The staff extremely rude , disrespectful my whole experience was horrible.
Very pleasant stay, room was clean, updated and comfortable. Would definitely stay again!
Hotel grounds are nice the cleaning ness of the room was questionable smelled a little funky seems that it was remodeled recently but not professionally, couple of tiles in the bathroom were lose, the day that we went there they were sold out so the following morning for some reason they ran out of breakfast and staff said they were very sorry but didn't do anything about it
I came to LA to pay my respects for numerous family members at Rose Hills. Ontario is a bit of a drive, but the Quality Inn at Ontario was worth it. Staff was great, the room was excellent. WiFi and breakfast was included. Breakfast wasn't just toast and coffee, there was yogurt, sausage, eggs, and even self grill waffles. The room has both a mid sized refrigerator and a microwave. The hotel also was so kind as to include an amenity kit including toothbrush, bottles of water, and so forth. There was also an ice maker, which was gratefully used I will definitely look into staying here again each time I return.
Liked the location, the front desk and cleaning staff were very friendly and accommodating. The room and bed was very nice and clean, however, the sitting and desk chairs have seen it's days and should be replaced (clean but very worn). Though the TV looked fairly new, the picture was fuzzy on all the channels so I'm assuming it's the hardware and not the cable but I could be wrong. Didn't use the WiFi so can't comment on that. We had a room right next to the elevator and I was very surprised how well insulated the room was from the noise. Would I stay here again? Absolutely!
I was in Ontario for one reason, to take the CA Bar Exam. They did a great job recognizing my needs and putting me in a room opposite of the freeway. It was quiet, and only a 9 minute walk to the convention center.
it was worth it near airport, very close to airport
We needed a hotel that was close to the airport because we were taking the red-eye flight. Has a hot breakfast with DIY waffles, biscuits n gravy, eggs, noodles in addition to usual breads and cereals. Helpful desk and friendly shuttle driver. Clean bedding but towels did smell slightly of stale smoke. Air in room also smell musty fortunately exhaust fan works well and window can be opened.
I just need it to stay some place over night for my meeting in next day and it was quiet and good
hotel was very clean. staff was helpful. rates were good. a little noisey. near airport
Location is good, very close to the freeway, but it's a little hard to turn into from the north. Room was nice and clean, I'll give them that. Staff could have done more to make us feel welcome - smile, say "Hello" or "Welcome" when someone comes in instead of acting bothered that you have to help someone.
This hotel is near the airport. Very close to the interstate. Restaurants within walking distance. The staff was helpful. This worked well for me.
Stayed on 16AUG12 to catch an early morning flight from Ontario airport. The hotel was kind enough to provide free pickup from East Ontario Metrolink station. However, we were asked to call for the pickup after we arrive at the station, and then it took them around 25 minutes to send the car. Room was pretty OK for a short stay with ample space for 2 persons. Bathroom was clean while the room's cleanliness was OK. The presence of Denny's on the compound was a plus, while there were Wendy's, In N Out Burger, a couple of Indian restaurants and a grocery store within a short walk. Location is very convenient if you are using the Ontario airport. Our drop off to the airport at 4:30 AM worked fine. The hotel repotedly offers free shuttle to the Ontario Mills shopping mall till 9 PM.
Friendlly helpful staff. Very clean rooms, wonderful bed, wonderful bathroom. Conveniently near to my husbands business location.
Air flight was delayed a day and hotel would not credit a night for not using room - same for car rental. Book only if 100% sure you are going to use. Bathroom supplies were not replenished daily. Breakfast food ran out on busy days. Room had crumbs on floor all week
My room was very clean, comfortable, quiet. I couldn't hear my neighbors or traffic. Plenty of eating places within walking distance. I was there a week and the staff, the maids, were great. It had free wi-fi but sometimes I had problems getting a strong signal. Otherwise I would have given this 5 stars. I would stay there again.
Located within a leisurely stroll of Ontario Convention Center, Quality Inn Ontario Airport Convention Center is within a few miles (5 km) of Kindred Hospital Ontario. This 124-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9 AM. Enjoy a leisurely bite to eat at Dennys, the hotel's onsite restaurant.
All 124 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include microwaves, coffee makers, and free local calls.
At Quality Inn Ontario Airport Convention Center, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
The staff extremely rude , disrespectful my whole experience was horrible.
Thank you for your feedback and please accept my sincere apology for any frustration during your stay as this is unacceptable to us also. We greatly appreciate you telling us so we may correct this right away. Sincerely, Vicki - Front Desk Manager
Thanks for staying with us. We love to see that YOU enjoyed an Excellent Stay! We hope to see you again soon. Sincerely,
Thanks for staying with us. We appreciate your feedback and we are delighted to see that you enjoyed and clean and comfy stay. Please come again. Sincerely,
Thanks for staying with us. We appreciate your feedback!
Very pleasant stay, room was clean, updated and comfortable. Would definitely stay again!
Thank you for sharing a review of your recent stay here with us. We are delighted you enjoyed a pleasant visit here in an updated, clean and comfortable room. We look forward to seeing you again soon! Sincerely, Vicki - Front Desk Manager
Hotel grounds are nice the cleaning ness of the room was questionable smelled a little funky seems that it was remodeled recently but not professionally, couple of tiles in the bathroom were lose, the day that we went there they were sold out so the following morning for some reason they ran out of breakfast and staff said they were very sorry but didn't do anything about it
Thank you for sending us a review. I do apologize for anything that was not as it should be during your stay. We always want all of our guest to have an enjoyable and relaxing visit here with us. We hope that you will give us another opportunity to provide you with an excellent stay.
I came to LA to pay my respects for numerous family members at Rose Hills. Ontario is a bit of a drive, but the Quality Inn at Ontario was worth it. Staff was great, the room was excellent. WiFi and breakfast was included. Breakfast wasn't just toast and coffee, there was yogurt, sausage, eggs, and even self grill waffles. The room has both a mid sized refrigerator and a microwave. The hotel also was so kind as to include an amenity kit including toothbrush, bottles of water, and so forth. There was also an ice maker, which was gratefully used I will definitely look into staying here again each time I return.
Liked the location, the front desk and cleaning staff were very friendly and accommodating. The room and bed was very nice and clean, however, the sitting and desk chairs have seen it's days and should be replaced (clean but very worn). Though the TV looked fairly new, the picture was fuzzy on all the channels so I'm assuming it's the hardware and not the cable but I could be wrong. Didn't use the WiFi so can't comment on that. We had a room right next to the elevator and I was very surprised how well insulated the room was from the noise. Would I stay here again? Absolutely!
I was in Ontario for one reason, to take the CA Bar Exam. They did a great job recognizing my needs and putting me in a room opposite of the freeway. It was quiet, and only a 9 minute walk to the convention center.
Thank you for your review. Sincerely,