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Hampton Inn & Suites Madisonville

2.5 out of 5.0

Recent guest reviews

Very clean and comfortable ground floor room; Plenty of onsite parking; Pleaseant lobby and breakfast room decor and atomosphere as well as friendly service at front desk; Typical Hampton Inn Quality;

Hampton Inn is well known for providing value, but somewhat of a vanilla experience. We were delighted at this unit with the outstanding service that we received from the staff. Every employee we experienced here sincerely went out of their way to make sure we had a delightful experience.

We chose the Madisonville, KY Hampton Inn because it was close to the Western Kentucky Veterans Center in Hanson. We had just transferred my Dad there and it was a very convenient place to stay for daily visits. The staff was very helpful and our overall experience was very positive during a difficult time.

Room was nice and big. Very clean and updated. Never got wifi service after reporting problem. Food service workerwas sick and let everyone know it too. She was coughing all over the food she was preparing. After suggesting for them to provide her with a mask, nothing was done.

Stayed at this location because of a funeral. The night before a basketball team had us up running the halls and slamming doors until almost midnight. The fire alarm was set off around 3 a.m. I complained and requested points compensation for the terrible night. The manager didn't even call to apologize nor have I received any compensation. This location obviously doesn't appreciate gold members.

The room is clean and well kept. Check in was quick, and checkout, effortless. The room doors are loud in closing and the floor is a cacophony of slamming doors around 10pm. They should fix that. The room was nice and dark at night, after turning the alarm clock on its face. I recommend bringing your My Pillow with you, because the pillows aren’t very comfortable. All in all a good option if staying in Madisonville.

Excellent place to stay with: clean rooms and warm and friendly staff. All of the staff were extremely helpful and my room was clean every day when I came back in. Everyone was very helpful with directions to locations I needed.

We arrived late in the evening after a very long day. The front desk personnel was very helpful and got us into a room as quick as possible. The room was in excellent condition and the bed was just what we needed. A great night's rest and a good breakfast in the morning gave us great comfort on our return home.

Nice hotel - still looked brand new. Christmas decorations were very pretty. Need some vending machines with ice machine. good location - just on interstate - easy access rom interstate. Close to town center and locations we needed to go to.

I recently stayed at the Madisonville Hampton Inn. The hotel seems to be a fairly new addition to the chain. The check-in process was efficient and the clerk was professional but friendly as well. The rooms were clean and well maintained. While the bed was a bit soft for my taste, it was very comfortable overall. The room was very quiet and the heating unit worked well and was reasonably quiet. The thermostat on the wall in my room didn't work but I was able to adjust the temperature on the HVAC unit itself. The breakfast was very nice with the standard breakfast items we have come to expect from Hampton Inns. The area was kept clean and well stocked and the food was at an appropriate temperature. We loved the fresh baked cookies that greeted us in the afternoon. All in all, I wouldn't hesitate to stay here again.

201 Ruby Drive Madisonville KY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Hampton Inn & Suites Madisonville places you within 2 miles (3 km) of Ruby Laffon Log Cabin and Madisonville City Park. This 72-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Gleam Mahr Center for Arts and Madisonville Country Club are also nearby.


Dining

Free hot/cold buffet breakfast is included with your stay. Quench your thirst with a drink at the bar/lounge.


Rooms

All 72 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. 32-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi. Hair dryers, safes, and ironing boards are other standard amenities.


Property features

At Hampton Inn & Suites Madisonville, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Studio Suite

King 1 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 315 reviews