Pulled into the parking lot (drunk the day) to vehicles with broken window. When we talked to the desk about wanting to cancel because of safety concerns; they refused and charged us anyways. We did not check in and did not stay.
The check in process was easy enough. The staff at the desk were very friendly. We went to the bar and we were ignored completely. The bartender was laughing and joking with friends and ignoring us so we left. The hotel smelled like weed everywhere. The beds were super comfy tho.
Was there on Friday and thru the weekend. Some of the rooms were used for parties that went on late into the night. Breakfast took an hour, possibly due to under staffing. Rooms weren't bad but could have been cleaner.
Very clean. All the staff was truly nice. Restaurant food was outstanding. Especially the friday fish fry.
The one bedroom suite was amazing. And the manager was very sweet
The “suite” was divided by half walls that only made sounds echo more. The mini frig was louder than the air conditioner. We had to unplug it.
Booked this hotel 3 weeks in advance and at check in I was told they overbooked. We were sent to a less then desirable hotel. Tried to check in at 1pm and was told too early. Came back at 6:30pm and was told we were too late. Never will stay with this chain of hotels again. Customer service was horrible when I called for an explanation.
Great hotel we loved it had a great time will stay again
Hotel is nice and clean. Staff were super friendly. However, hotel is a little dated and could use some renovations such as removing the popcorn ceilings. Overall though I’d stay there again.
Clean, pool nice Disappointed that when room purchased through orbitz was not disclosed we were in a handicap room. Hotel was booked and we couldn't switch room.
I liked the staff. The food was good. My room was very comfortable and the staff kept it clean
Hotel exceeded our expectations. This was our first stay. Room and service were excellent. Nice large bar. Did not have breakfast. Front desk service was way above average.
This hotel was clean. The room was nice and had a comfortable bed. The staff was very attentive to our needs. I will stay here again, when I need to go back to Milwaukee.
The bed might have been the most comfortable bed I ever slept on and the room was very nice. The staff was not as nice though. They were rude when I asked for a taxi or shuttle service. The hotels amenities were great other than that.
We had to change rooms twice before getting one that we could live with. The lights in the bathroom of room one went out and did not come back. We moved to a second room that smelled of mildew because the plastic shower wall was cracked. The staff tried to be very accomodating; the facility was run down.
You listed that the rooms had microwaves and refrig's. Not at this hotel!!! It must have been some other four points. The lobby was new but the rooms and bed were old. the locations was great. That is all it had.
Four Points by Sheraton Milwaukee North Shore is located within a mile (2 km) of Walter Schroeder Aquatic Center and Lynden Sculpture Garden. This 149-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 149 rooms provide coffee makers, free local calls, and free bottled water. TVs come with pay movies and video-game consoles, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, ironing boards, and desks.
At Four Points by Sheraton Milwaukee North Shore, guests enjoy an indoor pool, a gym, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Pulled into the parking lot (drunk the day) to vehicles with broken window. When we talked to the desk about wanting to cancel because of safety concerns; they refused and charged us anyways. We did not check in and did not stay.
The check in process was easy enough. The staff at the desk were very friendly. We went to the bar and we were ignored completely. The bartender was laughing and joking with friends and ignoring us so we left. The hotel smelled like weed everywhere. The beds were super comfy tho.
Thanks for reaching out. We are deeply sorry for the experience you had at our hotel with our bar staff, and I will pass along your comments to our food and beverage team. It was wonderful having you and we hope we can make it up to you in the future.
Was there on Friday and thru the weekend. Some of the rooms were used for parties that went on late into the night. Breakfast took an hour, possibly due to under staffing. Rooms weren't bad but could have been cleaner.
Thanks for reaching out. We are incredibly sorry for the experience you had at our hotel. I will share your feedback with the team to ensure we deal with noise, our staffing, and housekeeping improvements going forward. It was an honor having you and we hope to see you again, soon.
Very clean. All the staff was truly nice. Restaurant food was outstanding. Especially the friday fish fry.
Thank you! We're happy you enjoyed your stay with us.
Thank you for staying with us! We're happy you enjoyed yourself :)
The one bedroom suite was amazing. And the manager was very sweet
Thank you for staying with us. We appreciate your feedback!
The “suite” was divided by half walls that only made sounds echo more. The mini frig was louder than the air conditioner. We had to unplug it.
Thank you for staying with us. We appreciate your feedback!
Booked this hotel 3 weeks in advance and at check in I was told they overbooked. We were sent to a less then desirable hotel. Tried to check in at 1pm and was told too early. Came back at 6:30pm and was told we were too late. Never will stay with this chain of hotels again. Customer service was horrible when I called for an explanation.
Thanks so much for reaching out. We are deeply sorry for your experience and welcome you to reach out directly to discuss further. We hope to welcome you back in the future.