The staff was very friendly. The room was very quiet. The view was lovely.
Guest services were really nice along with the housekeeping place is very clean you could smell that they are cleaning and using clean products when I smelt the cleaning products and reassured me that they were doing their part for COVID-19 to keep everybody safe
No fitted sheet on pullout bed, for a newer hostel, it (the mattress) looked like they pulled it out of a dumpster. One of the shower towels looked like it had been used and refolded and put back on the shelf, cleaning people did not catch it not being folded well. Breakfast; yogurt was warm. Juice was warm. Milk was warm. Won’t stay here again
The hotel is 3 yrs old and very clean. Easy access with no other buildings right next to it, although there is more construction in the area. Near the children’s hospital campus.
Friendly and helpful staff, they made sure we were very happy with our room and it was very clean with more amenities than we expected
I like this hotel great location very functional. But very unpleased went to pull out the sofa bed and there was dirty sheets there was strains and chips or some sort all over in the bed. For the amount of money that these rooms cost they should be very clean at least. Very unhappy this time.
Milwaukee County Zoo is within 2 miles (3 km) of Residence Inn Milwaukee West while other popular attractions such as Mayfair Mall are within 3 miles (5 km). This 3-star hotel has 127 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning. At the end of the day, the bar/lounge is a great place to grab a drink.
The 127 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Sofa beds, coffee makers, and phones are also standard.
At Residence Inn Milwaukee West, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
The staff was very friendly. The room was very quiet. The view was lovely.
Thank you for the amazing 5 out of 5 rating! We are so happy top see that you enjoyed your time with us and we look forward to seeing you again in the future. Warm Regards, Aubrey General Manager
Guest services were really nice along with the housekeeping place is very clean you could smell that they are cleaning and using clean products when I smelt the cleaning products and reassured me that they were doing their part for COVID-19 to keep everybody safe
Thank you for your oh so kind feedback and remarks. It gives us the feedback to know that we are taking care of our guests at a time of such uncertainty. We truly hope that you stay safe and healthy and wishing you the very best this holiday season. Warm regards, Aubrey General Manager
Thank you for the 5 star review. We hope you are staying safe during this unprecedented time. We hope that we get the opportunity to welcome you again in the future. Warm Regards, Aubrey General Manager
Thank you for your review.
No fitted sheet on pullout bed, for a newer hostel, it (the mattress) looked like they pulled it out of a dumpster. One of the shower towels looked like it had been used and refolded and put back on the shelf, cleaning people did not catch it not being folded well. Breakfast; yogurt was warm. Juice was warm. Milk was warm. Won’t stay here again
Thank you for your review. My apologies in not meeting your expectations. I have shared your comments with our stay so that we can better improve our services and experiences with our guests. Thank you again and we wish you a wonderful holiday season! Warm Regards, Aubrey General Manager
The hotel is 3 yrs old and very clean. Easy access with no other buildings right next to it, although there is more construction in the area. Near the children’s hospital campus.
Thank you Dawna for your response. We are glad that you found the hotel convenient for you during your stay. We hope that more travels bring you to stay with us again in the future. Happy Autumn, Aubrey General Manager
Thank you for the amazing 5 out of 5 rating! We love to see that you had an amazing time. We look forward to more stays with you again in the future. Warm Regards, Aubrey General Manager
Friendly and helpful staff, they made sure we were very happy with our room and it was very clean with more amenities than we expected
Thank you for your wonderful comments and reviews on your recent stay with us here at the Residence Inn Milwaukee West. We hope that we are able to make more lasting memories with you on your next travels to the Milwaukee area. Warm Regards, Aubrey General Manager
I like this hotel great location very functional. But very unpleased went to pull out the sofa bed and there was dirty sheets there was strains and chips or some sort all over in the bed. For the amount of money that these rooms cost they should be very clean at least. Very unhappy this time.
Thank you for your detailed review. We will address these items with the housekeeping team to improve upon the next stay.
Hello Margaret, Thanks for your review we appreciate you taking the time to review us. We hope if your travels bring you back to Wauwatosa you stay with us again.