It was about 94 degrees when I entered the room for the first time, sucked!
Everything was actually very good. You get front staff could certainly use some training from older front desk staff on A customer service. They weren’t rude or anything just kind of indifferent.
We stay every year for a business symposium, and we always enjoy the stay there. The hotel improves every year. new additions, paint, maintenance and upgrades always on going. Really lovely, relaxing stay. Rooms well appointed and comfortable, quiet.
A classic old historical hotel to stay in. Very clean and bright. Room was refurbished and very nice. Window AC unit was somewhat loud. Upgrading rooms to split AC units would be nice. Love the old hotels with character such as this one. Check in staff was sort of slow but otherwise friendly enough. Parking was very tight and an extra $18 per night.
This is also a condominium therefore, you have resident neighbors, unusual. It is an old building (good) with old elevators and bathroom fixtures (not so good).
Old school, vintage feel. Very cool. Staff was very helpful and friendly. Great location. Walking distance to everything!! Highly recommend it!!
This is a charming place with beautiful public areas and a fun, vibrant restaurant. Our standard room was comfortable and had a terrific kitchenette. There was no breakfast service in the restaurant and the coffee packets in the room were pretty dismal. We walked a few blocks for "real coffee" and breakfast. The neighborhood is lovely and the weather was good, so no problem.
Spacious room, good amenities, daily cleaning service, walkable to downtown.
They stay was awesome, the house keepers came everyday to clean my room, the front desk receptionist was nice, didn't have any problems that they could not fix. Loved it there. Only problem was my mom came with here service dog & they denied her to visit me which is very illegal other then that l enjoyed the stay.
Beautiful room! Me and my bridesmaids had a blast and we so comfortable
Centrally located within walking distance of many things. The friendliness of the staff, reasonably priced delicious meals at the hotel restaurant, 24/7 access to a great workout facility and on site parking. We had a wonderful time and will definitely stay there again on our next visit to Milwaukee.
We had some really noisy neighbors last night at 3am but everything else was great!
Room is spacious and has great amenities. The fireplace is great.
Located in Downtown Milwaukee, The Knickerbocker on the Lake is a leisurely stroll from popular sights such as Milwaukee Art Museum and Lake Michigan. This 3-star hotel has 87 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge.
The 87 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Guests staying at The Knickerbocker on the Lake enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 18 per night. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include conference space, a computer station, and express check-out.
It was about 94 degrees when I entered the room for the first time, sucked!
Everything was actually very good. You get front staff could certainly use some training from older front desk staff on A customer service. They weren’t rude or anything just kind of indifferent.
Dear Jason, Thank you for sharing your experience staying at Knickerbocker on the Lake. We trust that you found our accommodations to be clean and comfortable and that our location was convenient for your needs. We want to ensure every guest has pleasant interactions with all our staff and we will be ensuring this issue is addressed. Please come back and see us again when you are next in the area.
We stay every year for a business symposium, and we always enjoy the stay there. The hotel improves every year. new additions, paint, maintenance and upgrades always on going. Really lovely, relaxing stay. Rooms well appointed and comfortable, quiet.
Thank you for your feedback! We hope to see you again soon.
A classic old historical hotel to stay in. Very clean and bright. Room was refurbished and very nice. Window AC unit was somewhat loud. Upgrading rooms to split AC units would be nice. Love the old hotels with character such as this one. Check in staff was sort of slow but otherwise friendly enough. Parking was very tight and an extra $18 per night.
Thank you for your feedback! We hope to see you again soon.
This is also a condominium therefore, you have resident neighbors, unusual. It is an old building (good) with old elevators and bathroom fixtures (not so good).
Dear Kurt, Thank you for sharing your comments with us. We are happy to have had the opportunity to host you on this occasion. Our team will take your concerns regarding the bathroom into consideration. All the best, and we hope to be able to serve you again in the future.
Old school, vintage feel. Very cool. Staff was very helpful and friendly. Great location. Walking distance to everything!! Highly recommend it!!
Thank you so much for taking the time to leave us a rating!
This is a charming place with beautiful public areas and a fun, vibrant restaurant. Our standard room was comfortable and had a terrific kitchenette. There was no breakfast service in the restaurant and the coffee packets in the room were pretty dismal. We walked a few blocks for "real coffee" and breakfast. The neighborhood is lovely and the weather was good, so no problem.
Thank you for choosing Knickerbocker on the Lake for your recent stay. We have considered your recommendations and will be working on fixing them in the future. Please let us deliver you an outstanding experience next time you are on this side of town.
Spacious room, good amenities, daily cleaning service, walkable to downtown.
Hi Anonymous! Thank you for your feedback. We're glad you enjoyed your stay!
They stay was awesome, the house keepers came everyday to clean my room, the front desk receptionist was nice, didn't have any problems that they could not fix. Loved it there. Only problem was my mom came with here service dog & they denied her to visit me which is very illegal other then that l enjoyed the stay.
Dear Josh, We appreciated you sharing your constructive feedback. It's unfortunate that your room was too hot upon arrival, and we will work to improve upon this in the future. We trust you found our accommodations to be comfortable once the A/C unit was turned on. On behalf of our team, we hope you will consider staying with us again.