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Residence Inn Ontario Airport

3.0 out of 5.0

Recent guest reviews

It feels more like a studio. Good for families with kids. Bed is comfortable but the sofa bed isn't. Biggest problem is the noise ppl made on the second floor.

Nice clean room. Staff was nice and helpful. Grounds had outside seating areas with fire pits and bbq's. In n out right down the street and very close to airport.

The only gripe I had is that the public printer was broken during my entire stay, and prevented me from printing directional maps and boarding pass for my return flight. A replacement printer was available, however none of the personnel knew how to hook it up The Residence Inn was convenient to all the events I needed to attend, It was also a short distance to the Ontario Airport - making it a very convenient place to stay. Would recommend the hotel to anyone wanting to stay in the Ontario area. .

Great stay. Unfortunately, we could hear all the footsteps and water usage from the room above us.

Rooms are clean, layout is nice. Rules are strict though; they will charge you $500 for excessive noise and evict you immediately.

Room was clean, bathroom was big. -1 for overly strict rules. They have a "no party/excess noise" rule where if you violate that rule, you will be immediately evicted and charged a $500 fee.

The room was okay. I was a little surprise I had to pay an additional 40.00 and now I have to wait 3 business days for the money to be refunded back. I was only charged dollar last time.

Staff was over the top very nice, the property is clean and but time for a face lift. I would stay again just because of the staff and how they treat their guests

Very clean, nice area and great staff. Easy to find.

The staff was exceptional, the location perfect for my needs. There was plenty of room for me to park my truck and trailer. Breakfast was good.

I've always use Residence Inn whenever they are available. Me and my family enjoys staying there as we feel home compared to a regular hotel in a building. This branch even has a barbecue equipment just outside of my door. Complimentary hot breakfast is awesome, staff are great and very helpful. We enjoyed such good experience..

I had a wonderful stay at the Residence Inn by Marriott Ontario Airport. The staff was helpful and pleasant. My room was very clean everyday. I would recommend all my family and friends to stay at the Residence Inn. Thank you, LaDonia Skinner -Rodol

Nice hotel as most Residence Inn hotels are, but difficult to find when not familiar with the area.

Staff are very friendly. Room is clean. We had a great stay.

My husband and I had a great stay here. Felt like home.

Perfect for short or long term stay. Well appointed. Like living in a small well laid out apartment.

We didn't spend much time in the facility, but it was clean and we were upgraded to a penthouse, with two separate sleeping areas and bathrooms. The breakfast was fantastic, along with the customary waffles, we had eggs, potatoes and some form of breakfast meat daily. We would certainly stay there again, no question.

I was able to conduct my training at this hotel and did not need to rent a car as it was quite close to the airport and restaurants.

short visit but nice...room had nice granite countertops....the bed was the only negative of the trip....very uncomfortable bed...pretty surroundings outside

The A/C did not work and the staff where not very inclined to compensate or be helpful [...]. They did send the maintenece man but that was with 1hr left in our stay... Very uncomfortable..

2025 Convention Center Way Ontario CA

Hotel highlights

  • Walking distance to Ontario Convention Center
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Ontario Convention Center is a short stroll from Residence Inn Ontario Airport, and other popular attractions like Citizens Business Bank Arena are within a few miles (5 km). This 200-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Start your day off right with a free full breakfast. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

An LCD TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, a sofa bed, and a sitting area.


Property features

At Residence Inn Ontario Airport, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is offered for USD 7 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio, 2 Double Beds

Full 2 | Sleeps 4

Suite

King 2 | Sleeps 6

Guest reviews for Residence Inn Ontario Airport

Everyone (2) Couples (5) Business (5) Family (6) Other (3) Friends (4)
4
Everyone

It feels more like a studio. Good for families with kids. Bed is comfortable but the sofa bed isn't. Biggest problem is the noise ppl made on the second floor.

By on Mar 5, 2018

Review comment responded on Mar 19, 2018

We are delighted to have been your chosen hotel during your recent stay in Ontario. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Our priority is to make sure your stay is flawless, therefor I apologize for the inconvenience you encountered with the noise. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories with us whenever your travels bring you back to Ontario. Warm Regards, Brianna Demaio

5

stayed for family get together

Everyone

Nice clean room. Staff was nice and helpful. Grounds had outside seating areas with fire pits and bbq's. In n out right down the street and very close to airport.

By on Jun 9, 2016

4

computer printer broken during entire stay

Singles

The only gripe I had is that the public printer was broken during my entire stay, and prevented me from printing directional maps and boarding pass for my return flight. A replacement printer was available, however none of the personnel knew how to hook it up The Residence Inn was convenient to all the events I needed to attend, It was also a short distance to the Ontario Airport - making it a very convenient place to stay. Would recommend the hotel to anyone wanting to stay in the Ontario area. .

By on Jul 23, 2014

3

all good except the noise

Couples

Great stay. Unfortunately, we could hear all the footsteps and water usage from the room above us.

By on Mar 11, 2014

3

ok

GetawayWithFriends

Rooms are clean, layout is nice. Rules are strict though; they will charge you $500 for excessive noise and evict you immediately.

By on Sep 26, 2013

3

nice but strict

GetawayWithFriends

Room was clean, bathroom was big. -1 for overly strict rules. They have a "no party/excess noise" rule where if you violate that rule, you will be immediately evicted and charged a $500 fee.

By on Sep 23, 2013

3

getaway

Couples

The room was okay. I was a little surprise I had to pay an additional 40.00 and now I have to wait 3 business days for the money to be refunded back. I was only charged dollar last time.

By on Aug 5, 2013

3

residence inn

BusinessTravelers

Staff was over the top very nice, the property is clean and but time for a face lift. I would stay again just because of the staff and how they treat their guests

By on Jun 6, 2013

5

it was awesome

Singles

Very clean, nice area and great staff. Easy to find.

By on Jun 2, 2013

4

good visit

BusinessTravelers

The staff was exceptional, the location perfect for my needs. There was plenty of room for me to park my truck and trailer. Breakfast was good.

By on Apr 18, 2013