Rude staff and dirty property super disappointed in country inn
Website needs to warn of fee for paying cash ahead of time
Clean good breakfast nice room and we would stay there again
Staff very friendly, hotel is clean and the bed is comfortable. I would stay here again. Nice pool area as well.
Was very disappointed in the cleanliness of the room. The floor was a kind of slate (no carpet) so the dirt showed more however we requested that the floor be cleaned four times! Was not cleaned in the four nights we were there. So I found paper towels and did some cleaning myself! Not exactly what I pay for. The coffee was not replaced twice or the pot cleaned. Three times I had to get the room key reactivated. Overall I was disappointed in the service. The room itself was quite large and pleasant.
Property is conveniently located to airport and transport service was in time and efficient. Night desk person was not very engaging and provided minimal information. Key cards did not work on door. Had to use master key and then room key didn’t work the next morning. Three tries before desk staff used master key to let me in and call hotel maintenance furniture in room and lobby is worn and items in room were dusty. Dresser still had items in drawer from previous guest. Not clear how thoroughly they clean rooms.
The heating function of my wall unit failed to provide heat. Overnight temperatures below 50 degrees had been forecast several days ahead of time, so the hotel had sufficient time to inspect heating units in its guest rooms. The night staff person offered to provide an extra comforter for the bed. Instead, she turned up with a fitted mattress pad. Management made no additional effort to fix the problem or compensate me for the sub-standard room.
Loved its location. We stayed two nights and were able to get to everything we wanted within a 15 minutes.
good location, quiet, nice property, good value for the money
Night staff lady was rude an unprofessional, no help will never stay again!
I loved the pool and the room was wonderful. The only thing that was odd was the room had a door separate from the sitting area. In the middle of the night it was a little strange to get around.
No hot breakfast. Elevator didnt work. No internet or wifi
The room was extremely humid and musty. We were there with our daughter and had a horrible nights sleep in a damp feeling bed. To make matters worse, when we wanted to shower the next morning before we left, the shower was filling up with water so my wife was standing in ankle high water after just a minute or so. We won’t be returning for another stay.
For 140 dollars I would have expected more then 2 towels to a double room and they knew 3 people were checking in so I therefore wasn’t able to take a shower before I left also went to close curtains foot got soaked because of wet carpet breakfast was right down nasty the gravy for the biscuits was only pepper water not gravy no oatmeal at 8am when breakfast doesn’t get over until 1030 upon leaving I went to check out and front desk never asked how stay was never got a thank you upon check in or check out I’m very unhappy and upset that I spent that much money for 1 night and bragged to others that hotel was so nice and breakfast was so good I’m so embarrassed they made me look like a fool I will never stay at country inn & suites again
Ease of location off highway. Very clean. Very nice rooms. Swimming pool nice
hot breakfast, us newspaper, swim pool, cleanliness of room & liked the suite set up, &staff very nice. price was reasonable. have stayed here 5 or 6 years out of the last 10 yrs.
Spent one night with some extended family. Clean room and shower. Good shower pressure. Would stay there again.
Country Inn & Suites by Radisson, Milwaukee Airport, WI places you within a 15-minute drive of popular attractions such as Harley-Davidson Museum and Marquette University. This 81-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.
Country Inn & Suites by Radisson, Milwaukee Airport, WI's 81 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include free local calls, ironing boards, and desks.
At Country Inn & Suites by Radisson, Milwaukee Airport, WI, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Rude staff and dirty property super disappointed in country inn
Website needs to warn of fee for paying cash ahead of time
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations
Clean good breakfast nice room and we would stay there again
Thank you so much for this awesome review. See you again soon!!
Staff very friendly, hotel is clean and the bed is comfortable. I would stay here again. Nice pool area as well.
Hello, I am glad you enjoyed our great facility. I look forward on seeing you again soon!!
Was very disappointed in the cleanliness of the room. The floor was a kind of slate (no carpet) so the dirt showed more however we requested that the floor be cleaned four times! Was not cleaned in the four nights we were there. So I found paper towels and did some cleaning myself! Not exactly what I pay for. The coffee was not replaced twice or the pot cleaned. Three times I had to get the room key reactivated. Overall I was disappointed in the service. The room itself was quite large and pleasant.
Hello Mike, We are sorry you did not enjoy your stay during the 4 nights. Housekeeping did go to your room and explained to you that the tile was stained. When offered to move to different room type, you declined. Again, I am sorry any of this happened. If you wish to discuss further, please feel free to contact me. Thank you.
Thank you
Property is conveniently located to airport and transport service was in time and efficient. Night desk person was not very engaging and provided minimal information. Key cards did not work on door. Had to use master key and then room key didn’t work the next morning. Three tries before desk staff used master key to let me in and call hotel maintenance furniture in room and lobby is worn and items in room were dusty. Dresser still had items in drawer from previous guest. Not clear how thoroughly they clean rooms.
Hello Laura, I am sorry for the key card inconvenience. I am glad we were able to get you into the room. I will speak to the housekeeping staff about the items mentioned above.
The heating function of my wall unit failed to provide heat. Overnight temperatures below 50 degrees had been forecast several days ahead of time, so the hotel had sufficient time to inspect heating units in its guest rooms. The night staff person offered to provide an extra comforter for the bed. Instead, she turned up with a fitted mattress pad. Management made no additional effort to fix the problem or compensate me for the sub-standard room.
Hello, I am sorry for the issues you encountered. We will look at this further.
Loved its location. We stayed two nights and were able to get to everything we wanted within a 15 minutes.
Hello, thank you for your review. I am glad you enjoyed our team and property. See you again soon!!!
good location, quiet, nice property, good value for the money
Thank you so much, we look forward on seeing you again soon!!!
Thank you for taking time to write a review. We're sad your stay was anything less than pleasing due to the condition of your accommodations, particularly the bed, the whirlpool, the shower and the service of our staff during that time. We understand how that could have made you feel, and we apologize if we fell short of any expectations. We appreciate your feedback and will use it for the betterment of our hotel and services. We hope you will still choose to book with us, the next time you're in the area