Like that they call you from the hotel the day you are to arrive to make all is on track and the approximate time of your expected arrival.
Upon check in, door to room was open, room had not been rented night before but was dirty. Fridge was dirty, stove was dirty, floor was dirty, the carpet was filthy -definitely has not seen a vacuum in a while, toilet seat had a pubic hair on it, bathroom floor had hair on it, pubic hair in tub on the non slip mat. Bed was a queen but on a full size frame so the sides hung over making it not comfortable to sit on the edge of the bed and there was a dirty sock on floor up against bed. There is also a layer of dust on the tv stand. The hallways are dirty, also haven’t seen a vacuum in a while. Only positives were the water pressure was better than some hotels I’ve stayed in and staff was friendly especially Sharon the front desk agent who had to clean the room for us because she didn’t have another one to move us into. This property does have potential but they need to get a new cleaning staff. Would not stay here again, however.
The renovations on this property are really great!
It was great property all around. Nice lobby, rooms and well lit parking lot
The staff was very nice and the property was very clean
The lobby was new. I got in about 12 that night askes for a 12noon check my wife was wirh me I was in town to test for a job they denies me late check out. The elevator smelled like weed. The room smelled like cigarette smoke. Stain in the Bed spread. If it was so late I would have left. Poor lighting in the room. Spend 20.00 Dollars a stay somewhere else.
They transferred my reservation to a different hotel without letting me know. The hotel I got transferred to couldn't figure how to process to transfer and bounced back to Magnolia. They then proceeded to tell me they are going to give me a refund at 1am in the morning. "Thank you" for letting me know that you are giving me my refund at 1am when I am trying to check in.
This hotel is great. I’ve stayed many times through the years. Overall, I give it 4 stars. They could improve breakfast.offerings. It’s not deluxe like they state.
The air conditioner sounded like a lawn mower in our room 303 and bed and pillows were awful
This recently renovated property is a comfortable and clean place to stay. The beds are firm and the towels are adequate. The staff is welcoming and efficient. They used to offer a bit more with breakfast. Now it is quite meager - although it does have a recent addition of a coin operated snacks and a "breakfast sandwich." Since this place is convenient, I usually just pack my food and get coffee. It's a good place to stay.
It had a full size fridge, a cooktop and microwave. The staff was exceptionally friendly. It's in the middle of remodeling and I'm in a room that hasn't been done yet so it was not favourable as far as the couch was dirty and not really in good enough shape to sit on. The tile floor was sticky. The bed was quite comfortable though.
It is away from the traffic on I-55 Closr to where we were to visit friends.
The primary problems are: Extremely noisy bathroom exhaust fans. Did not have switch to turn off fans and still leave lights on. Trying to save pennies by having low intensity light bulbs in the entire room. Very difficult to read in any location in the room. Could be a decent room if thease issues were addressed.
We stayed 3 nights in order to work at the Fed EX St. Jude Golf Tournament. We had to leave every morning by 5:30 a.m. so did not see the breakfast during our stay. We had to ask for soap, shampoo and coffee after our first night-housekeeping did not replace these items during our stay. We used the pool one afternoon, but had to ask to have it unlocked to do so.
Magnolia Inn and Suites Olive Branch places you within 2 miles (3 km) of Cherokee Valley Golf Club and Olive Branch City Park. This 50-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Other amenities include sitting areas, refrigerators, and microwaves.
Guests of Magnolia Inn and Suites Olive Branch enjoy a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers and laundry facilities.
Like that they call you from the hotel the day you are to arrive to make all is on track and the approximate time of your expected arrival.
Upon check in, door to room was open, room had not been rented night before but was dirty. Fridge was dirty, stove was dirty, floor was dirty, the carpet was filthy -definitely has not seen a vacuum in a while, toilet seat had a pubic hair on it, bathroom floor had hair on it, pubic hair in tub on the non slip mat. Bed was a queen but on a full size frame so the sides hung over making it not comfortable to sit on the edge of the bed and there was a dirty sock on floor up against bed. There is also a layer of dust on the tv stand. The hallways are dirty, also haven’t seen a vacuum in a while. Only positives were the water pressure was better than some hotels I’ve stayed in and staff was friendly especially Sharon the front desk agent who had to clean the room for us because she didn’t have another one to move us into. This property does have potential but they need to get a new cleaning staff. Would not stay here again, however.
The renovations on this property are really great!
It was great property all around. Nice lobby, rooms and well lit parking lot
Thank you for the feedback hope to see you again soon.
Thank you for choosing to stay with us!
The staff was very nice and the property was very clean
Thank you so much for staying with us!
The lobby was new. I got in about 12 that night askes for a 12noon check my wife was wirh me I was in town to test for a job they denies me late check out. The elevator smelled like weed. The room smelled like cigarette smoke. Stain in the Bed spread. If it was so late I would have left. Poor lighting in the room. Spend 20.00 Dollars a stay somewhere else.
They transferred my reservation to a different hotel without letting me know. The hotel I got transferred to couldn't figure how to process to transfer and bounced back to Magnolia. They then proceeded to tell me they are going to give me a refund at 1am in the morning. "Thank you" for letting me know that you are giving me my refund at 1am when I am trying to check in.
We're glad you enjoyed our updates. Thank you for choosing to stay with us.