Strong smoke smell, had to get another room which was better. Not bad value, and no extra pet fee. Property could be cleaner, little more love put into property.
The A/C didn’t work at all. When I complained, the clerk already knew it didn’t work, but she gave me the room anyway. Figured I wanted a room with a working TV and the room with a working A/C had a broke TV. What in the world. How about a working A/C and a working TV? Plus, the showers in both rooms had stains all over, and when I turned the shower on, a bunch of black sand-like stuff shot out. The shower also had a steady stream of water running even when turned fully off. In LA where there is a water shortage. Also the desk chair in one room had a big stain of some sort on it. I suppose it was better than sleeping in the car, but barely.
It’s a dive
Only don’t have ice
Good
management
Staff very rude. To many people fighting traffic in and out all nite
The Housekeeper Didn't clean Room Daily and when I checked out my bill was to high and I stay at a motel 6 on 6th st the week before and they did not over charge me I was suppose to pay $3.30 and change I paid $376 and change this was Just over doing it
Was one of the biggest mistake I every made what a headache
Front desk was rude and assumed my wife was with the man in line behind her like she was some kind of prostitute. Did not appreciate that. Then took forever like she didn't believe that my wife has a room already paid for. Horrible.
Pros: Room was clean. Beds were not spring mattresses and very comfortable. Cons: Wifi was glitchy. Freeway noise was a bit much. Bring your own towels.
Booked a room for a 2 person stay. The room wasn't stocked with enough towels. I had to ask house keeping for more towels the maid didn't want to provide additional. The room was way over peiced for the level of service and accommodation. We checked out early to stay else where.
The folks picked up the phone. Room was ready. Pleasant stay. Close to airport.
Indifference at front desk. Small room could barely move around in and no shelf or dresser or luggage stand.
When we got our room we realized it was a smoking room right away. I went to the front desk and asked to switch to a new room and she said the rooms were fully booked. I went back on the app and it showed an available non smoking room, I showed her and she said it was a mistake. I asked her to please let us know if anything opens up. There was roaches in the room, I saw at least three big roaches. They never cleaned our room or brought new towels. When I called and asked for clean towels, he told me to go walk to the front desk and ask for them. I did, and they only gave me two towels. Overall, terrible place. Would not go back.
Located within 2 miles (3 km) of Ontario Convention Center, Motel 6 Ontario, CA - Airport is within 3 miles (5 km) of Kindred Hospital Ontario. This 69-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
All 69 rooms provide free local calls. LCD TVs come with cable channels, and guests can stay connected with free WiFi.
Guests of Motel 6 Ontario, CA - Airport enjoy features like free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready.
Strong smoke smell, had to get another room which was better. Not bad value, and no extra pet fee. Property could be cleaner, little more love put into property.
The A/C didn’t work at all. When I complained, the clerk already knew it didn’t work, but she gave me the room anyway. Figured I wanted a room with a working TV and the room with a working A/C had a broke TV. What in the world. How about a working A/C and a working TV? Plus, the showers in both rooms had stains all over, and when I turned the shower on, a bunch of black sand-like stuff shot out. The shower also had a steady stream of water running even when turned fully off. In LA where there is a water shortage. Also the desk chair in one room had a big stain of some sort on it. I suppose it was better than sleeping in the car, but barely.
Hi Troy, Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
It’s a dive
Hello, Thank you for choosing us for your recent stay. We apologize for the inconvenience faced by you. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.
Only don’t have ice
Hello, Thank you for your time and valuable feedback. We always welcome our guest's ideas and suggestions. We will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
Good
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope your next visit will be even more pleasant than the previous one.
management
Staff very rude. To many people fighting traffic in and out all nite
Thank you for your Survey
The Housekeeper Didn't clean Room Daily and when I checked out my bill was to high and I stay at a motel 6 on 6th st the week before and they did not over charge me I was suppose to pay $3.30 and change I paid $376 and change this was Just over doing it
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6
Hi Jeremy, Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from us.