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Recent guest reviews

The lady at the front desk was super rude. The wait staff in the Milwaukee Bar & Grill were excellent though, so was the food. Our room had no closet though (#807), at least the one in the room was locked so we had nowhere to put our stuff.

Milwaukee is a cute little city with so much to do and very good food.

Old hotel, lobby and lounge area are nice but the rooms need to bed updated. Our bed was rikidy. Mattresses were stained.

They took away all my Hilton Diamond benefits by booking with Orbitz! I will never book this property again for this reason! (I have been a Hilton Diamond member for 10 years and have never been treated this poorly!). Next visit to Milwaukee will be in a Marriott, IHG, Hyatt, or any other non Hilton property. They have ruined my loyalty to Hilton for life!!!!!!!

Never using Orbitz again

It’s a beautiful historic hotel however the rooms are meh! Tiny and just blah. I expected more from such a grand hotel!

Good hotel.

Nice, clean, quiet, charming hotel conveniently located within downtown. Check-in was fast and friendly. Plenty of amenities in and around the hotel.

Nice property. Older but alot of neat history. Great restaurant attached.

Old and beautiful. Great staff. Candice in the bar was amazing.

They charged me for the room in addition to Orbitz charging me.

Beautiful historic hotel. Very clean. I had a very short stay but all was good. Comfortable rooms, beds, cozy, beautiful building, loved that Starbucks is onsite as well as a pub and cafe. Parking options are nice too. Cheaper open parking directly across the street or valet or parking garage w a price though. Price was best in the area. I’d go again. This was my 3rd time at this hotel.

I liked the character of the property but the room was small and the bathroom was smaller. I expected more sophistication.

Pictures make it look far nicer / well kept than it actually is.

I loved it I thought it was great

Staff was very friendly and extremely helpful, a big plus. cleanliness was good and room size was adequate, although the bathroom was very small and difficult to navigate. Millertimepub in the hotel was convenient and a good place to eat and drink without having to go far. Good location, not far from the river, buses, and sports arenas.

W Wisconsin Ave Milwaukee WI

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Westown, Hilton Milwaukee City Center is within 2 miles (3 km) of popular attractions such as Fiserv Forum and Harley-Davidson Museum. This 729-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center. Centrally located in Milwaukee, the hotel is connected to the convention center, and a short walk from Wisconsin Center and The Shops of Grand Avenue.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start your day off with full breakfast, available for a fee.


Rooms

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities. Housekeeping is available once per stay.


Property features

Hilton Milwaukee City Center features a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 32 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this historic hotel include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Bathtub (Accessible)

2 Double Beds | Sleeps 4

Executive Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed, Accessible, Bathtub (Accessible)

1 King Bed | Sleeps 3

Guest reviews for Hilton Milwaukee City Center

Everyone (28) Couples (13) Family (13)
4
Family

The lady at the front desk was super rude. The wait staff in the Milwaukee Bar & Grill were excellent though, so was the food. Our room had no closet though (#807), at least the one in the room was locked so we had nowhere to put our stuff.

By on Aug 15, 2023

Review comment responded on Aug 29, 2023

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

5
Business Business

Milwaukee is a cute little city with so much to do and very good food.

By on Jun 15, 2023

Review comment responded on Jun 16, 2023

Thank you for choosing to stay with us and taking the time to share your experience. I am very pleased to hear that you were able to enjoy the great things Milwaukee has to offer. We hope to see you again soon!

5
Everyone

By on Apr 23, 2023

Review comment responded on May 13, 2023

Thank you for choosing to stay with us and taking a moment to rate your experience. I am very pleased to hear that you had an enjoyable stay with us. We hope to welcome you back to our property in the not too distant future!

5
Everyone

By on Mar 6, 2023

Review comment responded on Apr 7, 2023

Dear Bradley, Thank you for staying with us and for taking the time to share your experience rating. We are delighted to know that your overall stay with us was a pleasant one and we hope to welcome you back in the near future. Thank you once again for your feedback and for always choosing us.

3
Everyone

Old hotel, lobby and lounge area are nice but the rooms need to bed updated. Our bed was rikidy. Mattresses were stained.

By on Jan 16, 2023

Review comment responded on Jan 18, 2023

Dear Gessner, Thank you for staying with us and for taking the time to share your experience review. We are glad that our property's historic charm was of your like. We are sorry to hear that our rooms failed to meet your expectations and our own standards. We can assure you that this is not something common in our property as we work hard to ensure our accommodations are up to standards and enhance our guest experience. We have a scheduled renovation coming soon and we will be happy to share your comments with our Executive Team to ensure they are used to enhance what our property has to offer. Sincerely,

1
Family

They took away all my Hilton Diamond benefits by booking with Orbitz! I will never book this property again for this reason! (I have been a Hilton Diamond member for 10 years and have never been treated this poorly!). Next visit to Milwaukee will be in a Marriott, IHG, Hyatt, or any other non Hilton property. They have ruined my loyalty to Hilton for life!!!!!!!

By on Dec 28, 2022

Review comment responded on Dec 28, 2022

Dear Chris, Thank you so much for staying with us and for taking the time to share your feedback. I'm sorry to hear that you were unhappy with the policy established by Hilton with not being able to receive your Hilton benefits when booking through an external source. Unfortunately, when your booking comes from one of these convenient agencies, you receive a discounted rate as part of the benefit. Nevertheless, in order to receive Hilton benefits, the booking needs to be through the Hilton sources. We sincerely appreciate your feedback, and we are sorry to hear this prevented you from enjoying the stay.

1
Friends

Never using Orbitz again

By on Dec 23, 2022

Review comment responded on Dec 26, 2022

Dear Eric, Thank you for sharing your review. We really appreciate your feedback. We are sorry to hear about your dislike with the Orbitz booking company and to hear you were unhappy. If you would like to share more details regarding any particular situations, please do not hesitate to contact us directly. We hope to have you on property in a future date.

3
Everyone

It’s a beautiful historic hotel however the rooms are meh! Tiny and just blah. I expected more from such a grand hotel!

By on Nov 17, 2022

Review comment responded on Nov 17, 2022

Dear Brad, Thank you for staying with us and for taking the time to share you experience review. I am pleased to hear that the historic charm of our property was of your like. Nevertheless, we do apologize that our rooms failed to meet your expectations and enhance your guest experience accordingly. I can assure you that your comments will be share with our executive team as we are always working on different ways to enhance our guest satisfaction and overall accommodations. We hope you can consider staying with us in the near future.

5
Family with small children

Good hotel.

By on Oct 21, 2022

Review comment responded on Oct 21, 2022

Dear Michael, Thank you so much for staying with us and for taking the time to share your experience review. We are happy to know that your overall stay was a pleasant one and we hope to welcome you back another time in the near future.

5
Family

Nice, clean, quiet, charming hotel conveniently located within downtown. Check-in was fast and friendly. Plenty of amenities in and around the hotel.

By on Oct 14, 2022

Review comment responded on Oct 15, 2022

Dear Amy, Thank you so much for staying with us and for taking the time to share your experience review. I am happy to hear that your stay our convenient location and service from our staff. Here at the Hilton Milwaukee City Center, we strive for excellence and warmth hospitality to create long lasting memories and I'm happy to successfully deliver it. We hope to welcome you back in the near future.

Hilton Milwaukee City Center

509 W Wisconsin Ave, Milwaukee, WI 53203
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