Location
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Front desk very rude and charged more for pet than advertised.
I wanted a queen size bed but i was offered multiple times to upgrade to a king for an extra 130.
I liked having a lobby bar where you can also have dinner. Very convenient. I love this about Holiday Inns.
The property was clean but very dated.
The property was cleaner than most hotels I've stayed at recently in this price range. I'd stay again.
This is a renovated hotel with some nice features like a very clean pool and restaurant on site. The actual room had clean beds. However, there were some older areas of the room (like rusty lamp-actual rust on it?) and a tub without a tub stopper. It's a nice 3-star hotel and great for a family on a budget. Definitely would stay again, but just expect clean three starts and not luxurious.
I only found it hard to find not being familiar with the area. It is behind a restaurant and not visible from the road.
Friendly staff, clean room, conveniently located off the highway
I loved the restaurant and the staff. The restaurant staff over Christmas was wonderful and friendly even though they had to work. The rooms were a bit musty smelling. Overall great facility
Right off 95. Clean lobby with computer access. Television with computer area. Breakfast nook - very good; room was clean and comfortable. Bed was fantastic... my guy is a large man... he was comfortable and so was I. It was a clean and fresh smell. Great price. I will be back.
Brevard Zoo is a short stroll from Holiday Inn Melbourne - Viera Conference Center, an IHG Hotel, and other popular attractions like The Avenue Viera are within a couple of miles (3 km). This 128-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.
All 128 rooms feature refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.
At Holiday Inn Melbourne - Viera Conference Center, an IHG Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and free newspapers.
Location
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Dear Jessie, It seems we exceeded your expectations during your stay with us at Holiday Inn Viera Conference Center, and we hope to host you again soon.
Front desk very rude and charged more for pet than advertised.
Dear Sara, Thank you for reviewing your stay. While we are pleased to have hosted you and your furry friend, it is regrettable you found some issues with your final billing. Please know our pet fees are outlined online for you to review prior to booking. Should you have any further billing concerns, we recommend reaching out to the third-party site you booked through, as they would be best equipped to assist you. We welcome another chance to deliver the exceptional stay you expected and deserve down the line.
I wanted a queen size bed but i was offered multiple times to upgrade to a king for an extra 130.
Dear Jordan, Thank you for sharing feedback about your recent experience at our hotel. We are sorry if you were unhappy with our team's service. Given another opportunity, we would like to provide you with the stay you expected.
I liked having a lobby bar where you can also have dinner. Very convenient. I love this about Holiday Inns.
Dear Michael C, We're so happy to hear you enjoyed your visit. It's always our goal to ensure a pleasant stay for travelers, so your kind words made our day. The next time your adventures bring you to the area, we hope that Holiday Inn Viera Conference Center will be your first stop!
The property was clean but very dated.
Dear Mina, Thank you for your recent feedback regarding your stay with us. Please accept our sincere apology for aspects of our property that you felt were in need of updates. Your comments will aid us as we continue making improvements. Having said that, we're glad you enjoyed our clean accommodations, We appreciate your input and hope for a chance to make your next visit even better.
The property was cleaner than most hotels I've stayed at recently in this price range. I'd stay again.
Dear Valued guest, Thank you for your feedback. We look forward to your next visit.
This is a renovated hotel with some nice features like a very clean pool and restaurant on site. The actual room had clean beds. However, there were some older areas of the room (like rusty lamp-actual rust on it?) and a tub without a tub stopper. It's a nice 3-star hotel and great for a family on a budget. Definitely would stay again, but just expect clean three starts and not luxurious.
Dear Miracle, Your voice is important to us, and we thank you for taking the time to make it heard. It delights us to hear that you were impressed with some of our amenities, and we're also glad that you appreciated having a clean bed to relax in. However, we do understand there is always room for improvement, and we're grateful for the areas of opportunity that you've noted. On your next visit, we look forward to exceeding your expectations!
I only found it hard to find not being familiar with the area. It is behind a restaurant and not visible from the road.
We appreciate your comments. Despite the minor inconvenience with locating us, we hope you found your stay to be excellent overall. In addition, we trust the room was comfortable for you. Thank you for your time and we wish to see you again!
Dear Tieshia, We're so happy to know that our prime location was perfect for your needs at Holiday Inn Viera Conference Center and we trust that the rest of your stay was in order. We can't wait to host you again, so please hurry back!