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SureStay Hotel by Best Western Ontario Airport

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds
Business center
Lobby
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪3 min drive‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(88 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

Located in Guasti, SureStay Hotel by Best Western Ontario Airport is within 2 miles (3 km) of sights such as Toyota Arena and Cucamonga-Guasti Regional Park. This hotel has 114 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 0.7 miles
  • Ontario Convention Center - 3 min drive - 1.7 miles
  • Toyota Arena - 3 min drive - 1.2 miles
  • Topgolf - 4 min drive - 1.7 miles
  • Disneyland® Resort - 60 min drive - 43.3 miles

Getting around

  • East Ontario Station - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 9 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

At SureStay Hotel by Best Western Ontario Airport, guests have access to an outdoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and a TV in a common area.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

What can I see near SureStay Hotel by Best Western Ontario Airport?

This hotel is situated in Guasti, close to Ontario Mills Shopping Mall, Toyota Arena, and Ontario Convention Center. You'll also find LoanMart Field and Topgolf within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on Apr 26, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Ontario Airport?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Ontario Airport include a casino on the premises?

No, SureStay Hotel by Best Western Ontario Airport doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ontario Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport good for couples?

Couples staying at this hotel will appreciate amenities like a smart TV and free Internet access as well as an outdoor pool.

Does SureStay Hotel by Best Western Ontario Airport have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Ontario Airport have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Ontario Airport serves free continental breakfast each morning from its snack bar.

Does SureStay Hotel by Best Western Ontario Airport allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Ontario Airport.

Does SureStay Hotel by Best Western Ontario Airport have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to SureStay Hotel by Best Western Ontario Airport?

The closest major airport to SureStay Hotel by Best Western Ontario Airport is Los Angeles - Ontario Intl. Airport (ONT), which is within a mile. Another top airport is San Bernardino, CA (SBD-San Bernardino Intl.), which is located 21.9 mi away (26-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Ontario Airport?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Ontario Airport.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

danny

Stayed 1 night in Jan 2026

10/10 Excellent

Susana

Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
The day we arrived there was plastic and stucco on walls because they were getting ready to wall paper but overall a nice stay.
Stayed 1 night in Jan 2026

2/10 Terrible

HERIBERTO

Disliked: Cleanliness
My room had bed bugs! Beware
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

2/10 Terrible

Sudeep

I mistakenly booked the room I’m not in LA i need to choose for different dates but i forget to put the different date and it’s just 10-15only i message you call you but you guys didn’t cancel the booking this is too much if i didn’t call you guys earlier when i book that’s my mistake but i call within 10min but still you said i cannot do anything on this then what’s the point to using this site
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

8/10 Good

Dionne

Business traveler
Liked: Cleanliness
Friendly staff, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Favian

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashwini

Stayed 1 night in Dec 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service
Exelentnservice
Stayed 2 nights in Nov 2025

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ok for an older hotel. Staff was very friendly & helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Ty

Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

Stayed 2 nights in Dec 2025

10/10 Excellent

Qiaoling

Stayed 1 night in Dec 2025

6/10 Okay

Zachariah

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Found a few bugs through the stay. Including roaches. Things were falling apart in the bathroom. In all it just lacked cleanliness. Comfy beds and great service though.
Stayed 2 nights in Nov 2025

6/10 Okay

ROBERT D

Liked: Cleanliness, staff & service, amenities
SureStay is located with a stone's throw of I-10 very noisy location. I had to change rooms after 1 night I could not sleep and A/C every time in cut in, vibrated the wall. Breakfast is average, staff Lupa & Cheryl were very helpful!
Stayed 5 nights in Nov 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Roni

Stayed 1 night in Nov 2025

8/10 Good

Emma

Traveled with family
staff was awesome very helpful the room and towls had an order maybe washw some bleach bed sweeky mattresses was not very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff, quick check-in, and accessible to the airport.
Stayed 1 night in Nov 2025

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