center by IHG?

This hotel is located in Madison, close to East Towne Mall, Olbrich Botanical Gardens, and Barrymore Theatre. Token Creek Park is also within a driving distance of 2.4 mi.

Is parking available on site at Holiday Inn Madison at The American Center by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Holiday Inn Madison at The American Center by IHG include a casino on the premises?

No, Holiday Inn Madison at The American Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Madison at The American Center by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at Holiday Inn Madison at The American Center by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Madison at The American Center by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Madison at The American Center by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Madison at The American Center by IHG serves a full breakfast for a surcharge each morning at Geiers Grill.

Does Holiday Inn Madison at The American Center by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Madison at The American Center by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Madison at The American Center by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Holiday Inn Madison at The American Center by IHG?

The closest major airport to Holiday Inn Madison at The American Center by IHG is Dane County Regional Airport (MSN), which is 6.2 mi away (16 minutes by car).

Are there rooms with balconies at Holiday Inn Madison at The American Center by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Madison at The American Center by IHG.

Does Holiday Inn Madison at The American Center by IHG have a wedding venue on site?

Take advantage of the wedding venue at Holiday Inn Madison at The American Center by IHG if you plan to say "I do" during your trip.

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 356 out of 654 reviews
Rating 8 - Good. 199 out of 654 reviews
Rating 6 - Okay. 56 out of 654 reviews
Rating 4 - Poor. 21 out of 654 reviews
Rating 2 - Terrible. 22 out of 654 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub and pool area. I was unable to use the fitness room, but it had a full squat rack and bench area which would have been awesome!
Stayed 1 night in Jul 2025

8/10 Good

Devin

Traveled with partner
Liked: Cleanliness, staff & service
I thought the front desk person was very helpful and welcoming to us when we arrived. I also thought the room was nice, no major complaints. The building overall could use some overall updates (felt very old and dated, somewhat had a musty smell in the room). But everything was clean and well kept, a nice hotel with nice people just needing a nice facelift.
Stayed 1 night in Jul 2025

10/10 Excellent

Loras, Ankeny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were quick to check in even though there were multiple other people checking in at the same time. No frills. Nice irish pub nearby.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Traveled with family
Liked: Cleanliness
I booked a room with 2 queens and was given one with only one king bed. Had to sleep on a pullout couch that was more springs than mattress. Only got 2 hours of sleep. The desk claimed that no other rooms were available.
Stayed 1 night in Jul 2025

6/10 Okay

DARA

Stayed 1 night in Jul 2025

8/10 Good

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish breakfast was served earlier.
Stayed 2 nights in Jun 2025

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Both washers in the guest laundry were broken, no fan in bathroom so all moisture from the shower (tub was gross around the drain plug) stayed in and made things feel wet, including the bedding. Room smelled like it had once had animals in it. The wall near the tub insert was peeling paint and drywall. The only nice part about the hotel was the entrance, lobby, and bar area. The rest of the hotel is in desperate need of updating and deep cleaning.
Stayed 2 nights in Jul 2025

6/10 Okay

Jerome

Stayed 2 nights in May 2025

10/10 Excellent

sara

Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Birmingham

Stayed 3 nights in Jun 2025

2/10 Terrible

jay

I booked the wrong day! And now am stuck with the cost!!!!
Stayed 1 night in Jun 2025

8/10 Good

Eliannette

Traveled with family
Liked: Staff & service

Electronics

USB ports for charging are needed
Stayed 1 night in Jun 2025

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great employees enjoy are stay
Stayed 1 night in Jun 2025

8/10 Good

Suresh

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lisa, ACTON

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpet in our hallway was terrible, it was all buckled up..a dangerous trip hazard. Most of the staff were very nice, the restaurant staff were great
Stayed 1 night in Jun 2025

6/10 Okay

Adam

This hotel is conveniently located near Madison airport and
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great.
Stayed 1 night in Jun 2025

8/10 Good

Grace

Stayed 1 night in May 2025

2/10 Terrible

Jyotindra

Disliked: Staff & service
Reception counter
Stayed 1 night in May 2025

4/10 Poor

Adrianna M

Disliked: Cleanliness, property conditions & facilities
The toilet seat was very stained and looked dirty. The siwe was missing one soap shelf and had other damaged areas by the door opening. Even though the rain shower faucet should be nice it doesn't provide water pressure water pressure. The bed and pillow were hard. I asked for an extra blanket and they did not have one but brought me a comforter instead. Staff was nice. TV worked well.
Stayed 3 nights in May 2025

10/10 Excellent

Bala

Stayed 2 nights in May 2025

10/10 Excellent

Darrell I

Stayed 1 night in May 2025

10/10 Excellent

Valerie

Stayed 4 nights in May 2025