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DoubleTree by Hilton Hotel Miami Airport & Convention Center

3.5 out of 5.0
Overview Reviews Amenities & Policies
711 NW 72nd Ave, Miami, FL
1-844-663-2269
3.6
out of 5
Average Guest Review
See all 84 reviews
Room cleanliness 4.0
Service & staff 3.5
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Business

Recent guest reviews

I had a pleasent experience in everything so far, I Traveled from California, and would stay in this hotel again in the future.

They didn’t have our orbitz reservation and had to make a new one so I paid twice for the room.

I chose the Hilton because of its colacayion with my exam site. The property is long in the tooth and it shows. The hallways are clean but have a moldy smell. The room was clean. The bathroom shows signs of a 70’s bathroom trying to keep up.. the disappointment was the advertising of room service bfast which was to be delivered between 615 and 630 but never showed up. They did however como me some yogurt and granola and oj from the concession stand

The property was ok I would say that the check In area was nice and also one of the restaurants there and the taps bar. Once we headed to the room the hallway to the room and the room itself smelled like mold and did not smell as if anyone had ever cleaned the carpet. The ice machine and vending room looked and smelled as if there was visible mold growth. Also along the hallway to our room the paint on the walls did not look clean. It looked like the paint was sprayed over from the last time.

When we tried to check in we were told that the room we booked was not ready. I asked if there was another Junior Suite with two beds, the woman didn't answer and handed us some keys so we went to our room and our neighbors door was broken so they kept slamming the door and yelling down the hallway. A few hours later we noticed that it was hot and not cooling off in our room and the ac was set at 60. We went down to the lobby and told them about the neighbors and the broken ac so they moved us to a Junior Suite on the 3rd floor. When we opened the door it was moldy and musty in the room. The smell was awful and bothered my allergies all night. We told them when we were checking out and they offered us a free breakfast we said no because we were leaving for a cruise and we were told that the transit leaves at 9 am well turns out that it was leaving at 12 so we waited in the hotel for hours.

The staff was very helpful and service was excellent. I stayed in the Executive Suite and the breakfast and lounge was awesome. I got an excellent deal with Orbitz and I will definitely stay here again.

Able to get complimentary late check out Nice restaurant

We stayed on the 12th floor and got a beautiful room with a private balcony. We also got access to the executive lounge stocked with pop, water, coffee. They also had breakfast in the lounge that we had access to. Overall, we had an excellent experience during our stay here.

nothing, the property was ok and the room was not clean. I will never use Orbitz again.

I checked in and the lady at the front clearly didn’t know what she was doing , check in took well over 15+ minutes, this was the longest check in I’ve ever experienced from any hotel I’ve been to (I’ve been to a lot). My girlfriend and I went to the bar one night and after waiting for more than $10 minutes never got served so we just got up and left and went to our room . Another thing Monday 2/4 we checked out in the early morning to catch our flight, we were going to take hotel shuttle to airport and the bus driver came later although he was suppose to come every half hour and secondly once he came he was SOO RUDE my girlfriend and I weren’t even on the shuttle for 2 minutes when we just decided to walk back off and call an Uber and take that to the airport again . Honestly, I’ve had the by far worst experience at this hotel, the fact I’m taking the time to write about my experience is BIG . I never do reviews but honestly I’ll never step foot back in this hotel again . Horrible , horrible staff and experience

Good location. Rooms dated and worn. Sparsely furnished. Mattress worn and no extra blankets. Heat did not work in room. Hotel and amenities are nice and convenient.

Close to airport nice transport Was nice to have shuttle service

The wifi signal was weak in the room creating poor connectivity.

The bar food was not that great but just Okay. Could have had music at the pool area.

NW 72nd Ave Miami FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in Flagami, DoubleTree by Hilton Hotel Miami Airport & Convention Center is within a 15-minute drive of popular attractions such as Dolphin Mall and James L. Knight Center. This 3.5-star hotel has 334 guestrooms and offers conveniences like 4 restaurants, an outdoor pool, and a 24-hour fitness center. It's connected to the convention center in central Miami, and a short drive from Marlins Park and Miami International Mall.


Dining

Enjoy a drink at the tapas bar, or get your fill of Latin American cuisine for dinner, at Rioja Grille, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

The 334 rooms are soundproofed and have an array of amenities, including MP3 docks, sofa beds, and coffee makers. Guests can expect to find free WiFi and 37-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free newspapers, video-game consoles, and laptop-compatible safes are also standard.


Property features

Guests staying at DoubleTree by Hilton Hotel Miami Airport & Convention Center enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet and self parking are available if you're driving, or you can take a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 4
$102* Per night/room Dec 22 - Dec 23

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Executive Room, 2 Double Beds, Executive Level

2 Double Beds | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Hotel Miami Airport & Convention Center

Everyone (50) Couples (14) Business (10) Family (4) Friends (2) Other (2)
5
Business Business Travelers

I had a pleasent experience in everything so far, I Traveled from California, and would stay in this hotel again in the future.

By on Dec 7, 2019

5
Everyone

By on Dec 1, 2019

4
Everyone

By on Nov 16, 2019

Review comment responded on Nov 24, 2019

We are pleased and delighted to hear that you enjoyed your stay with us. We pride ourselves on delivering exceptional service and producing excellent satisfaction for all our guests. We hope you consider us in any future travels to Miami and look forward to being able to impress you again. Have a wonderful day!

1
Everyone

They didn’t have our orbitz reservation and had to make a new one so I paid twice for the room.

By on Nov 13, 2019

Review comment responded on Nov 24, 2019

We are sorry to hear about your experience here with us. We pride ourselves on being able to deliver excellent service and we apologize if you didn't get that feeling while staying with us. We thank you for your feedback, as we will utilize it for training to ensure we are able to fix anything not up to standards for you and all our guests in any future occasion. We sincerely hope you consider us in any future travels to Miami, so we can have another opportunity at impressing you. Thank you and have a wonderful day.

2
Business Business Travelers

I chose the Hilton because of its colacayion with my exam site. The property is long in the tooth and it shows. The hallways are clean but have a moldy smell. The room was clean. The bathroom shows signs of a 70’s bathroom trying to keep up.. the disappointment was the advertising of room service bfast which was to be delivered between 615 and 630 but never showed up. They did however como me some yogurt and granola and oj from the concession stand

By on Oct 26, 2019

Review comment responded on Nov 1, 2019

I would like to offer my sincerest apologies for the experience you have described. This is not a good representation of how our hotel operates.I will make sure your feedback is shared with other departments . Thank you for staying with us .

3
Everyone

By on Oct 17, 2019

Review comment responded on Nov 1, 2019

Thank you very much for your feedback! We hope you stay again with us to make it a 5!

3
Partner Couples

The property was ok I would say that the check In area was nice and also one of the restaurants there and the taps bar. Once we headed to the room the hallway to the room and the room itself smelled like mold and did not smell as if anyone had ever cleaned the carpet. The ice machine and vending room looked and smelled as if there was visible mold growth. Also along the hallway to our room the paint on the walls did not look clean. It looked like the paint was sprayed over from the last time.

By on Sep 29, 2019

Review comment responded on Nov 4, 2019

Thank you very much for your feedback! I will make sure our Maintenance department is aware of this.

5
Everyone

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thank you so much for taking the time to rate your stay! Your response means the world to us and I am delighted to see we were able to exceed your expectations on all aspects of our hotel. We wish to welcome you back very soon so you may enjoy our delicious welcome cookies!

1
Families

When we tried to check in we were told that the room we booked was not ready. I asked if there was another Junior Suite with two beds, the woman didn't answer and handed us some keys so we went to our room and our neighbors door was broken so they kept slamming the door and yelling down the hallway. A few hours later we noticed that it was hot and not cooling off in our room and the ac was set at 60. We went down to the lobby and told them about the neighbors and the broken ac so they moved us to a Junior Suite on the 3rd floor. When we opened the door it was moldy and musty in the room. The smell was awful and bothered my allergies all night. We told them when we were checking out and they offered us a free breakfast we said no because we were leaving for a cruise and we were told that the transit leaves at 9 am well turns out that it was leaving at 12 so we waited in the hotel for hours.

By , from Wisconsin on Jul 1, 2019

5
Everyone

By on Jun 29, 2019

DoubleTree by Hilton Hotel Miami Airport & Convention Center

711 NW 72nd Ave, Miami, FL 33126
url importing https://www.orbitz.com/Miami-Hotels-DoubleTree-by-Hilton-Hotel-Miami-Airport-&-Convention-Center.h8485-p2.Hotel-Reviews