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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Desk, laptop workspace, iron/ironing board, free WiFi
Meeting facility
TV, pay movies
Meeting facility
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Children's Hospital of Wisconsin
    ‪13 min walk‬
  • Place, Milwaukee County Zoo
    ‪14 min walk‬
  • Place, Mayfair Mall
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪19 min drive‬

Room options

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About the neighborhood

Milwaukee

Located in Wauwatosa, Sonesta Milwaukee West Wauwatosa is 0.8 mi (1.4 km) from Milwaukee County Zoo and within a 10-minute drive of other popular attractions like Wisconsin Exposition Center. This 3.5-star hotel welcomes guests with 198 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Eschweiler Buildings - 11 min walk - 0.6 miles
  • Children's Hospital of Wisconsin - 13 min walk - 0.7 miles
  • Milwaukee County Zoo - 14 min walk - 0.8 miles
  • Froedtert Hospital - 2 min drive - 1.2 miles
  • Mayfair Mall - 2 min drive - 1.4 miles

Getting around

  • Milwaukee Intermodal Station - 11 min drive
  • General Mitchell Intl. Airport (MKE) - 20 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Cafe West - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Indian Groceries & Spices - ‬3 min drive
  • ‪Mo's Irish Pub - ‬16 min walk

About this property

Sonesta Milwaukee West Wauwatosa

Guests staying at Sonesta Milwaukee West Wauwatosa enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a ballroom.
TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Frequently asked questions

Are free cancellation options available at Sonesta Milwaukee West Wauwatosa?

Sonesta Milwaukee West Wauwatosa offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Sonesta Milwaukee West Wauwatosa?

This hotel is situated in Wauwatosa within a short 16-minute walk of Milwaukee County Zoo. You'll also find American Family Field and Mayfair Mall within a short drive.

Will I be able to park at Sonesta Milwaukee West Wauwatosa?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Sonesta Milwaukee West Wauwatosa have a casino at the property?

No, Sonesta Milwaukee West Wauwatosa doesn't have a casino.

Will I find an indoor pool at Sonesta Milwaukee West Wauwatosa?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Sonesta Milwaukee West Wauwatosa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Sonesta Milwaukee West Wauwatosa?

No, there isn't a spa tub at this hotel.

Does Sonesta Milwaukee West Wauwatosa have a restaurant that serves breakfast?

No, Sonesta Milwaukee West Wauwatosa doesn't have a restaurant that serves breakfast.

Will Sonesta Milwaukee West Wauwatosa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sonesta Milwaukee West Wauwatosa for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Sonesta Milwaukee West Wauwatosa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sonesta Milwaukee West Wauwatosa?

The closest major airport to Sonesta Milwaukee West Wauwatosa is Waukesha, WI (UES-Waukesha County), which is 13 mi away (17 minutes by car). Another top airport is General Mitchell Intl. Airport (MKE), which is located 15.1 mi away (20-minute drive).

Are there rooms with balconies that I can book at Sonesta Milwaukee West Wauwatosa?

No, there aren't any guestrooms with balconies at Sonesta Milwaukee West Wauwatosa.

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 702 out of 1801 reviews
Rating 8 - Good. 418 out of 1801 reviews
Rating 6 - Okay. 317 out of 1801 reviews
Rating 4 - Poor. 189 out of 1801 reviews
Rating 2 - Terrible. 175 out of 1801 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was great, staff was helpful, the lady working the bar was really great, friendly, funny, had stories to share.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was great. Staff was very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay.
Stayed 1 night in Nov 2025

6/10 Okay

FaithFuab

Business traveler
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel with awesome staff!!
Stayed 1 night in Nov 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
Fine for one night stay, pool was closed, breakfast was yogurt, cereal, and fruit. Quick check in. Courteous staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Carla

Disliked: Cleanliness, amenities, property conditions & facilities
No housekeeping service. I needed to cancel the last night due to death of a close friend and they would not give refund
Stayed 3 nights in Dec 2025

10/10 Excellent

Shirelle

Liked: Staff & service, property conditions & facilities, room comfort
Front desk staff was amazing my whole 4 day stay!! Bed was super comfy!!
Stayed 1 night in Dec 2025

10/10 Excellent

Shirelle

Stayed 1 night in Dec 2025

4/10 Poor

Diane

Disliked: Cleanliness, amenities, property conditions & facilities
Overall, it looked like it used to be a very nice place but lacking in maintenance and attention in recent years. The staff were very helpful but not much they can do if management is going to let their hotel go into the toilet. Our tub facet was stuck open so half the water when taking a shower came out the spout. Not horrible water pressure but a big waste. The shower curtain was hung just an inch or so too high-I was monitoring it carefully after the first day because it would hang over the tub and soak the floor, but there was always a small area I missed and I'd still come out to a wet floor. The pool was disgusting-couldn't even see the bottom at the shallow end. The room itself is labeled as "under construction" but it is obvious that no work has been going on for some time yet dust and broken tile litter the area. We had to go two floors away for ice as the machines on our floor and the adjoining were not working. Also very disappointed to have a lovely looking restaurant area yet it is not in service. Can't understand why someone would invest money in a property then let it go down hill. Maybe cause I don't live in the wasteful, write-off world of those who can afford to buy a hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Stayed 2 nights in Dec 2025

8/10 Good

Shirelle

Stayed 1 night in Dec 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, amenities
Quiet clean
Stayed 3 nights in Nov 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Never entered booked online had all my information and card information in their system and still had so much difficulty to get it never visiting Wisconsin always have issues
Stayed 1 night in Oct 2025

4/10 Poor

Brad

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel needs updating. The pool area was not inviting at all. We didn’t even go in the water it was so dirty looking. The towels in the room were frayed, had holes in them, and were discolored. The window shade was broken and would not open. Carpet was worn and dirty. No Microwave in room. Bed was comfortable though. Front desk person could only give me 1 key for the room because he couldn’t get a 2nd key to work. I will look at the many other options to stay if staying in this area. Would not stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Martin H.

Stayed 3 nights in Nov 2025

8/10 Good

Paola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and kept up
Stayed 3 nights in Nov 2025

10/10 Excellent

Sharlana

Stayed 2 nights in Nov 2025

4/10 Poor

kyle

Traveled with group
Disliked: Cleanliness, amenities
The blankets were filthy and it wasn't vacuumed
Stayed 4 nights in Nov 2025

4/10 Poor

James, West Palm Beach

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming, however, this hotel is quite tired. The room's carpeting seemed unclean; the television did not work; and the bed linens were old and frayed. Further the one night we stayed was quite cold and there was no blanket in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very impressed with everything! We will be coming back
Stayed 1 night in Nov 2025

10/10 Excellent

Cherie

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Daina

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025

6/10 Okay

Marco

Traveled with partner
Disliked: Amenities
The room smelled moldy and damp. Room service was not frequent enough
Stayed 2 nights in Oct 2025

10/10 Excellent

N. Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 1 night in Nov 2025

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