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Recent guest reviews

Everything was great minus the AC, that would only blast cold air. Great staff, decent amenities, and clean.

Location is perfect, we walked across the street to the mall for dinner a few nights. Wish there was a larger hotel parking lot, Saturday night we came home late and had to park across the street. Not very safe as there is no crosswalk and cars don’t always stop at the stop sign on the corner. As far as the hotel it is clean and roomy. Plenty of space for our family of 5. My older son liked the fold out couch. Wish there was a microwave in the room, but the fridge came in handy and the coffee was decent for in room coffee. The kids had the whole pool to themselves Friday afternoon and enjoyed swimming. One night there was a little league team staying at the hotel so there was running up and down the hallways at night. It wasn’t too bad, the AC drowned most of the noise out. Housekeeping kept our rooms clean and made the beds almost every day. Overall we liked the hotel, and will stay again next time we are in town.

The staff members are really helpful and kind. The breakfast is great, but they should make more steel cut oats so that they don't run out!

Just too much noises for the freeway !! We have a room next to the freeway and really you can’t sleep

Good location, clean hotel, clean rooms, and plenty of space for parking.

Only nice thing is that they are close to airport and shopping!

Staff was welcoming and friendly! Our room was perfect for two friends traveling together.

It was a worst hotel i have ever stay. Bad attitude staff specially guy name Corey.

My son woke up sick and I asked for a late check out n Cristal was very nice and obliged us with a later time, she was very courteous and took care of it right away! Highly recommend this Hotel!

I ranted and raved about this hotel to my friends because I thought everything was great about it...except just one particular employee. Every time I came to the front desk, I was overlooked and waited. For nothing. For him to finally look up and acknowledge me. Then when I finally got a chance to ask my question (3 different times and scenarios), he always gave me a look like I was asking a stupid question. Just arrogant and rude. Other than those 3 scenarios my experience there was perfect and I would totally go out of my way to stay there again. :)

What a pleasant surprise to have found these nice place to stay in the city of Ontario . I found that the staff was very friendly and helpful. Loved the the variety of the breakfast was more than expected, plenty of tables to sit and enjoy it. I was traveling with three small kids and found the experience of these hotel to be very kid friendly. We had enough room for everyone to get a good night sleep.The drive to Disneyland wasn't far. I loved the great value for your money here. I will be staying here again in the future.

Everything was so nice. Room was clean, breakfast was amazing and the staff remembered our names. The location was right next to the mall and restaurants.

Daytime/morning FRONT DESK staff have horrible customer service not willing to help at all. Got more help from the amazing cleaning maids than the women who work the front desk paid to please the customer. Not willing to resolve issues. Breakfast is unorganized, waited for clean played for over 5 minutes.

Noise unbearable! Maintenance crew working at 6am unnaceptable!!!!

I tried to check in at 1:30 a.m. dead tired to only find out that there "system" was down and therefore they could not give me a room that i had paid for through Orbitz. They also stated that I had to call Orbitz to get a refund. I did call and I did have to find a room elsewhere, now at 2 in the morning. Definetly the worst experience ever.

Mills Cir Ontario CA

Hotel highlights

  • Walking distance to Ontario Mills Shopping Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Ontario Mills Shopping Mall is a short stroll from Hyatt Place Ontario / Rancho Cucamonga, and other popular attractions like Citizens Business Bank Arena are within a couple of miles (3 km). This 127-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Ontario and also close to Victoria Gardens.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

All 127 air-conditioned accommodations feature sitting areas. 42-inch plasma TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, refrigerators, and coffee makers.


Property features

Guests staying at Hyatt Place Ontario / Rancho Cucamonga enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, 1 King Bed with Sofabed (High Floor)

King 1 | Sleeps 4

Room, Multiple Beds (High Floor)

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Ontario / Rancho Cucamonga

Everyone (27) Business (13) Couples (11) Family (14) Friends (3) Other (3)
4
Family with small children

Everything was great minus the AC, that would only blast cold air. Great staff, decent amenities, and clean.

By on Jul 22, 2019

5
Everyone

By on Jul 21, 2019

4
Family with small children Families

Location is perfect, we walked across the street to the mall for dinner a few nights. Wish there was a larger hotel parking lot, Saturday night we came home late and had to park across the street. Not very safe as there is no crosswalk and cars don’t always stop at the stop sign on the corner. As far as the hotel it is clean and roomy. Plenty of space for our family of 5. My older son liked the fold out couch. Wish there was a microwave in the room, but the fridge came in handy and the coffee was decent for in room coffee. The kids had the whole pool to themselves Friday afternoon and enjoyed swimming. One night there was a little league team staying at the hotel so there was running up and down the hallways at night. It wasn’t too bad, the AC drowned most of the noise out. Housekeeping kept our rooms clean and made the beds almost every day. Overall we liked the hotel, and will stay again next time we are in town.

By on Jun 28, 2019

5
Everyone

The staff members are really helpful and kind. The breakfast is great, but they should make more steel cut oats so that they don't run out!

By on May 25, 2019

4
Everyone

By on May 7, 2019

5
Families Families

Just too much noises for the freeway !! We have a room next to the freeway and really you can’t sleep

By on Apr 20, 2019

5
Everyone

By on Jan 29, 2019

4
Everyone

Good location, clean hotel, clean rooms, and plenty of space for parking.

By on Jan 22, 2019

Review comment responded on Jan 29, 2019

Thank you for your recent feedback. Please keep us in mind for future needs.

5
Everyone

By on Oct 19, 2018

Review comment responded on Nov 26, 2018

Thank you for staying with us!

5
Everyone

By on Sep 8, 2018

Review comment responded on Sep 10, 2018

Thank you for your kind review! We hope to see you again soon!

Hyatt Place Ontario / Rancho Cucamonga

4760 Mills Cir, Ontario, CA 91764
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