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Hilton Milwaukee City Center

4.0 out of 5.0

Recent guest reviews

I’ve worked at a different 4 diamond resort, and to compare the two was very disappointing. We stayed on the 12th floor and the hall was very dirty (one could clearly see the cleaning staff cut corners vacuuming leaving the corners filthy. Every hallway we used needed vacuuming). There was visible unrepaired water damage on the walls near the elevator and our room felt old... not in a charming way. In a disrepair type of way. Moldy grout, dingy dark bathroom, super tiny room which was in dire need of a paint job. I understand period charm and the desire to maintain original character, but this hotel just felt poorly maintained. We regretted staying here. Our floor reeked of marijuana when we returned from our evening event, but thankfully only the hallways. The hotel staff we interacted with were great, no complaints about the service.

Friendly counter staff was a + Carpet could be replaced with newer/brighter in lobby

This hotel is fine overall but is in need of some updating -- at least in the room we had and the floor we were on. The sink in the bathroom was cracked and things like the door trim have been painted over a few times and chips touched up. Price was good compared to others for the same night, but it was HUGE bummer to be charged $25 to check in two hours early. I haven't travelled a lot recently, but I didn't realize that was a thing now :(

Great location and a beautiful hotel. Close to everything in downtown Milwaukee.

The positives: lobby is nice, check in was fast. The location is very centrally located. The negatives: Once my wife and I stepped off the elevator on the floor of "our" room we were greeted by a musty odor that could not be ignored. When we got to our room the key card did not work. After going back down to the front desk and getting our card reset we went back to "our room and upon entering it was obvious that this was not our room. Thankfully the occupants were not in any compromising situation. Regardless, it was very embarrassing. We were then given a different room. When I opened a drawer in the dresser it was filthy with food crumbs. Lastly, the bathroom can only be described as disgusting. I will never go beck to this establishment and I suggest no one else looking for a well run hotel with clean accommodations.

Hotel room could definitely use updating. Bathtub floor was squishy when standing during a shower. Overall decent hotel and location.

Great location for our son's graduation ceremony. Rooms and hallways are outdated, bathroom could use a good scrubbing

Great location and convenient shuttle service to baseball games. Rooms are clean but getting dated and in need of some minor fixes. Definitely would stay again though.

Beautiful !! loved our stay! wish there was a hot tub but its was okay!

The location was perfect as far as going to the Maki Brewers game and also the bucks game

Conveniently located. Beautiful lobby. Staff was friendly

Like executive suite.. Went to other rooms ( friends) seemed dated and both rooms were really HOT when they called front desk they said, chillers aren’t on. Luckily that was not an issue for me I need it cold when I sleep

509 W Wisconsin Ave Milwaukee WI

Hotel highlights

  • Walking distance to Wisconsin Center and Riverside Theater
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Westown, Hilton Milwaukee City Center is adjacent to Wisconsin Center and within a 10-minute walk of other popular attractions like Riverside Theater. This 4-star hotel has 729 guestrooms and offers conveniences like 2 restaurants, a 24-hour fitness center, and free in-room WiFi. It's connected to the convention center in central Milwaukee, and also a short walk from Fiserv Forum and Harley-Davidson Museum.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

Hilton Milwaukee City Center features a 24-hour fitness center, free WiFi in public areas, and a conference center. Self parking is available for USD 28 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this historic hotel include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

Parlor, Junior Suite, 1 King Bed

King 1 | Sleeps 5

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, Accessible (Roll-in Shower)

Full 2 | Sleeps 4

Guest reviews for Hilton Milwaukee City Center

Everyone (29) Couples (43) Business (7) Family (21) Friends (10) Other (4)
3
Partner Couples

I’ve worked at a different 4 diamond resort, and to compare the two was very disappointing. We stayed on the 12th floor and the hall was very dirty (one could clearly see the cleaning staff cut corners vacuuming leaving the corners filthy. Every hallway we used needed vacuuming). There was visible unrepaired water damage on the walls near the elevator and our room felt old... not in a charming way. In a disrepair type of way. Moldy grout, dingy dark bathroom, super tiny room which was in dire need of a paint job. I understand period charm and the desire to maintain original character, but this hotel just felt poorly maintained. We regretted staying here. Our floor reeked of marijuana when we returned from our evening event, but thankfully only the hallways. The hotel staff we interacted with were great, no complaints about the service.

By on Sep 8, 2019

4
Everyone

By on Sep 2, 2019

Review comment responded on Sep 6, 2019

Thank you for the scores Anonymous! We hope you enjoyed your time with us and look forward to having you back in the future!

5
Partner Couples

Friendly counter staff was a + Carpet could be replaced with newer/brighter in lobby

By on Sep 1, 2019

Review comment responded on Sep 6, 2019

Thank you Anonymous for the great score and the comments too! Glad you enjoyed our friendly staff! Come back soon~

3
Families

This hotel is fine overall but is in need of some updating -- at least in the room we had and the floor we were on. The sink in the bathroom was cracked and things like the door trim have been painted over a few times and chips touched up. Price was good compared to others for the same night, but it was HUGE bummer to be charged $25 to check in two hours early. I haven't travelled a lot recently, but I didn't realize that was a thing now :(

By on Aug 11, 2019

Review comment responded on Aug 18, 2019

Hello Anonymous, Thank you for your comments they are appreciated. I have shared your story with our team, my apologies for the challenges. Would love an opportunity to sign you up for our Hilton Honors Program, then no early check in fees! We hope you give us an opportunity to be of service to you in the future.

5
Families

Great location and a beautiful hotel. Close to everything in downtown Milwaukee.

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Thanks for the 5/5! Come back soon!

1
Partner Couples

The positives: lobby is nice, check in was fast. The location is very centrally located. The negatives: Once my wife and I stepped off the elevator on the floor of "our" room we were greeted by a musty odor that could not be ignored. When we got to our room the key card did not work. After going back down to the front desk and getting our card reset we went back to "our room and upon entering it was obvious that this was not our room. Thankfully the occupants were not in any compromising situation. Regardless, it was very embarrassing. We were then given a different room. When I opened a drawer in the dresser it was filthy with food crumbs. Lastly, the bathroom can only be described as disgusting. I will never go beck to this establishment and I suggest no one else looking for a well run hotel with clean accommodations.

By on Jul 6, 2019

Review comment responded on Jul 8, 2019

Hello Anonymous, So sorry to read about the challenges you encountered. I wish we had an opportunity to make it right with you! If you are able to pm me, nancyclausen@hiltonmilwaukee.com that would be great! I look forward to hearing from you!

4
Partner Couples

Hotel room could definitely use updating. Bathtub floor was squishy when standing during a shower. Overall decent hotel and location.

By on Jul 3, 2019

Review comment responded on Jul 8, 2019

Thanks ADRN~ If you are able to pm me, nancyclausen@hiltonmilwaukee.com so I can get some details of which room you were in that would be awesome! We want to make it right! I look forward to hearing from you!

4
Everyone

By on Jul 1, 2019

4
Everyone

By on Jun 22, 2019

Review comment responded on Jul 2, 2019

Hello! Thank you for the great scores! We are glad that you enjoyed yourself at the Hilton Milwaukee City Center and Milwaukee too! We look forward to having you back with us in the future!

3
Families Families

Great location for our son's graduation ceremony. Rooms and hallways are outdated, bathroom could use a good scrubbing

By on May 20, 2019

Review comment responded on May 20, 2019

Thank you for taking the time to provide us with your feedback. We're sorry to read that we did not make as great of an experience as we would have hoped. We appreciate the opportunity to see where we can improve and hope that we might make the next experience better for you.

Hilton Milwaukee City Center

509 W Wisconsin Ave, Milwaukee, WI 53203
url importing https://www.orbitz.com/Milwaukee-Hotels-Hilton-Milwaukee-City-Center.h6090-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.