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Pullman Miami Airport

4.0 out of 5.0

Recent guest reviews

Great hotel and great amenities! Room was spacious and clean. Staff was very helpful! Loved my stay!!!

Good location and a very clean hotel with excellent customer service!

The hotel was nice. It had a great view and the employees where great. I will definitely will staying at that hotel again in the future

Nice quiet hotel , like transportation to an from airport

House keeper didn't understand English she took the wrong bag for trash. I called for bath linens and a hour later I had to go to the front desk to remind them because nobody ever answers the phone in any department. I paid $3.27 for ONE can of Soda. We had got wine as a gift and was not allowed to drink it in the pool area. No balcony to sit out on. The pillow case to the pillows did not fit and was all balled up. There was an uncomfortable cushion on top of the mattress and last but not least there was no microwave to use. By far the worst stay I have ever had in MIAMI. I will never ever stay or recommend anybody to this HOTEL. Thanks Jovan Alexander

The initial impression as you enter the Pullman is "Nice place! Friendly helpful staff! Beautiful pool and restaurant!" Then you go to your room.... it's a dump! Stained carpet, truck stop bathroom, uncomfortable bed with no top sheet. No closet, loud mini fridge just sitting against one wall. Noisy hallways and heard the "ding" of the elevator every few minutes. I could have had a nicer room at the Motel 6 down the the road for 1/3 the price!

Flat sheets tucked in place of fitted sheets always bugs me, so that was grump 1. Then I realized there was no top flat sheet, just a comforter. That raises huge concerns for hygiene, and also makes temperature regulation considerably more challenging. I had stayed here previously and enjoyed it. I won't stay here again after this trip.

It was very good to stay there, but the people take too long to serve the clients. At the breakfast time staffs were good especially Boston. He was very friendly and helpful!

Great location because it is near the Miami airport and the port. Beautiful views of the city and hotel grounds. Good on-site restaurant with a good selection of tasty foods. The shuttles are fabulous.

Drove in from the keys for and early morning flight so a room was needed. Pullman offered a nice clean comfortable room with many amenities had a nice dinner there and then the buffet breakfast before catching the morning shuttle to the airport. Bed and pillows were super comfy.

We only stayed one night, the grounds and hotel were beautiful. Very friendly staff.

Six of us returned from a great tour of Cuba on Saturday, Feb 4. We got together for a card game in the bar/lounge area early that evening and were completely and pointedly snubbed by the young woman at the bar. No welcome, no smiles, no offer of service. We had to approach the bar and wait until she'd finally acknowledge our presence (it wasn't busy), and were served only grudgingly. We weren't rowdy in any way, were dressed properly, and were always polite so found her attitude puzzling. Our group included a Public Radio producer, a CPA, a retired attorney, a legal aide, and two retired construction company owners, none of us snooty, demanding or loud .... I guess the point I'm trying to make is we weren't bums deserving of poor treatment. I'd hate to think it was because we weren't Hispanic and therefore unworthy of her time. She was the only bad experience we had so didn't let it bring us down, but is definitely worth a mention and is something we think Pullman would like to know about. You have a beautiful hotel, lovely pool area, and we did enjoy our stay. Thanks!

If you are looking for a place that is elegant, clean, professional, comfortable great views beautiful pool and pool side service the Pullman is for you. I really enjoyed the two days I spent there.

the linens were good quality and the room was clean and well aponied

We had to change our flight to Ft. Lauderdale to Miami, due to the shooting at the Ft. Lauderdale airport and booked this hotel at the last minute when we got on our standby flight. Staff here was very helpful. They upgraded our room and helped us get transportation to Ft. Lauderdale cruise port the next day.

Regular semi annual visitor with a floral convention. This property has devolved. 1) Rooms are shabby 2) Bar was not stocked with many major brands (who doesn't stock Heineken?) 3) Bar was understaffed and overwhelmed. 4) Restaurant service was slow if not non-existent. 5) Catered event dinner (01/10) was inedible; even tasted of mold.

From the moment you arrive, you will know that this will not be an experience to the high standards of a Pullman Hotel. The small office type front doors are the first hint. Then the front desk which is basically a temporary table similar to one you would find at Ikea. Everything about this hotel has the feel of a time share building that has been converted, rather than an excellent, planned hotel you would expect with the Pullman name. The beds themselves are wooden boxes with tablecloth linens over them. The mattresses are big and comfortable, but with no headboard or faux headboard, you feel like your sleeping on a box. The lights are dated and worn, and the wall dressings are cheap. I am 100% convinced that Pullman purchased this from some vacation / time share company and simply put their brand on it without any upgrades. I wouldn't even consider this a real hotel, but in rating it, it is definitely not more than 2 stars.

The accommodations are comfortable and the bathroom was clean. I just needed a place to stay for the night while I was out of town. The TV didn't work, the in-room telephone was filthy, and the room service staff was so rude we decided not to order from them. 24-hr room service was the only reason I decided this hotel over any other that was available. Additionally, there is a refrigerant pipe from the air conditioner that drips in the shower of room 630. Overall, I'm disappointed to say the least. The rate paid is NOT worth it. And $17 plus tax to park when they leave the gate up anyhow is a rip off. There is obviously no security measures taken. My advice: book elsewhere.

Quick overnight before early flight, would have liked to stay longer! Very comfortable bed and room, beautiful hotel and would have given excellent on everything but there is still construction going on, no doubt will be back with my little dog and expect to give a 5 on everything then!

Very clean although parking I must say is expensive

5800 Blue Lagoon Dr Miami FL

Pullman Miami Airport is located within a few miles (5 km) of Magic City Casino and Grapeland Water Park. This 281-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center. On a lake, the hotel is also close to Miracle Mile and Mall of the Americas.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11:30 AM.


Pullman Miami Airport's 281 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and 42-inch LCD TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free local calls, free bottled water, and safes are other standard amenities.

Rooms


Property features

At Pullman Miami Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and an outdoor tennis court. Parking is USD 17.00 per night (USD 22.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 10 meeting rooms, and conference space.

Room options

Deluxe Room, 2 Double Beds, View

Full 2 | Sleeps 4

Superior Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, View

King 1 | Sleeps 3

Superior Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Pullman Miami Airport

Everyone (30) Couples (96) Business (41) Family (37) Friends (11) Other (26)
5

nice hotel and convenient location

Everyone

Great hotel and great amenities! Room was spacious and clean. Staff was very helpful! Loved my stay!!!

By on May 16, 2017

Review comment responded on May 18, 2017

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5

beautiful hotel and location.

Everyone

Good location and a very clean hotel with excellent customer service!

By on May 13, 2017

4

nice

Everyone

The hotel was nice. It had a great view and the employees where great. I will definitely will staying at that hotel again in the future

By on May 6, 2017

Review comment responded on May 8, 2017

Thank you for your feedback

5
Everyone

Nice quiet hotel , like transportation to an from airport

By , from Aurora, Illinois on Apr 26, 2017

Review comment responded on May 18, 2017

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

3

nice hotel, but my stay was not pleasant.

Everyone
Pullman

House keeper didn't understand English she took the wrong bag for trash. I called for bath linens and a hour later I had to go to the front desk to remind them because nobody ever answers the phone in any department. I paid $3.27 for ONE can of Soda. We had got wine as a gift and was not allowed to drink it in the pool area. No balcony to sit out on. The pillow case to the pillows did not fit and was all balled up. There was an uncomfortable cushion on top of the mattress and last but not least there was no microwave to use. By far the worst stay I have ever had in MIAMI. I will never ever stay or recommend anybody to this HOTEL. Thanks Jovan Alexander

By on Apr 19, 2017

2

the room was terrible!

Everyone

The initial impression as you enter the Pullman is "Nice place! Friendly helpful staff! Beautiful pool and restaurant!" Then you go to your room.... it's a dump! Stained carpet, truck stop bathroom, uncomfortable bed with no top sheet. No closet, loud mini fridge just sitting against one wall. Noisy hallways and heard the "ding" of the elevator every few minutes. I could have had a nicer room at the Motel 6 down the the road for 1/3 the price!

By , from Central Point, OR on Apr 18, 2017

2

i like to have sheets on my bed

Everyone

Flat sheets tucked in place of fitted sheets always bugs me, so that was grump 1. Then I realized there was no top flat sheet, just a comforter. That raises huge concerns for hygiene, and also makes temperature regulation considerably more challenging. I had stayed here previously and enjoyed it. I won't stay here again after this trip.

By on Apr 12, 2017

4

very good!

Everyone

It was very good to stay there, but the people take too long to serve the clients. At the breakfast time staffs were good especially Boston. He was very friendly and helpful!

By , from casiraghi on Apr 12, 2017

5

place your stay here

Everyone
Our room with a view Bar and lounge area Waterfront bar area Pool area

Great location because it is near the Miami airport and the port. Beautiful views of the city and hotel grounds. Good on-site restaurant with a good selection of tasty foods. The shuttles are fabulous.

By , from Virginia on Feb 22, 2017

Review comment responded on Mar 27, 2017

Thank you for your excellent review and for becoming a loyal guest of Pullman! The quality of our service is of up most importance to us and I am delighted to know that you had the opportunity to fully experience our ambassadors’ passion for excellence. I am delighted to know that you left our hotel with such pleasant memories.

5

close to the airport. free shuttle ever 30 minutes

Everyone

Drove in from the keys for and early morning flight so a room was needed. Pullman offered a nice clean comfortable room with many amenities had a nice dinner there and then the buffet breakfast before catching the morning shuttle to the airport. Bed and pillows were super comfy.

By , from w on Feb 13, 2017